Level AI was founded in 2019 and is a Series C startup headquartered in Mountain View, California. Level AI revolutionizes customer engagement by transforming contact centers into strategic assets. Our AI-native platform leverages advanced technologies such as Large Language Models to extract deep insights from customer interactions. By providing actionable intelligence, Level AI empowers organizations to enhance customer experience and drive growth. Consistently updated with the latest AI innovations, Level AI stands as the most adaptive and forward-thinking solution in the industry.
Responsibilities :
- Develop product positioning that differentiates Level AI by understanding customer needs, product roadmap, market trends, and competitive forces.
- Be the GTM leader for the specific products within the Level AI platform and the industry vertical that you will own.
- Work closely with the product team and articulate crisply and clearly the capabilities, functionalities, and business benefits of our products and solutions in customer-facing material such as datasheets, website landing pages, videos, and sales decks.
- Develop the go to the market vision for your product, and execute marketing strategies to drive awareness of Level AI - identify goals, risks, audience, messages, and tactics.
- Develop Content for customers, evaluators, advocates, and channel partners, including emails, blogs, webinar content, use cases/customer stories, and more.
- Be an expert and thought leader about our platform, the industry trends, and the players in the market.
- Become the go-to person for sales and customer success teams to understand the ins and outs of our product and the market.
- Document and keep a tab on market trends and competitive forces. Partner with the product team to develop the product roadmap.
Skills/Competencies
- Stellar writing skills
- Excellent presentation skills
- Excellent verbal communicator
- Excellent analytical skillsSelf-sufficient: can produce customer-facing brochures, landing pages, training videos, and slide presentations with minimal supervision and guidance.
- Strategic: understand the space, the customer, and the criticality of his/her role in the organizationPassionate about great enterprise software, AI, and product marketing.
Requirements :
- Bachelor's degree, Master’s degree a plus4+ years of Product marketing experience in Enterprise Software (experience in an early-stage startup environment is a huge plus).
- Client-facing experienceDomain knowledge of Enterprise SAAS software.
- Compensation: We offer market-leading compensation, based on the skill set and aptitude of the candidate.
What We Do
Level AI (https://thelevel.ai) is a Mountain View, CA and Delhi, India based startup innovating in the Voice AI space. We are backed by top VCs, technologists from Silicon Valley and industry experts. We are on a mission for AI to augment the worker and not replace them. We are innovating in speech AI, NLP and information retrieval systems to bring customers and businesses closer to one another.
The team has experience from Amazon Alexa, Google, and other leading AI organizations.
