Join CommBank’s Group Fraud & Scam Technology team and help protect millions of customers. We’re looking for a Senior Product Manager to own the strategy, roadmap, and delivery of our Fraud & Scam Management Platform—balancing security, compliance, and customer experience.
What You’ll Do
Define product vision, strategy, and roadmap aligned to business goals.
Oversee discovery, delivery, and continuous improvement, using customer insights, data, and regulatory requirements.
Prioritise and deliver features with cross-functional squads using Agile practices.
Manage end-to-end product lifecycle, including risk, compliance, and governance.
Drive continuous improvement through metrics, experiments, and stakeholder engagement.
Proactively identify and address risks, ensuring products meet compliance and governance standards.
Work closely with senior leaders, cross-functional teams, and external partners to drive outcomes.
What We’re Looking For
Proven product management experience in complex digital/tech environments.
Understanding of APIs, data flows, analytics, and the ability to work effectively with engineering teams.
Strong written and verbal skills for presenting to senior audiences and managing diverse stakeholders.
Knowledge of fraud, scams, payments, or financial services is highly desirable.
Understanding of the Scam Prevention Framework (SPF).
Strategic thinking and decision-making skills: Ability to analyse complex, ambiguous situations and make informed, timely decisions.
Comfort with change, ambiguity, and resolving complex issues efficiently.
Why Join Us?
You’ll shape critical security capabilities, work with cutting-edge tech, and make a real impact on customer safety.
Apply now and help us stay ahead of fraud and scams.
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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What We Do
Australia’s leading provider of financial services including retail, premium, business and institutional banking, funds management, superannuation, insurance, investment and sharebroking products and services.
We are a business with more than 800,000 shareholders and over 52,000 employees. We offer a full range of financial services to help all Australians build and manage their finances.
