If you can send your friends money in seconds, why does it still take your employer two weeks to send your paycheck?
At Clair, we are on a mission to create financial freedom for America's workers by giving them a digital banking platform that allows them to get paid as soon as they clock out of work. But we're not just another digital bank or on-demand pay provider. We meet Americans at their place of work by embedding our products within the scheduling, workforce management, and payroll apps they already use every day.
Learn more about us at getclair.com/about
About the Role: We are seeking a Senior Product Manager to develop and iterate on our consumer-facing financial products and core fintech architecture. This role is pivotal in growing our secure and compliant lending systems that align with our focus on earned wage access and making America's workforce financially free. They will help oversee the work of a sizable development team while constantly collaborating with design, finance, regulatory, and sales functions. The ideal candidate will have experience with onboarding consumers to fintech products, building new integrations in regulated industries and working with go-to-market teams for new products. The right candidate will strive for elegant and beautiful solutions within a regulated fintech landscape while being guided by data.
Key Responsibilities:
- Define and execute the product roadmap for a consumer-facing fintech product team, including areas such as underwriting, top-of-funnel growth features, and user education.
- Express an affinity for cashflow problems, work effectively with ML engineers and data analysts, and show a gift for simple communication of these concepts
- Think deeply about our user feedback and user behavior, as well as pushing for new data collection means or interview strategies when necessary
- Working closely with our data, design, and support teams to ensure clarity of consumer understanding, education, and satisfaction
- Collaborate with stakeholders such as partner managers, operations, and data to quickly identify frustrating gaps in Clair’s product offerings or experiences.
- Work as a user advocate and bring the ‘voice of the customer’ to the product roadmap and product build conversations.
- Analyze data and market trends to inform decision-making and identify opportunities for innovation or new business lines.
- Operate with a startup mindset, embracing uncertainty and finding creative yet practical solutions to complex problems.
Qualifications:
- 4+ years of product management with a focus on consumer fintech, neobanking, or other regulated products preferred. Background in fintech, operations, or financial analysis is not necessarily preferred, but may provide an affinity for the problem space.
- Deep empathy for how Americans use financial products and an interest in how these products affect wellbeing.
- Demonstrated experiencing working with design teams, and a strong ability to articulate product preferences alongside a design team.
- Understanding or comfort with lending systems, underwriting, and risk management frameworks is highly preferred.
- Comfort with advocating a product or roadmap, especially upwards within a company.
- Proficiency in data-driven decision-making and analytics, as well as experience working with data teams.
- Excellent communication and stakeholder management skills - you’ve likely built and iterated on project management or product design processes.
- A strong sense of accountability, with the ability to take initiative and drive meaningful impact.
Location: This is a hybrid position based out of New York City, you will be expected to come into the office at least three days a week (Tuesdays, Wednesdays, & Thursdays) with additional days on occasion for client meetings.
Compensation: The annual base salary for this role is $175,000-$200,000. The base pay for this role is determined using many factors, such as education, skills and experience and is reflective of Clair Series stage and size. Base pay is only one part of Clair’s competitive total compensation package which includes equity, benefits and additional perks. The base pay range is subject to change and may be modified in the future.
Apart from getting to work with our incredible team, here are some of the benefits you can expect when you join Clair:
- Medical, Dental, & Vision Coverage, with option to extend to your family
- Fully-paid parental leave
- Company-sponsored 401k, HSA, and FSA
- Unlimited vacation for salaried roles, generous PTO for hourly roles
- Work from home setup allowance
- Access to your earnings every day on Clair
- Company-sponsored short-term and long-term disability insurance
Clair is an equal opportunity employer and we value diversity at our company. We actively seek a diverse applicant pool and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Top Skills
What We Do
Clair is a New York-based mission driven digital banking platform that provides American workers with fee-free access to their earnings anytime via our Clair Debit Mastercard and FDIC-insured Spending and Savings accounts. Clair’s On-Demand Pay product is embedded within the digital or physical punch clocks of our HR technology partners, where American workers clock in and out every day. By giving workers control and access to their earnings anytime, Clair is bringing financial confidence to America's workforce.
Clair is trusted by leading HR tech companies such as When I Work and 7Shifts and provides a valuable free employee benefit utilized by thousands of businesses across the United States.
Bank Services provided by MetaBank®, N.A., Member FDIC.
