Senior Product Manager

About Us:

MCCi is a premier provider of intelligent business process automation solutions, and a trusted partner to over 2,000 organizations across state and local government, education, and select commercial entities throughout North America. Through our JustFOIA and GovBuilt software platforms, and as the world’s largest Laserfiche solution provider, we prioritize service. Our solutions suite and commitment to client delight enable us to positively impact the lives of our clients and those they serve.

About the role:

• The Senior Product Manager is a strategic and execution-driven leader responsible for shaping the vision, roadmap, and delivery of one or more MCCi product lines. This role partners closely with Engineering, QA, DevOps, Security & Compliance, Sales, Marketing, Customer Success, and Professional Services to ensure MCCi solutions meet customer needs, regulatory requirements, and business objectives. You’ll own complex initiatives, such as AI-enabled features, integrations, platform modernization, and compliance-driven enhancements, while serving as the voice of the customer and the steward of product quality.

What you'll do:

Product Strategy & Vision

• Define and evolve multi-year product strategies aligned to MCCi’s growth objectives and GovTech market needs
• Develop and maintain outcome-driven roadmaps balancing innovation, technical debt, compliance, and customer commitments
• Identify market opportunities through competitive analysis, customer feedback, and regulatory trends
• Drive prioritization using business impact, risk mitigation, and customer value

Delivery & Execution

• Translate strategy into clear PRDs, epics, features, user stories, and acceptance criteria
• Partner with Engineering and QA to plan releases, manage scope, and deliver high-quality software
• Lead backlog grooming, sprint planning inputs, and cross-team dependency management
• Ensure readiness for launches through documentation, training materials, and stakeholder communications

Customer & Market Engagement

• Engage directly with customers, prospects, and internal teams to gather requirements and validate solutions
• Support Sales and Marketing with demos, roadmap briefings, RFP responses, and competitive positioning
• Represent MCCi in strategic customer conversations and executive-level discussions
• Translate regulatory or statutory changes into actionable product requirements

Compliance, Security & Accessibility

• Partner with Security, Legal, and Compliance teams to ensure products meet frameworks such as SOC 2, CJIS, FedRAMP/GovRAMP, NIST, TX-RAMP, and WCAG/VPAT
• Drive audit remediation initiatives and security-driven enhancements
• Ensure data privacy, tenant isolation, and responsible AI practices are embedded in product design

AI & Platform Innovation

• Lead initiatives involving AI-powered features, automation, analytics, and agent-based workflows
• Define governance, transparency, and risk-management approaches for AI capabilities
• Drive platform modernization efforts, integrations, and cloud-infrastructure improvements

Cross-Functional Leadership

• Serve as a trusted partner across departments, aligning stakeholders around priorities and outcomes
• Facilitate executive updates, roadmap reviews, and release planning forums
• Mentor junior product managers and contribute to the maturity of MCCi’s product practice

What you'll need to be successful:

Required Qualifications

• 7+ years of product management experience in SaaS or enterprise software
• Proven success owning complex platforms with regulatory, security, or compliance requirements
• Strong experience writing PRDs, functional/non-functional requirements, and acceptance criteria
• Demonstrated ability to lead cross-functional teams without direct authority
• Excellent communication skills—written, verbal, and executive-level
• Data-driven decision maker comfortable balancing competing priorities
• Bachelor’s degree in Business, Computer Science, Engineering, or related field (or equivalent experience)

Preferred Qualifications

• Experience in GovTech, public sector SaaS, or highly regulated industries
• Familiarity with compliance frameworks (SOC 2, CJIS, FedRAMP, NIST, WCAG)
• Experience delivering AI-enabled or automation-driven products
• Background working with cloud platforms (Azure preferred), APIs, and integrations
• Prior experience supporting enterprise sales cycles or RFP processes

What you can expect from us:

We really ARE more than a company! We have a passion for growth and crushing goals, but we want to do it together as a team and enjoy the ride as we go.

WE ARE APPROACHABLE. 

Want to talk to a member of management or leadership, walk up and say hi.

WE TRUST YOU.

We don’t have a million rules because we believe you will embrace our Culture Code and make good decisions.

WE EMBRACE TECHNOLOGY!

We love it, sell it, support it, use it, and need it.

WE DRESS COMFORTABLY.

We need you to work hard, not wear a tie.

WE ARE KIND.

Being kind, forgiving, empathetic, and respectful can change your life and everyone around you.

WE ENJOY OUR TEAM.

Use your webcam, collaborate, build relationships, and recognize others for doing a great job. You work a lot; make the most of your time here.

WE VIRTUALIZE EVERYTHING.

We strive for 100% inclusion of our remote teammates.



MCCi is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.