Senior Product Manager

Company Description

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.

#LI-Hybrid

Job Description

We are looking for a Senior Product Manager to drive the vision and strategy for a new strategic product. 

This role is pivotal in shaping how organizations understand how work gets done in business applications, leveraging AI, data mining, and behavioral analytics. 

You will work with a cross-functional team in defining how user interactions, workflows, and productivity trends can be surfaced to help enterprises optimize software experiences, improve efficiency, and reduce friction in digital workplaces. 

 Your mission will be to:  

• Come up with viable and valuable solutions to solve our customers problems. 

• Work with the product designer to ensure that the solutions are usable, and with the engineers to ensure they are feasible. 

• Set the product strategy and roadmap that will generate the best value for our customers and build alignment across Engineering, Product Marketing, Sales, Technical services and Management.  

• Be the subject matter specialist and evangelist for your product internally and externally. This means acquiring deep knowledge of the market, the users and customers, the data about how they engage with the product, the competition and the industry trends, and sharing this knowledge extensively. 

• Attend the usual Agile ceremonies and manage the usual product operations with the teams in charge: backlog management, prioritization, documentation, release notes, trainings… 

Qualifications

• Master’s degree in computer science or equivalent. 

• 7+ years of experience as Product Manager in a B2B software company.  

• Experience working with enterprise software, SaaS platforms, or application observability solutions. 

• Entrepreneurial spirit, self-driven. 

• Strong analytical skills or experience in data analytics, data science, data mining or data modeling. 

• Extremely passionate about solving challenging real-life problems.  

• Proven ability to engage, communicate and present to various stakeholders such as engineers, designers, company leaders and customers in a constructive and collaborative relationship. 

• Professional-level English, spoken and written.  

• Excellent communication skills, capable of influencing executive stakeholders. 

Nice to have 

• Experience as product manager for observability, application monitoring or data mining products. 

• Demonstrated ability to achieve goals in an innovative and fast-paced environment while building extensible and scalable solutions.   

• Proven experience in setting strategy, creating and releasing a product, ideally a B2B product.  

Additional Information

We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.

With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.

If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer:

• 💼 Permanent Contract and a competitive compensation package (including stock options).
• 📍 Very good location next to the Prilly-Malley train station.
• 🏡 Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding.
• 🏖️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 25 days of holidays we offer) plus 3 company-paid volunteer days.
• 🤸 Free access to a fitness centre inside the building.
• 🚞 Reimbursement of the half-fare travel card for public transport. 
• 🧑‍🏫 Reimbursement up to 50% of the cost of French classes.
• 🍉 Fresh fruit, cookies, and soft drinks as well. 
• 🤝 Regular company and team events like Voluntary Days, Pizza talks, Team Building activities, hosting Meetups at the office and more!
• 📣  Bonuses for referring successful hires after three months of continuous employment.
• 🚚 We offer a relocation package to people who are coming from another country.

Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner.