At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.
Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally.
Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.
Why is this role important at Infobip?Every great company’s success starts with having a great product. To write our next success story, it is essential to continue innovating and developing our global, in-house developed products.
As a Senior Product Manager, you will directly impact our company’s portfolio by leading the discovery, definition, building, launching, and scaling of a product. The Senior Product Manager is an independent, high-level expert role in Product Management.
What will you do at Infobip?- Discover customer needs and market problems while keeping in mind overall business objectives.
- Define a clear product vision, strategy, and roadmap for dedicated products.
- Share the vision of the product with all stakeholders: customers, management, engineering, marketing, sales, and other teams.
- Be a subject matter expert and point of contact for stakeholders regarding the product.
- Build the product together with engineering and design teams.
- Achieve company readiness to launch new products and features by removing roadblocks.
- Scale the products for customers by using our internal IT infrastructure, such as private cloud, integrations with public clouds, and IaaS capabilities - including automated provisioning of network, compute, and storage resources.
- Serve as an independent, high-level expert in Product Management.
- Persons in this role are confident in their knowledge and can mentor one or more Associates.
- Engineering background or experience.
- Experience with the end-to-end software product life cycle, from discovery to delivery.
- Experience with market research and product testing.
- Good knowledge of Go-to-Market strategies.
- Experience in optimizing product management processes.
- Strong understanding and experience with agile methodologies, including Scrum, LeSS, Kanban, or others.
- Ability to influence decision-making at all levels within an organization.
- Fluent in English, both written and spoken.
- An excellent team player, capable of learning and sharing knowledge in a team environment.
- A willingness and ability to work independently and autonomously.
- For collaboration purposes, we would prefer you to be located in any country where Infobip currently operates, within GMT ±3 hours.
- You will be employed in the country of your residence and citizenship.
At Infobip, the Product Manager plays a pivotal role in shaping the future of global communications by leading product vision, strategy, and execution within one of critical domains, aligning cross-functional teams to deliver a seamless, scalable, and secure communication experiences.
Infobip offers a comprehensive suite of communication products and services designed to simplify global communication and enhance customer engagement, including a CPaaS that supports various channels like SMS, Voice, Email, WhatsApp, Viber, and RCS, alongside customer engagement SaaS solutions such as a cloud contact center (Conversations), AI-powered chatbot builder (Answers), omnichannel engagement (Moments), and customer data platform (People CDP). Infobip also delivers innovative Telco solutions that help mobile operators unlock new revenue streams and accelerate digital transformation through advanced messaging, security, and monetization services. Find more details about our products and services on the Products page.
Infobip employees are people with diverse backgrounds, characteristics, and experiences that share the same passion and talent that helps us achieve our mission. That's why Infobip is committed to creating a diverse workplace and is proud to be an equal-opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status, or any other part of one's identity.
Top Skills
What We Do
HIRING NOW! Infobip helps businesses build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication and contact center solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty.
We work with large organizations, including seven of the world’s 10 biggest brands, across sales and marketing, operations, human resources, IT and security, and customer service. Our mobile engagement solutions help optimize operational functions, enhance internal and external communications, improve customer experiences, reduce support costs, generate new revenue, and gain a competitive advantage.
Whether two-factor authentication for high-tech retailers, emergency alerts for global giants, or mobile-giving solutions for large charities, Infobip offers the scale, service flexibility, reliability, and heritage to provide interactive solutions for today and in the future.
Companies choose Infobip for our domain expertise, service flexibility, demonstrated performance and reliability, global scale, and corporate maturity.
Why Work With Us
We work with some of the biggest enterprises in the world to make their customers’ lives better. But we’re small enough that every person counts. We’ve got a passion for our technology to rival any start-up. Our people are the best and most professional in the world. But we’re a suits-and-bureaucracy free zone.
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