Our Opportunity:
Chewy is growing! We are looking for a Sr. Product Manager to lead the product roadmap for the Product Detail Page in our Seattle or Boston office. The Product Detail Page plays a critical role in the customer journey. It is the primary surface for product evaluation on Chewy and the gateway for many of our customers. In this high-impact role, you will be responsible for defining a vision and initiatives to help pet parents on their shopping journey. You will be responsible for a roadmap informed by qualitative and quantitative insights, and be responsible for measuring and understanding how the page and features are performing. You will partner with engineering, design, and analytics, and other product and business leaders across Chewy to build customer-focused experiences and drive the growth of our business. We are looking for a product leader with a strong sense of ownership and experience delivering impactful customer experiences. Does this sound like you? If so, we would love to hear from you!
What You'll Do:
- Define and analyze measures of success (critical metrics) for new features and enhancements; transform these customer and business insights into clear requirements for product enhancements and new features.
- Use your customer-first approach to guide the development and delivery of best-in-class customer experiences
- Develop and maintain a roadmap and prioritized product backlog ensuring product vision aligns with both customer and business goals
- Create objectives and define cadences to track performance of your product(s) and measure impact of product enhancements; communicate impact clearly across the organization and use to drive prioritization
- Collaborate with engineering, design, and analytics resources to deliver features with strong customer and business value
What You'll Need:
- 5+ years of experience in product management or equivalent
- BS, preferably in Computer Science, Data Science, or equivalent field; MBA or equivalent experience preferred.
- Excellent analytical abilities with demonstrated experience turning data into actionable insights.
- Ability to analyze, communicate and present metrics effectively to support recommendations.
- Strong writing and verbal communication at the executive level
Bonus (if applicable):
- Experience in eCommerce or B2C
- Demonstrated passion for digging into details to resolve customer struggles
- Experience with A/B testing methodologies and tools
- Fluency in SQL and/or Tableau
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.
If you have a question regarding your application, please contact HR@chewy.com.
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Top Skills
What the Team is Saying
What We Do
We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.
At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.
Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.
We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.
We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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Employees engage in a combination of remote and on-site work.
