Yext (NYSE: YEXT) is the leading brand visibility platform, built for a world where discovery and engagement happen everywhere — across AI search, traditional search, social media, websites, and direct communications. Powered by over 2 billion trusted data points and a suite of integrated products, Yext provides brands the clarity, control, and confidence to perform across digital channels. From real-time insights to AI-driven recommendations and execution at scale, Yext turns a brand's digital presence into a competitive advantage, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!
We are looking for a Product Manager to lead the strategy and execution for Yext’s 1:1 messaging and email marketing products. This role sits at the intersection of communications, automation, and AI, and will be critical in helping businesses engage their customers with personalized, compliant, and high-performing messaging. You will own the product roadmap for messaging and email, working closely with engineering, design, data science, and go-to-market teams to deliver impactful features that drive adoption and measurable customer value.
What You’ll Do
- Define and own the product vision, strategy, and roadmap for 1:1 messaging and email
marketing - Build and launch scalable messaging experiences across channels.
- Partner with design and engineering to deliver intuitive, high-quality user experiences
- Develop features that leverage automation and AI to reduce manual effort and improve
outcomes - Work closely with customers to understand pain points and validate solutions
- Establish clear success metrics (e.g., engagement rates, conversion, time saved,
adoption) - Collaborate with go-to-market teams to drive successful launches and adoption
What We’re Looking For
- 4–7+ years of product management experience, ideally in SaaS or martech
- Experience with messaging platforms, email marketing, CRM, or customer engagement
tools - Strong understanding of user workflows and building for non-technical users at scale
- Ability to translate complex problems into simple, elegant solutions
- Data-driven mindset with experience defining and tracking product metrics
- Proven ability to work cross-functionally and influence without authority
- Strong communication skills with both technical and non-technical stakeholders
Nice to Have
- Experience with automation platforms or workflow builders
- Familiarity with AI/ML-driven personalization or content generation
- Background in compliance or regulated communication environments (e.g., financial
services, healthcare) - Experience building products for distributed teams or franchise models
Why This Role Matters
Messaging and email are becoming core pillars of how businesses engage customers. This role will define how Yext helps brands move from one-way communication to intelligent, automated, and personalized conversations at scale.
#LI-PV1
Pay ranges at Yext are established based on an analysis of salaries for positions with a similar level of accountability and impact in the relevant labor market. Salary levels are expected to change to reflect an employee’s job performance (results and impact) over time. Salaries at the time of hire are typically offered in the lower to middle of the above-referenced range in order to provide the opportunity to reflect performance-based increases over time. In addition to base salaries, employees at Yext are typically eligible for a comprehensive package of benefits including medical, dental and vision benefits; life insurance; short term and long-term disability; 401(k) retirement plan; and vacation and sick leave. Successful candidates may also be eligible for equity (stock) based compensation and/or variable pay programs based on performance relative to goals and targets.
Yext is an equal opportunity employer committed to building a results-driven, engaging culture where every employee has the opportunity to contribute to the success of the Company, perform at the highest possible level, and grow their skills and capabilities. Yext welcomes employees and applicants of all backgrounds and demographics, and does not engage in discrimination on the basis of any protected characteristic recognized under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. The Company believes a broad variety of life experiences across the Yext team is critical to its mission to help every business in the world be visible everywhere customers search. By seeking out fresh perspectives and fostering a positive interview experience and employee experience, Yext can remain at the forefront of innovation, and better serve its customers.
It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by applicable law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.
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All legitimate Yext communications come from @yext.com email addresses. Messages from other domains (for example, @yext.team) are not authorized and are likely fraudulent. If you receive a message that seems suspicious, do not share personal information, click on links, or provide payment. Instead, please report the communication to [email protected].
Skills Required
- 4-7+ years of product management experience, ideally in SaaS or martech
- Experience with messaging platforms, email marketing, CRM, or customer engagement tools
- Strong understanding of user workflows and building for non-technical users at scale
- Ability to translate complex problems into simple, elegant solutions
- Data-driven mindset with experience defining and tracking product metrics
- Proven ability to work cross-functionally and influence without authority
- Strong communication skills with both technical and non-technical stakeholders
What the Team is Saying
Yext Compensation & Benefits Highlights
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Healthcare Strength — Core offerings emphasize top-quality medical, dental, and vision coverage as a foundation of the package. Program descriptions present comprehensive health support as a consistent strength across markets, with details varying by country and role.
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Parental & Family Support — Program materials highlight paid parental leave and family-friendly support such as an onsite Mother’s Room and company-sponsored family events. These elements are positioned to reinforce work–life balance alongside flexible time off.
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Equity Value & Accessibility — Employees have access to company equity and a discounted Employee Stock Purchase Plan with a lookback feature. This ownership component is framed as a meaningful part of total rewards, while acknowledging equity value can shift with market conditions.
Yext Insights
What We Do
Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Yext’s AI and machine learning technology powers the knowledge behind every customer engagement, automates workflows at scale, and delivers actionable cross-channel insights that enable data-driven decisions. From SEO and websites to social media and reputation management, Yext enables brands to turn their digital presence into a differentiator.
Why Work With Us
At Yext, we bring together curious thinkers and passionate problem-solvers who want to make a real impact. We celebrate internal growth, open communication, and creative ownership in a One Team environment. Here, individual growth fuels collective success — and everyone has a voice in shaping what we build next.
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Yext Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
