Senior Product Manager, Salesforce Platform
Why This Role Matters
At Greenbox Capital, we are transforming how businesses access capital by building technology that simplifies underwriting, accelerates decisions, and improves operational efficiency. As a Senior Product Manager focused on the Salesforce platform, you will lead the roadmap for the systems that power our lending lifecycle across servicing, collections and Salesforce-driven operational workflows
Your work will ensure Salesforce and related systems operate as a cohesive platform that supports scalable growth, operational efficiency, and a seamless experience for both clients and internal teams.
This role reports to the Chief Operating Officer and partners closely with engineering and operations leadership.
What You’ll Do
- Own the Salesforce platform roadmap supporting servicing, collections and underwriting workflows
- Partner with engineering leadership to improve Salesforce data models, objects, and system integrations
- Translate operational and underwriting needs into clear product requirements and development priorities
- Design workflow improvements and automation that reduce operational friction and improve processing speed
- Lead product discovery, backlog prioritization, and delivery coordination across engineering and business teams
- Support product launches through documentation, training, and internal enablement
- Expand utilization of Salesforce through improved reporting, integrations, and platform capabilities
- Establish QA and UAT processes to improve release quality and reduce defects
What Success Looks Like
- Product initiatives improve workflow efficiency and reduce manual processing
- Product partners well with technology to deliver strong data infrastructure and design for easy use in workflows, reporting, and data analytics
- Engineering teams receive clear, structured requirements that allow predictable development delivery
- Internal stakeholders rely on the platform to manage workflows, reporting, and operational decision-making
- New capabilities are adopted quickly because they align with how teams work
- Measured through roadmap delivery predictability, product development cycle time, workflow adoption and reduction in manual processes
You’re a Strong Fit If You
- Approach product management as a systems problem, not just a feature backlog
- Enjoy breaking complex operational workflows into structured product solutions
- Work comfortably with engineers, analysts, and operational stakeholders
- Prefer validating ideas through prototypes, diagrams, and workflow exploration
- Communicate clearly and confidently with both technical teams and business leadership
What You’ve Done Before
- 5+ years of product management experience delivering software products
- Experience in fintech, lending, payments, or complex operational environments
- Required experience owning products built on Salesforce or similiar CRM platforms
- Experience improving workflows, automation, or operational decision systems
- Exposure to underwriting, servicing, or credit workflows preferred
Tools and Expertise You’ll Bring
- Salesforce platform knowledge
- Product lifecycle management and Agile delivery
- Analytics tools such as PowerBI, Tableau, Sigma, Looker, or Databricks
- SDLC tools including Azure DevOps, Jira, Linear, or Shortcut
- Vendor evaluation and integration experience
Benefits
💸 Competitive Pay
🌴 Flexible PTO
🏡 Remote — U.S. (Eastern Time hours)
🩺 Full Benefits Package — Health, Dental, Vision
🧠 Smart, Supportive Teammates
Skills Required
- 5+ years of product management experience in fintech, lending, or related domain
- Experience owning Salesforce-based products
- Exposure to servicing, collections, underwriting, or credit workflows
- Strong requirements writing and documentation
Greenbox Capital Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Greenbox Capital and has not been reviewed or approved by Greenbox Capital.
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Fair & Transparent Compensation — Feedback suggests posted salary ranges for specialized roles are market-aware and provide clear expectations on pay. Role-specific submissions indicate compensation can align with market for technical and risk positions.
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Strong & Reliable Incentives — Feedback suggests commission-based sales roles offer meaningful earning upside for high performers. Several role descriptions emphasize the ability to make substantial income when targets are met.
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Retirement Support — Feedback suggests a 401(k) with employer matching is part of the package, enhancing long-term savings. Company and job-board materials highlight employer matching on retirement plans.
Greenbox Capital Insights
What We Do
Greenbox Capital provides fast, flexible financing solutions to small and medium-sized businesses across the United States. Through a combination of technology, data-driven decision-making, and personalized service, we help business owners access the working capital they need to grow, manage cash flow, and invest in their future. Our team works across lending, technology, data science, operations, and customer experience to simplify the funding process and deliver a better experience for both our customers and partners.
Why Work With Us
Greenbox Capital is built for people who want more than just a job. We move quickly, solve meaningful problems, and give employees the autonomy to own outcomes rather than simply execute tasks. As a remote-first company with a global workforce, we bring together talented people from different backgrounds who share a common goal: helping small busi
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