Senior Product Manager

Our Journey

ShopBack was born one night in 2014 when co-founders Henry and Joel were toying around (with entrepreneurial ideas) in Henry's car, sparking the concept of earning Cashback while shopping online. The ShopBack Group has now grown to become the leading shopping, rewards, and payments platform in Asia-Pacific, with 45 million shoppers across 12 markets and more than half a million transactions powered for 20,000 partners daily. Fresh off its debut in the European market, ShopBack is seeking thrill-seekers to join the journey of building The World's Most Rewarding Way to Shop. Get ready for the ride of a lifetime: a blend of startup spirit woven into a solid business foundation.

Your Adventure Ahead

• Lead strategy/product direction, owning the end-to-end user experience
• Identify industry trends, conduct market/competitor/user research for consumer-facing products and tools
• Manage senior stakeholders - have strategy and planning discussions with business leaders and provide execution updates, co-own financial targets for the performance of the product
• Identify key levers that have the most impact on business, and share creative product solutions
• Work with a diverse and multicultural team from diverse backgrounds
• Lead product management - take ownership of ShopBack products, from product ideation, design, technical development, testing, and rollout, to post-launch improvements and iterations
• Partner closely with engineering, UX, data, operations, and finance leaders and local/regional teams to build product solutions in each market
• Collaborate closely with product marketing and commercial teams to drive GTM strategy, and ensure strong internal stakeholder communication in place

Essentials to Succeed

• A proven history of success in product management roles: min 5 years in product management and have shipped products with well-defined metrics 
• Entrepreneurial mindset: you must be comfortable rolling up your sleeves, thriving in ambiguity, and getting the work done with uncertainties and able to react fast to change when needed
• Prior experience in owning/driving the building and shipping of complex consumer-facing products at scale is preferred, with a good understanding of B2C products
• Prior experience in managing complicated systems is preferred (e.g. recommendation system, pricing engine, search system, order system, etc) 
• Prior experience in handling requirements from different business units and delivering product features with the most optimized outcome to the best interest of different stakeholders as well as a successful product launch with an excellent user experience
• Prior experience in developing and understanding strategy with a strong aptitude for determining the optimal way to position products in the market.
• Strong communication skills to effectively communicate business or technical information with different audiences verbally or in writing
• Passionate about pushing boundaries and creating value in your product space - the role is not about just doing the minimal, genuine excitement for solving problems and a strong sense of empathy for our users 

ShopBackers' DNA

Grit - We tackle all challenges head-on, working together to solve problems and achieve success.

Hunger - We value hard work, and having relentless drive.

Speed - We move fast and have a bias for action, all to deliver maximum impact.

Impact - We focus on results, always aiming for the best possible outcomes and timelines.

Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.

Exclusively for ShopBackers

Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.

Be part of a winning team on a journey to global scale.

Competitive compensation based on your performance.

Work-From-Anywhere benefit to enable you to thrive personally and professionally.

Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.