Senior Product Manager

Posted 12 Days Ago
New York City, NY, USA
In-Office
150K-250K Annually
Senior level
Artificial Intelligence • Consumer Web • eCommerce • Retail
The Role
The Senior Product Manager will define and execute product strategy, lead cross-functional teams, and mentor team members while focusing on AI-driven shopping experiences.
Summary Generated by Built In
Overview

As a Senior Product Manager at Phia, you'll help define and build the future of AI-powered shopping. You'll own major product initiatives from strategy through execution, working closely with Engineering, Design, Data, and Leadership to identify opportunities, solve complex user problems, and deliver experiences that drive meaningful business impact.

This role is equal parts strategic and hands-on. You'll be responsible for shaping product direction, making thoughtful prioritization decisions, and leading cross-functional teams to ship high-quality products at startup speed. You'll work directly with company leadership and have significant influence over what we build, why we build it, and how we measure success.

We're looking for someone who combines strong product intuition with analytical rigor, thrives in fast-moving environments, and is excited to help build a category-defining consumer AI company.

About Phia

Phia has raised $43M from Notable Capital, Khosla Ventures, and Kleiner Perkins, with backing from founders and operators like Vlad Tenev (Robinhood), Mellody Hobson (Ariel Investments), Naomi Gleit (Meta), and Mati Staniszewski (ElevenLabs), plus a roster of cultural leaders, to build the AI alignment layer for commerce. In just over a year, Phia's consumer shopping agent has surpassed 1.5 million users and partnered with 9,600+ retail brands across contemporary, resale, and luxury, representing billions in annual gross merchandise volume. We scan more than 350 million products to help shoppers find the right pieces at the best price, cutting return rates by 50%, and we're on pace for nine-figure sales growth this year.

 

In an era where AI vertical agents are reshaping every industry, commerce is on the verge of a complete transformation. Phia is reinventing shopping from a fragmented, impersonal experience into one that feels intelligent, trusted, and built around each user's intent. This foundation of trust is our wedge to become the end-to-end shopping destination for the next generation of buyers.

 

Phia is a lean, high-ownership team building at startup speed. If you want to ship at high velocity and solve complex problems in consumer AI and commerce, this is the place to do it.

What You Own
  • Own product strategy, roadmap, and execution across key areas of the Phia platform

  • Identify opportunities through user research, product data, market insights, and business priorities

  • Partner closely with Engineering and Design to define, prioritize, and deliver high-impact product initiatives

  • Lead products from concept to launch, balancing user needs, technical complexity, and business goals

  • Define success metrics and use experimentation, analytics, and user feedback to guide decision-making

  • Drive alignment across stakeholders and communicate product priorities, tradeoffs, and outcomes

  • Help establish and scale product processes as the company continues to grow

  • Mentor and influence product thinking across teams

Qualifications
  • 5+ years of product management experience, preferably building consumer-facing software products

  • Proven track record of leading cross-functional teams and shipping successful products from concept to launch

  • Strong product judgment and ability to turn ambiguous problems into clear, actionable plans

  • Experience using data to inform decisions and measure product impact

  • Excellent communication skills and ability to influence stakeholders across technical and non-technical teams

  • Comfortable operating in a fast-paced, high-growth environment with a high degree of ownership


Skills Required

  • 5+ years of product management experience
  • Experience building consumer-facing software products
  • Proven track record in leading teams
  • Strong product judgment
  • Experience using data for decision making
  • Excellent communication skills
  • Ability to work in fast-paced environments
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The Company
77 Employees
Year Founded: 2025

What We Do

Phia is an AI shopping agent and tool that helps online shoppers compare prices, discover deals, and personalize their experience across thousands of retailers and resale platforms, aiming to reinvent commerce.

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