Senior Product Manager (Reconciliations)
About us
Thredd is the trusted next-gen payments partner for innovators looking to modernise their payments offering. Certified by Mastercard, Visa and Diners & Discover, we process billions of debit, prepaid and credit transactions annually, supporting consumer and corporation FinTechs, digital banks and embedded finance providers across the globe. Our unique offering is our client-centric approach, combining hands-on support with modern, reliable and scalable technology.
Our assured solution accelerates the development and delivery of consumer and corporate payments components embedded within digital banks, as well as for expense management, B2B payments, crypto, lending, credit, Buy Now Pay Later, FX, remittance, and open banking innovators.
About the Senior Product Manager role
We are looking for a Senior Product Manager to join our expanding team in London. The Senior Product Manager will own the end-to-end lifecycle of our white-labeled back-office solutions platform, ensuring alignment with strategic goals, client needs, and regulatory requirements.
You will drive innovation, automation and scalability to deliver impactful solutions in reconciliation, scheme reporting, compliance, chargeback management, and more through collaboration across internal teams and external stakeholders.
What you will be doing as a Senior Product Manager
- Defining roadmaps, prioritising features and executing strategies that align with business objectives
- Leading efforts to automate reconciliation processes and enhancing chargeback management, driving operational efficiency and minimising client losses.
- Use analytics to define KPIs, track product performance, and drive continuous improvement.
- Leading cross-functional teams and acting as the product ambassador to drive initiatives forward
- Tailoring platform features for client needs while ensuring core product integrity
- Addressing client pain points, ensuring solutions are tailored to specific needs and delivering maximum value
- Keeping up with the competitive landscape including reconciliation, reporting and dispute management
What you will bring to the Senior Product Manager position
- Strong background in Product Management, especially within the payments industry
- Expertise in back-office operations, chargebacks, regulatory compliance and platform integration
- Familiarity with frameworks like Visa QOC, Mastercard QMR and card network compliance
- Proven experience collaborating across different teams and business areas
- Experience with financial reconciliation platforms would be a massive advantage
Top Skills
What We Do
We are Thredd, formerly Global Processing Services. Thredd sits at the heart of the global payments revolution, processing billions of issuer transactions annually across 44 countries for the world’s leading fintechs, digital banks, and embedded finance providers.
Thredd’s unique offering is its client-centric approach combining hands-on support with modern, reliable, and scalable technology. Thredd’s assured solution accelerates the development and delivery of consumer and corporate payments components embedded within digital banks, as well as for expense management, B2B payments, crypto, lending, credit, Buy Now Pay Later (“BNPL”), FX, remittance, and open banking innovators. By partnering with our clients from concept to creation with our easily configurable solutions, we allow these leaders the agility to achieve their core business aspirations.
Thredd has enabled market leaders since 2007 and has a highly reliable platform with 99.99% availability. Thredd’s highly customisable solutions on our API-first platform, surrounded by our in-depth industry expertise, value added services, global presence and technical resilience, are designed to scale with ease. Thredd is certified by Visa and Mastercard to process transactions globally.
The company has branded offices in London, Newcastle, Singapore, and Sydney, with remote colleagues based all over the world.
The issuer processing partner of choice for the world's most ambitious businesses.
