Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Seeking a Senior Product Manager with strong expertise in Risk Adjustment (preferred) and Provider engagement (good to have) and client engagement. The role leads a Product Management team and partners with Operations (provider engagement), engineering, and product teams in India and the US. Responsibilities include defining product strategy, driving execution, and delivering outcomes for enterprise-scale provider engagement platforms used across multiple delivery centers.
Primary Responsibilities:
- Product Strategy & Leadership
- Own product vision, multi year roadmap, and investment planning
- Translate regulatory updates, business priorities, and operational insights into product strategy
- Lead and mentor Product Managers; drive execution consistency and team development
- Champion provider engagement workflows and user needs across India delivery sites
- Stakeholder & Cross Functional Management
- Align product priorities with senior provider engagement leadership in US & India
- Partner with engineering, design, analytics, and operations for integrated delivery
- Ensure transparent communication, dependency management, and expectation-setting
- Influence decisions using product metrics and operational data
- Product Development & Delivery
- Lead end to end product lifecycle: discovery → delivery → adoption
- Ensure timely, quality engineering releases and structured backlog prioritization
- Drive user adoption, satisfaction, and measurable operational outcomes
- Support change management, training, and rollout readiness
- Domain, Compliance & Portfolio Governance
- Apply working knowledge of provider engagement workflows
- Stay current on CMS guidelines, payer policies, compliance updates, and audit needs
- Lead product portfolio governance, cross product alignment, and dependency management
- Drive enterprise-wide transformation initiatives impacting provider engagement operations
- Apply provider engagement and payer methodology expertise to product decisions
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications:
- 12+ years total experience, including 8+ years in Product Management
- Deep understanding of US healthcare, and large scale medical provider engagement operations
- Proven track record building and scaling enterprise healthcare or workflow platforms
- Proven solid leadership, stakeholder management, communication, and executive presence
Preferred Qualifications:
- Experience supporting distributed provider engagement teams
- Familiarity with AI/ML-based provider engagement automation solutions
- Proficiency with Agile practices and tools (Jira, ADO, etc.)
- Hands on provider engagement business knowledge
- Proven ability to work effectively across diverse, multicultural teams
Key Competencies
- Strategic Thinking
- Data driven Decision Making
- User Empathy
- Operational Excellence
- Cross cultural Communication
- Leadership & Mentorship
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
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What We Do
Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
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Optum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.
