Senior Product Manager

WHAT YOU'LL DO

• Define and own the long-term product strategy for our Supply Chain & Logistics platform, aligned with company growth, cost efficiency, and customer experience goals.
• Lead end-to-end shipment management product initiatives — from carrier selection and label generation to real-time tracking, exception handling, and last-mile delivery optimization.
• Own the product vision for dropshipping operations, designing scalable flows that coordinate inventory visibility, order routing, and supplier fulfillment without compromising on quality or speed.
• Map, design, and optimize end-to-end operational and financial flows — including logistics cost reconciliation, returns processing, and their downstream financial impact.
• Drive integrations with key external and internal tools (WMS, ERP,, carrier APIs, e-commerce platforms), acting as the product bridge between Engineering, Operations, and executives.
• Operate with high autonomy and strategic ownership across the full product lifecycle — from discovery and scoping through delivery, iteration, and impact measurement.
• Lead stakeholder alignment across all levels: executive leadership (C-level), Operations leads, Finance, and external partners — translating complex operational realities into clear product decisions and roadmaps.
• Define and monitor KPIs across logistics performance (e.g., shipment accuracy, carrier SLA compliance, processing cycle time) and operational financial metrics.
• Anticipate operational bottlenecks before they become business problems — bringing a critical thinking and continuous improvement mindset to everything you do.
• Collaborate with Engineering to break down strategic initiatives into well-defined, actionable backlogs, ensuring high-quality and on-time delivery.

WHO YOU ARE

• 5+ years of Product Management experience, with a strong track record in logistics, supply chain, or operationally complex B2B/marketplace platforms.
• Deep understanding of shipment management flows and ideally hands-on experience with dropshipping or distributed fulfillment models.
• Familiarity with operational-financial flows: how logistics decisions translate into costs, reconciliation, and financial reporting.
• Experience driving integrations with tools such as WMS, ERP, TMS, or carrier platforms (e.g., EasyPost or equivalent) — able to speak both product and technical language fluently.
• Exceptional communicator (verbal and written, English mandatory) — proven ability to align and influence stakeholders across executive, technical, operational, and financial functions.
• Highly autonomous and self-directed, with strong critical thinking and the ability to make sound decisions in ambiguous, fast-moving environments.
• Data-driven, using metrics and analysis to drive prioritization and demonstrate impact.
• Proactive problem-solver with a bias for action and a continuous improvement mindset.

REWARDS & BENEFITS

• Health insurance for the whole family, flexible working environment and well-being support and tools
• Extra days off, sabbatical program and days for you to give back for the community
• Training opportunities and free access to Udemy
• Flexible benefits programme.

EQUAL OPPORTUNITIES STATEMENT

• Farfetch is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law.

SCAM DISCLAIMER

• It has come to our attention that there may be fraudulent activities involving individuals or organizations falsely claiming to represent Farfetch in order to attract candidates to a SCAM. Please be aware that Farfetch does not conduct recruitment processes through messaging apps or any unofficial communication channels, other than our official careers website. Additionally, Farfetch will never ask candidates for any form of payment during the recruitment process.