Senior Product Manager

Posted 4 Days Ago
New York City, NY
Hybrid
120K-200K Annually
Senior level
Artificial Intelligence • Edtech • Healthtech • Software
Empowering communities with accessible pathways to healthcare careers, regardless of background or circumstance.
The Role
The Senior Product Manager will lead product strategy, enhance student experience, and collaborate with cross-functional teams using data-driven insights for product development.
Summary Generated by Built In

About Stepful:

Stepful is reimagining allied healthcare training by offering affordable, online, instructor-led, and AI-supported programs that help learners—especially those from underserved communities—launch high-demand healthcare careers.

In addition to our direct-to-consumer training, Stepful partners with leading healthcare institutions to build talent pipelines and address the growing shortage of allied health workers. Our graduates, including Medical Assistants, Pharmacy Technicians and more, go on to work at major employers like CVS, NY-Presbyterian, and Walgreens.

Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $31.5M Series B led by Oak HC/FT. We were named the #1 EdTech company in the U.S. by TIME for 2025.

We’re unlocking the full potential of the global workforce—improving access to quality healthcare for everyone, everywhere.

Our values:

We credit much of our success to our exceptional team. We’re looking for mission-driven individuals who thrive in fast-paced, sometimes ambiguous environments, and embody our four core values:

Care first: We do whatever it takes for our students to succeed.

Learn quickly: We test, learn with data, and iterate.

Build together: We win when we rely on each other.

Own it: We show up, take initiative, and show pride.

The role:

As a Senior Product Manager on our team, you’ll be responsible for crafting delightful, data-driven best in class product experiences to ensure our students are successful from signup to graduation to ultimately find their dream job. This could include anything from growing our proprietary learning platform, improving the efficiency of our coaches and instructors, or building 0 to 1 products. 

You will be successful if you:
  • Care first: We do everything it takes for our students to succeed.


  • Learn quickly: We test, learn with data, and iterate


  • Build together: We win when we rely on each other


  • Own it: We show up, we take initiative, and pride

What you’ll do:
  • Lead the strategy for how we can best prioritize our coach and instructor time to effectively work with large and varied student populations

  • Strategize how AI can help us move quicker and deliver better personalized experiences across the board

  • Deeply understand our students, instructors and coaches and be their voice across our team 

  • Work closely with design, engineering, data, ops and other cross-functional partners to learn quickly and ship quickly.

  • Effectively communicate product roadmap & vision and clearly managing priorities and tradeoffs

This job is for you if you have:
  • You have 5+ years of consumer facing product management experience 

  • You are highly analytical (proficient in SQL & data visualizations) with strong communication skills to relay those insights

  • Ability to build relationships and influence decisions at various levels across all different team members

  • You aren’t afraid to roll up your sleeves and be hands on to get the job done 

  • Bias to action with the ability to consider trade-offs and make decisions amongst competing priorities 

Bonus points if you have:
  • Previous startup experience especially at B2B2C or B2C EdTech/Healthcare 

  • Experience working in consulting

  • Experience with A/B testing or other experiment/data driven product development organizations

  • Understanding of technical aspects of software development (ex. should be able to search through GitHub) 

Interview Process:

Step 1: Recruiter Screen (30-minute Phone Call)

Step 2: Intro Screen with Product team (30 minute Zoom)

Step 3: Case Study

Step 4: Panel Interview (40 minute Zoom)

Step 5: On-Site 1:1s (90 minutes in-person)

Compensation:

$120-200k base salary

Compensation for this role will fall within the pay range listed and will be determined based on job-related factors including, but not limited to, skills, experience, qualifications as well as interview evaluation. Ranges are market-dependent and may be modified in the future.

Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic.

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The Company
HQ: New York, New York
60 Employees
Year Founded: 2022

What We Do

Stepful unlocks the full potential of the global workforce, improving access to quality healthcare for everyone, everywhere.

Our platform is designed for working adults, particularly from historically underserved communities, providing virtual instructor-led courses that include live, cohort-based learning sessions and one-on-one coaching for those looking for entry-level positions in hospitals and healthcare settings.

Stepful graduates, primarily from underrepresented communities, go on to work at leading healthcare institutions such as CVS, Walgreens & NY Presbyterian Hospital. Stepful is backed by Y Combinator, Reach Capital and AlleyCorp and recently closed a round led by Oak HC/FT.

Why Work With Us

At Stepful, we’re on a mission to transform lives. We’ve grown to 20K+ students in just a few years, helping people launch healthcare careers they never thought possible. We use cutting-edge AI to scale human connection—and we don’t wait for opportunity. We create it, together.

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Stepful Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

At Stepful, we balance flexibility with in person connection. We're hybrid in-office Tues-Thurs to collaborate, with 15 work from anywhere days annually, a week off between Christmas & New Year’s, and open vacation—because rest fuels impact.

Typical time on-site: 3 days a week
HQHQ
Our office is in Soho, right on the border of Chinatown and Little Italy. Endless coffee and lunch spots, great options for after-work drinks, and an unbeatable vibe. With easy subway access, it’s the kind of neighborhood that makes going to the office something to look forward to.

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