Senior Product Manager

Contracts are the oldest business technology in human history. They allow us to collaborate: they define what we promise each other, how we work together, and what happens when things go wrong.
Ivo builds AI products that helps companies like Meta, Uber, IBM, Intel, DoorDash, Mitsubishi Electric, and Coinbase solve their most difficult contracting problems. We think that large language models have created an opportunity to fundamentally change how businesses collaborate with each other.
At Ivo you will work on challenging problems with colleagues who have high standards for each other, move fast, and care deeply about their craft.

Ivo is building the contracting infrastructure the global economy runs on. Contracts underpin a company’s relationships with its customers, suppliers, partners, and employees. Yet the work of reviewing them and keeping track of what they say still depends heavily on people reading documents. We believe that will change and human review alone will go from the gold standard to a risk businesses can no longer justify.

We’re building toward that future with AI that can review and redline agreements against a company’s standards and answer questions across its contracts. Legal teams at companies including Meta, Uber, and IBM already use Ivo. But our ambition reaches every team that touches a contract, from the salesperson trying to close a deal to the finance team accounting for the revenue.

Customers are already taking us there. At one customer, the legal team introduced Ivo to their accounting colleagues. The accounting team uses it to find the contract details they need to record revenue correctly. We’re hiring a Senior Product Manager to build on that demand and make Ivo indispensable to sales, procurement, and finance teams.

You’ll help decide what we build for those teams and why. We have a strong product vision and engineers who take ownership and deliver. Working with our product leader, you’ll turn customer demand into a strategy: which problems we should commit to solving, where the opportunity is greatest, and what we should leave for later. This is a chance to shape a major expansion of Ivo’s business, with customers who are excited to help shape the right solution.

You’ll work directly on the product questions AI makes possible: what can we now do for a customer that used to require hours of manual work, how do we know the result is reliable, and when should a person stay involved? You’ll explore those questions with engineers and designers and put the answers into products customers use. It’s an opportunity to build the judgment and experience to lead AI products as the technology changes what software can do.

• Develop innovative solutions to the contract problems that sales, procurement, and finance teams face

• Develop a product strategy with clear choices about where to invest, connecting those choices to Ivo’s broader vision, the customer opportunity, and the work required

• Work closely with a very engaged and customer-centric team of engineers and a growing design team

• Experiment with new AI models and products, test where they fail, and work with engineering and design to turn useful capabilities into better customer workflows

• Work with our sales and customer-facing teams to understand buying decisions, test the value of proposed improvements, and learn from adoption

• Help the team stay focused when new requests arrive, making tradeoffs explicit so we can finish important work but also staying flexible for critical customer needs

• 5+ years of product management experience, preferably in B2B SaaS

• Experience turning a broad product goal into a strategy and delivering products

• Experience using customer research and imperfect data to make investment decisions

• A history of close collaboration with engineers who take ownership of the product and want a say in what gets built

• Clear writing and thinking, the ability to explain a decision to many audiences and stakeholders with different perspectives and expertise

• Experience investigating new customers and problems to understand their jobs to be done and developing innovative solutions to address them

• A strong sense of ownership, taking responsibility for customer and business outcomes, following through on commitments, and acting when results fall short

• Health, vision, and dental plans

• Unlimited PTO

• On-site gym (in SF and London)

• Commuter benefits

• FSA and HSA benefits

• 401(k) plan

FAQ

• What stage of growth is Ivo at?: We recently raised our Series B after growing 6x in 12 months.

• Is this a chill gig?: Startups are very hard, especially if they’re growing fast. You’ll have a ton of responsibility, and there’s always an enormous amount of stuff to do. It’s hard work but the payoff is uncapped.

Ivo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.