Senior Product Manager

Posted 3 Days Ago
San Francisco, CA
Hybrid
Mid level
Software
The Role
The Senior Product Manager will shape the AI agents' roadmap, collaborate with customers, and ensure product delivery aligns with enterprise needs.
Summary Generated by Built In
About the Role

Liberate Inc. is building the next generation of AI agents for regulated markets, with a focus on transforming how P&C insurance carriers serve their customers. Our platform enables enterprises to safely deploy agents that handle complex workflows, integrate deeply with core systems, and deliver real business outcomes.

As a Product Manager, you’ll help shape critical parts of the roadmap in a fast-growing company. You’ll work closely with customers, engineering, and go-to-market teams to deliver capabilities that make our AI agents powerful, measurable, and enterprise-ready. Your work might include:

  • Designing features that let enterprises evaluate, supervise, and continuously improve their AI agents in production.
  • Building intuitive AI-powered tools and reporting dashboards that give customers visibility into performance and compliance.
  • Creating agent-building experiences that feel effortless — where configuration, testing, and deployment are guided by real-time AI assistance.
  • Developing oversight capabilities that ensure Liberate’s agents handle natural conversation with accuracy, trust, and transparency.

You’ll collaborate closely with engineering, design, deployment, sales, and our leadership team to ensure Liberate’s platform delivers measurable ROI for both Fortune 500 clients and high-growth startups.

In this role, you will
  • Shape the roadmap for next-generation AI agents — taking ideas from concept to cash by guiding them through launch, adoption, and iteration with cross-functional teams.
  • Partner with customers to design agents that can tackle complex tasks and handle the nuances of natural conversation with accuracy and trust.
  • Translate breakthrough ideas into clear, actionable product requirements, collaborating closely with engineering, design, and deployment teams.
  • Apply deep analytical thinking to measure impact, uncover opportunities, and continuously improve agent performance in production.
Your background looks something like this
  • 4–7 years of relevant experience (e.g., product manager, founder, engineer, solutions architect), with at least 3 years as a PM.
  • Proven track record of shipping enterprise SaaS products, ideally in data-heavy or AI-driven domains.
  • Strong technical acumen — comfortable discussing APIs, data models, and system architecture with engineers.
  • Excellent communication skills and the ability to influence across functions and with executive stakeholders.
  • Experience in fast-paced, high-growth environments where ambiguity is the norm
  • We work Hybrid 3 days a week from either our Boston, MA or Berkley, CA office
Even better if you have
  • Experience with AI/ML platforms, contact center systems, or enterprise integrations
  • Previous startup or early-stage company experience.
  • Familiarity with regulated industries such as insurance, healthcare, or finance.
  • A Computer Science, Engineering, or Math degree (or equivalent technical experience).

Top Skills

AI
APIs
Data Models
SaaS
System Architecture
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The Company
HQ: Palo Alto, CA
24 Employees
Year Founded: 2022

What We Do

Liberate Innovations Inc. is a software-as-a-service (SaaS) platform for the P&C insurance industry to fully automate claims and underwriting journeys enabling P&C insurers to deliver an exceptional customer experience at the industry’s lowest cost. Insurers use the cloud-based low-code platform to build digital self-serve experiences and orchestrate an ecosystem of solutions providers and core systems to automate complex business processes. For more information, visit www.liberateinc.com.

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