Senior Product Manager

Come help us change residential real estate investing for the better!

Backflip is a venture-backed FinTech company that empowers anyone to improve their life and their neighborhood through real estate investing. To do that, we need people who are inspired to reimagine and rebuild an outdated and unbalanced system; to support and celebrate America’s local entrepreneurs. Check out the Backflip app here to experience first hand how we're making a difference through our technology.

Backflip is seeking a curious, self-directed, and analytical Senior Product Manager. You will lead our FinTech lending experiences, focusing on understanding the needs of customers, operations, and capital partners. Your role involves delivering impactful lending solutions through the Backflip app, driving growth for both our business and our customers' businesses. You must quickly adapt, work independently, and balance priorities effectively. Your goal is to identify and address customer challenges, creating lending experiences that align with Backflip’s mission to make real estate investment accessible to everyone, while fostering significant business growth.

Your responsibilities encompass defining and guiding the product's roadmap, while also iteratively delivering on that roadmap to achieve our business aims. Working hand-in-hand with teams across design, engineering, data, and marketing, you will lead efforts to ensure we meet our collective objectives, driving our platform's growth. This role is not just about managing products; it's about leading with insight, inspiring change, and creating opportunities for our customers to succeed in the dynamic world of real estate investing.

This position is remote (U.S.) and reports to the Chief Product Officer. This is a rare opportunity to get in on the ground floor (~45 person company) working directly with executives in a fast-paced and well-capitalized startup (Series A).

Responsibilities

• Immerse yourself in understanding customer pain points and opportunities to help their business thrive, recognizing the critical need to resolve these issues and take advantage of the opportunities.
• Create a product roadmap that addresses the customer pain points and use both quantitative and qualitative data to guide the strategy
• Break big goals into small, solvable pieces, and reliably prioritize to iteratively deliver high-value, while balancing immediate needs with long-term objectives.
• Use data to test hypotheses, challenging preconceptions to enhance product quality.
• Critically assess ideas and proposals, enhancing them with your insights.
• Coordinate with Design and Engineering leaders to ensure clarity and alignment on priorities and expectations throughout the development process.
• Strengthen ties across cross functional teams to guarantee a unified, customer-first approach in all endeavors.
• Keep a pulse on market trends and competitor movements, understanding their implications for our customers and adapting our strategies to continually serve them better.




Understand this role is intended to evolve as the company grows, and this person should be willing to work on various tasks that fall outside of the above listed responsibilities.

Qualifications

• Bring at least 5 years of product management expertise from dynamic settings, ideally with experience in B2B-SMB and/or B2C sectors like fintech, e-commerce, social media, or gaming.
• Possess a solid grasp of B2B-SMB product-led growth strategies, enabling effective collaboration with Marketing, Sales, and Support teams.
• Exercise discernment in decision-making, knowing when to decline requests to maintain focus and when to take advantage of opportunities for quick wins that enhance team spirit.
• Embrace a systems thinking approach to problem-solving, valuing both incremental progress and the quality of what we deliver to customers.
• Exhibit a deep curiosity and commitment to enhancing the success and livelihoods of real estate entrepreneurs, translating their needs into actionable business objectives.
• Flexibly move between strategic discussions on OKRs and annual planning to hands-on product requirements, maintaining effectiveness across various levels of detail.
• While familiarity with Agile methodologies, continuous delivery, and tools like Jira are valued, we prioritize candidates who focus on driving our business forward by ensuring our customers are supported in reaching their goals through our products and services.




Nice to have:

• Prior experience with a FinTech company or similar early-stage startups.

This person will also champion Backflip’s culture & Core Values:

• Raise the standard of what is possible
• Embrace being the novice to become the master
• Work only with those who want the best for us
• Communicate quickly, naturally and with radical candor
• Learn from the giants who came before us
• Test new things to invent and challenge the status quo

All Backflip positions are Remote. Like the people we serve, we believe being free to create wherever you’re most inspired is one of life’s greatest joys. It’s better for individuals, for community, and for fostering great work to emerge. With our work-from-anywhere approach, Backflip brings together a diverse team of individuals, with passions for innovation, art, coding, AI, data, finance, film, real estate, the environment, learning and teaching. Together, we're moving fast.

Backflip is an equal opportunity employer. We know that building a world-class organization is not possible without an intentional focus on recruiting, empowering, promoting and rewarding the best and brightest people of all backgrounds. Backflip focuses on hiring individuals that align with its Core Values (listed above), and consistently display a high ethical standard, both personally and professionally.

This role is not eligible for visa sponsorship