PayZen exists to make care accessible and affordable for every patient. Our products help patients access, afford, and navigate the financial side of care, while reducing administrative burden on providers and improving their financial health. We are trusted by a rapidly growing number of health systems, hospitals, and physician groups, and backed by NEA, SignalFire, Viola Group, and 7Wire Ventures.
About the RoleWe are looking for a Senior Product Manager to own a product area end-to-end. This is a hands-on IC role where you are the expert on your surface. You know the acute problems patients and providers face, the workflows, the data, and the edge cases cold. You find the problems that matter, ship solutions with craft, and make the people around you better.
You will operate across patient-facing, provider-facing, and data surfaces, depending on where you are deployed. You will be expected to use Claude Code actively in your day-to-day work and to visibly expand what you can do every quarter.
This role is based in our San Francisco headquarters, with in-office days on Mondays, Tuesdays, and Thursdays.
ResponsibilitiesOwn your surface. Know the patient and provider workflows, constraints, and pain points cold. Be the person others come to when they need to understand how something works and where it breaks.
Find the problems that matter. Understand why a patient or provider pain point matters now and what it costs to leave it unsolved.
Deliver with craft and systems thinking. Build solutions that hold up under scrutiny and make the people around you better.
Go from ambiguity to clarity - quickly. Default to async, write sharply, and when something is stuck, own getting it unstuck.
4+ years in product, with a track record of owning a surface from problem through delivery and increasing scope over time.
You've shipped consumer financial products end-to-end. Direct experience with credit or lending — owning loss rate, approval rate, or a similar P&L metric — is strongly preferred.
Strong data instincts: you define success before you build, measure it, and design products that get better with use.
You operate with urgency and own outcomes, not just deliverables.
Background in healthcare and the patient financial experience is a strong plus.
Based in the San Francisco Bay Area.
Skills Required
- 4+ years in product management
- Track record of owning a surface from problem through delivery
- Strong data instincts
- Background in healthcare or fintech
PayZen Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about PayZen and has not been reviewed or approved by PayZen.
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Healthcare Strength — Fully paid employee medical plans for U.S. roles, with robust mental health and fertility support, are highlighted. This reduces out‑of‑pocket burden and elevates total compensation value.
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Parental & Family Support — Sixteen weeks of paid parental leave and childcare-related support are part of the package. These benefits enhance family support alongside core pay.
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Fair & Transparent Compensation — Performance‑driven pay with bi‑annual compensation reviews and career planning is emphasized. Clear processes and competitive ranges signal transparency around pay decisions.
PayZen Insights
What We Do
PayZen's embedded, AI-powered patient financing solutions drive a significant revenue lift for healthcare providers while improving patient affordability and satisfaction. Our platform automatically engages patients who need flexible payment options and offers them interest-free payment plans for up to 60 months tailored to their unique ability to pay. At the same time, we can pre-fund providers without recourse, eliminating bad debt and bringing A/R days to zero. Providers get a much higher patient payment rate and accelerated cash. Patients get affordable access to care and an intuitive payment experience. While we got our start in patient financing, PayZen's vision is broader than breaking large balances into monthly payments. We are building an integrated, data-driven platform that automates manual processes to holistically address the affordability needs of patients, resulting in an overall increase in revenue for providers. We have an amazing team, a big market and top tier investors. More importantly, our mission is our motivator: we are hyper-focused on making a dent in America's healthcare affordability crisis, improving the lives of patients and providers alike.
Why Work With Us
At PayZen, we are building an efficient and effective team of “A-players” with a big goal: transform access to healthcare. That requires intentionality around how we show up to work everyday. We’ve defined a set of values and a playbook called, The PayZen Way to keep us aligned, focused, and moving forward together.
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