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San Francisco, CA, USA

Senior Product Marketing Manager, ITSM

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Employer Provided Salary: 125,100-200,900 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.

Atlassian is looking for a Senior Product Marketing Manager, ITSM (Channel) who understands the power of the Channel and the purpose of partnerships. We are looking for a Senior PMM to engage and enable the Channel through the creation of go-to-market strategies, enablement, and marketing deliverables. In this strategic and cross-functional position, you will play a critical role in inspiring and empowering our channel ecosystem.
As a Senior Product Marketing Manager, Channel, your role will be to help drive a channel GTM that supports the expansion of the business for one of Atlassian's fastest-growing products, Jira Service Management. This includes crafting messaging and value pillars that explain why our IT service management (ITSM) solution is important to our channel partners and their customers. You will collaborate with cross-functional teams and partners to identify, design, and implement new co-marketing strategies, tactics, and programs.
As an important member of the team, you will help communicate the joint value proposition Jira Service Management and partner services provide to customers and internal field teams. You will be an expert on our solution, partners, and how to create win-win opportunities.
At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
Zone A: $150,700 - $200,900
Zone B: $135,600 - $180,800
Zone C: $125,100 - $166,700
This role may also be eligible for benefits, bonuses, commissions, and equity.
Please visit for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

  • Lead Channel and Partner marketing strategy and enablement, and collaborate with cross-functional teams to build and execute programs
  • Equip partners with product marketing assets, such as playbooks, sales tools, and content
  • Develop co-marketing opportunities, such as thought leadership content, case studies, events, and marketing campaigns
  • Evangelize Jira Service Management by delivering trainings, presentations, and webinars
  • Build relationships with top partners to grow mindshare and influence their marketing direction
  • Gather market, product, and customer insights to inform our roadmap, positioning, and campaigns

  • 3-5+ years of product marketing and related channel marketing experience at B2B enterprise SaaS companies with a high-touch sales model
  • An understanding of Channel Partner business models and what roles partners can play to consult solutions, sell, and deliver services with software products
  • Experience driving enablement for field teams
  • Familiarity with IT service management and / or DevOps frameworks

About you:

  • You love working with channel partners and understand how to identify business opportunities and motivate them to achieve joint goals
  • You can easily switch between strategy and execution
  • You can create and tell a story that simplifies complex technology and inspires action
  • You love it when your work moves the needle, closes a deal, or makes an impact on a partner and their customer
  • You have a track record of delivering high-quality work and high attention to detail
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Candidate Location Eligibility:
Albuquerque, NM
Ann Arbor, MI
Atlanta, GA
Austin, TX
Baltimore, MD
Baton Rouge, LA
Birmingham, AL
Boise, ID
Boston, MA
Buffalo, NY
Charleston, SC
Charlotte, NC
Chicago, IL
Cincinnati, OH
Cleveland, OH
Colorado, CO
Columbus, OH
Dallas-Fort Worth, TX
Dayton, OH
Des Moines, IA
Detroit, MI
Fayetteville-Springdale-Rogers, AR
Greensboro, NC
Hampton Roads, VA
Hartford, CT
Houston, TX
Huntsville, AL
Indianapolis, IN
Jacksonville, FL
Kansas City, MO
Las Vegas, NV
Lexington, KY
Lincoln, NE
Little Rock, AR
Los Angeles, CA
Louisville, KY
Madison, WI
Memphis, TN
Miami, FL
Milwaukee, WI
Minneapolis–Saint Paul, MN
Nashville, TN
New Orleans, LA
New York City, NY
Ogden, UT
Oklahoma City, OK
Omaha, NE
Orlando, FL
Other US Location
Palm Bay-Melbourne-Titusville
Pensacola, FL
Peoria, IL
Philadelphia, PA
Phoenix – Mesa – Scottsdale, AZ
Pittsburgh, PA
Portland, ME
Portland, OR
Providence, RI
Provo, UT
Raleigh-Durham, NC
Reno, NV
Richmond, VA
Rochester, NY
Sacramento, CA
Salt Lake City, UT
San Antonio, TX
San Diego, CA
San Francisco, CA
San Luis Obispo, CA
Santa Cruz, CA
Seattle, WA
Spokane, WA
St. Louis, MO
Tallahassee, FL
Tampa Bay, FL
Tucson, AZ
Tulsa, OK
Washington DC
Wichita, KS
Wilmington, NC

What are Atlassian Perks + Benefits

Atlassian Benefits Overview

Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings range from health coverage to paid volunteer days to fitness classes.

No matter where you're working from, we want to ensure you're set up for success. To support, we provide tools and generous financial support to complete an ideal workspace that suits your needs.

We're a global company and some of our benefits vary slightly by location.

Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Flexible work schedule
Remote work program
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Abortion travel benefits
Financial & Retirement
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Pay transparency
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Fertility benefits
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Pet friendly
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Meditation space
Mother's room
Onsite gym
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

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