Senior Product Manager

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. 

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

As a Senior Product Manager you will be responsible for excellence in driving customer and business value through ownership of new and existing products. You will be comfortable working in complex product spaces that require navigating larger degrees of ambiguity and comprehensive stakeholder management. You will manage products end-to-end, from early-stage research and ideation, through to implementation and improvement over time. Your impact will be measured by key commercial and customer success metrics. 

What you'll do

• Lead the development of networks across Xero to frame how products fits into Xero's strategy, objectives and future
• Lead and manage a product across the end-to-end lifecycle (e.g. launch through to sunset) to ensure maintenance and support throughout the life of the product
• Build strong relationships with the broader product funtion’s teams, collaborating effectively with your internal stakeholders 
• Consistently review, monitor and interrogate the commercial & customer results of the product line, leading the product team to intervene if required
• Monitor and analyse the ongoing performance of a productIdentify and lead the development of iterative improvements to existing products to ensure they thrive
• Guide the product between phases of product development to ensure continuity and cohesiveness, and alignment of product to strategy Lead and manage a product across the end-to-end lifecycle (e.g. launch through to sunset) to ensure maintenance and support throughout the life of the product

What you'll bring

• Extensive experience with agile processes in a software development environment 
• Demonstrated experience collaborating with diverse stakeholder groups to realise customer / commercial outcomes
• Solid track record of addressing customer needs through innovative use of technology
• Effectively influenced outcomes at all levels in a variety of contexts
• Experience shaping successful product roadmaps and long term planning across multiple or complex products
• Experience within industry sectors relevant to Xero
• Demonstrated experience in mentoring, supporting and coaching team members

Why Xero?

Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, private medical insurance, gym passes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, and many other benefits that reflect our human value, you’ll do the best work of your life at Xero.

Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single competency or experience . If you are excited about this role, but your past experience doesn't align perfectly, we encourage you to apply anyway. You could be just the right person for this role and Xero. If you have any support or access requirements, we encourage you to advise us at time of application and throughout the interview process.