Director of Product Management

Reposted 10 Days Ago
Easy Apply
San Francisco, CA
In-Office
Senior level
Software
The Role
Lead the development of Incode's Trust Graph, eKYC, KYB, and anti-fraud capabilities, focusing on ML-based scoring models for fraud detection and secure identity verification.
Summary Generated by Built In

POWER A WORLD OF TRUST

Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust.

Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services.

We’re in the process of rapidly scaling our diverse global team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up!

About Incode

Incode is a Series B unicorn ($1.25 B valuation) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast—and we need a product-marketing leader who can turn breakthrough technology into a category-defining narrative.

The Impact You’ll Make

We’re hiring a Director of Product Management to build & lead the Identity Ecosystem team at Incode, responsible for expanding our platform to new verticals and surfaces, including cybersecurity and agentic AI. You will have a portfolio of products critical to company growth, and partner closely with senior leadership across Engineering, Design, and GTM to build products that protect our customers from rapidly emerging and novel risks.

What You’ll Own & Drive
  • Define company-level product strategy in partnership with cross-functional C-level leaders
  • Manage and grow a team of top-tier product managers, set up systems to enable them to land impact with agency and autonomy
  • Rapidly ship products, innovate, build tight customer feedback loops, remove obstacles for the team, and promote a culture of high velocity
  • Make resource investment decisions to ensure we are spending energy on work that delivers maximum customer and strategic value
  • Lead metric definition, targets, analytical understanding of product success, in partnership with Engineering and Data Science teams
  • Spend time with customers, build cross-company customer empathy and understanding, enable and assist GTM teams with bringing products to market
The Qualities That Set You Apart
  • Experience in cybersecurity or fraud prevention
Your Background
  • Typically 10+ years in PM, experience growing and managing high-performing PM teams
  • Deep understanding of the craftsmanship required to build category-defining products
  • Technical and engineering knowledge to match eng counterparts working on SOTA AI systems
  • Highly developed sense of product taste and intuition, high bar for quality
  • Passionate about AI
  • Great communication, ability to align, and storytelling
  • Bias for action and a high level of energy
Why Incode?
  • Mission with Meaning – Shape how billions of people prove identity—safely, simply, and ethically.
  • Rocket-Ship Growth – Join at an inflection point where your strategies will compound in value for years.
  • Elite Team & Backing – Work a truly global with top engineers, designers, and investors who share your ambition to dominate a category.
  • Ownership & Autonomy – Operate like a founder with the resources of a unicorn.
  • Global Impact – Every program you launch will reverberate across industries and continents.
Ready to ignite the future of trust?

Lead the narrative. Empower the field. Join Incode and turn innovation into unstoppable market momentum.


Aspects of our Culture:

  • High performance
  • Freedom & responsibility
  • Context, not control
  • Highly aligned, loosely coupled
  • Continuous Feedback
  • Promotions & Development
  • Learn more about Life at Incode!

Benefits & Perks:

  • Flexible Working Hours & Workplace
  • Open Vacation Policy

Equal Opportunities:

Incode is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We take great pride in having an inclusive, diverse, and global team, and we are always looking for talented and passionate individuals from all backgrounds and walks of life. As part of our commitment to inclusion, we ensure that reasonable accommodations are available throughout the hiring process. If you require any accommodation due to a disability or specific need, please let our Talent Acquisition team know—we’ll do our best to support you.

Applicant Data Privacy:

We will only use your personal information concerning Incode’s application, recruitment, and hiring processes.

Top Skills

Data Analytics
Machine Learning
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The Company
HQ: San Francisco, CA
84 Employees
Year Founded: 2015

What We Do

Incode Technologies is an omnichannel biometric identity company that builds secure, top-rated solutions for frictionless banking, healthcare, hospitality, and retail experiences. The company’s end-to-end web and mobile solutions are adopted globally for a variety of applications, including remote account opening & customer onboarding, identity & document verification, and transaction authentication by some of the world’s largest financial institutions, governments, and retailers.

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