Senior Product Manager

Posted 2 Months Ago
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Chicago, IL, USA
Hybrid
124K-150K Annually
Senior level
Healthtech • Pet • Professional Services • Retail • Telehealth
TAG - The Aspen Group is one of the largest and most trusted retail healthcare business support organizations in the US.
The Role
Own product strategy, roadmaps, prioritization, discovery, and execution for a defined product area. Analyze customer and product data, develop business cases, define requirements and MVPs, establish success metrics, and partner with UX, engineering, operations, and business stakeholders to deliver customer-centered solutions and measurable outcomes.
Summary Generated by Built In

Job Summary

TAG (The Aspen Group) is one of the largest and most trusted retail healthcare business support organizations in the U.S., supporting more than 15,000 healthcare professionals and team members across 1,000+ health and wellness offices in 46 states. Working in partnership with independent practice owners and clinicians, our team is united by a single purpose: to prove that healthcare can be better and smarter for everyone.

The Aspen Dental Management, Inc. (ADMI) platform provides a comprehensive suite of centralized business support services that power several consumer-facing healthcare brands, including Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Lovet Pet Veterinary Services, and Chapter Aesthetic Studio.

The Senior Product Manager will join the Product & UX organization and drive new product development initiatives within a specific line of business. This individual will own product strategy, roadmap development, prioritization, and execution while partnering closely with stakeholders across technology, design, operations, and business teams.

Key Responsibilities

  • Own and drive the product roadmap for a defined product area.

  • Conduct discovery activities to identify user pain points, business needs, and opportunities for innovation.

  • Analyze product data, trends, and metrics to uncover insights and inform decision-making.

  • Translate manual or inefficient processes into scalable, technology-enabled solutions.

  • Build business cases and models that quantify the value and impact of product investments.

  • Create clear problem statements, business requirements, and user stories.

  • Partner closely with UX and Design teams to deliver intuitive, customer-centered experiences.

  • Collaborate with engineering, business analysts, and cross-functional stakeholders throughout the product lifecycle.

  • Define MVPs and iterate products based on customer feedback and business outcomes.

  • Influence teams and stakeholders without direct authority to align around product vision and priorities.

  • Manage stakeholder expectations and facilitate decision-making across competing priorities.

  • Lead prioritization efforts and maintain short-term and long-term product roadmaps.

  • Establish success metrics and leverage dashboards and reporting to measure product performance.

  • Participate actively within Agile teams to ensure successful delivery of valuable product capabilities.

  • Demonstrate strong ethics, integrity, and professionalism in all aspects of product leadership.

Required Qualifications

  • 7+ years of Product Management experience.

  • Proven track record of executing and leading product management initiatives.

  • Experience driving product strategy, roadmap planning, prioritization, and execution.

  • Strong analytical skills with the ability to leverage quantitative and qualitative insights.

  • Demonstrated ability to collaborate cross-functionally and influence decision-making.

  • Excellent verbal and written communication skills.

  • Ability to work independently and thrive in ambiguous environments.

  • Strong stakeholder management and relationship-building capabilities.

  • Passion for customer experience and user-centered product development.

  • Ability to learn and operate across multiple business functions, including engineering, design, finance, sales, operations, and marketing.

  • Experience leading without direct authority and building credibility across organizations.

  • Entrepreneurial mindset with a strong bias toward action.

Preferred Qualifications

  • Technical and operational acumen with an understanding of how data, backend systems, and operational processes impact user experience.

  • Experience within retail, healthcare, omnichannel, consumer-facing, or digital environments.

  • Undergraduate degree in Business, Engineering, Statistics, Economics, or related field.

  • MBA, MIS, MS, or other advanced degree preferred.

  • Demonstrated ability to improve upon product management best practices, not just implement them.

  • Strong passion for innovation and identifying opportunities within the healthcare industry.

Annual Salary Range: $124,000-$150,000 plus 15% annual bonus, with a generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match

Skills Required

  • 7+ years of Product Management experience
  • Proven track record of executing and leading product management initiatives
  • Experience driving product strategy, roadmap planning, prioritization, and execution
  • Strong analytical skills using quantitative and qualitative insights
  • Ability to collaborate cross-functionally and influence decision-making
  • Excellent verbal and written communication skills
  • Ability to work independently and thrive in ambiguous environments
  • Strong stakeholder management and relationship-building capabilities
  • Passion for customer experience and user-centered product development
  • Ability to operate across engineering, design, finance, sales, operations, and marketing
  • Experience leading without direct authority and building organizational credibility
  • Entrepreneurial mindset with a strong bias toward action
  • Technical and operational acumen involving data, backend systems, and operational processes
  • Experience in retail, healthcare, omnichannel, consumer-facing, or digital environments
  • Undergraduate degree in Business, Engineering, Statistics, Economics, or a related field
  • MBA, MIS, MS, or another advanced degree
  • Ability to improve product management best practices
  • Passion for innovation and identifying healthcare industry opportunities

TAG - The Aspen Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about TAG - The Aspen Group and has not been reviewed or approved by TAG - The Aspen Group.

  • Healthcare Strength — Multiple medical plan choices with defined costs, HSA support, and accessible plan documents indicate a robust health offering. Distinctive features like GLP‑1 coverage on the HSA plan and clear SBCs add clarity for election decisions.
  • Retirement Support — A clearly outlined 401(k) program features an immediately vested employer match with explicit eligibility timing. Consistent references to the plan and enrollment resources across brand sites underscore ease of access.
  • Affordable Benefits — Dental-care discounts through the Aspen Dental network—free preventive services and reduced rates for procedures—help lower out‑of‑pocket costs. Additional perks like brand discounts and pet insurance can further stretch total value for some roles.

TAG - The Aspen Group Insights

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The Company
HQ: Chicago, IL
25,000 Employees
Year Founded: 1998

What We Do

When we helped launch Aspen Dental, we set out to break down the barriers that made it hard for patients to keep up with their dental health — affordability, transparency, and access. We knew the key to better patient care started with the provider, so we changed how the dental business worked. We built new relationships, expertise, and tools to help dentists run their businesses more effectively and better care for their patients. Fast forward, and over 25 years later, we support more than 1000 Aspen Dental locations—by doing so, we are proud to say we have changed access to dental care nationwide. But there’s more work to do. Healthier, happier smiles were just our beginning. We came together to launch TAG – The Aspen Group, officially expanding beyond dental and embracing a new vision. By bringing together Aspen Dental, Chapter, ClearChoice, WellNow, and Lovet into one family of brands, we set out to achieve one simple goal together: to bring better healthcare to more people - because we believe in a future where health and wellness is accessible for all. With that mission in mind, TAG now supports over 5,300 clinicians across more than 1,400 locations. While our vision is now broader, how we achieve it remains the same. The best care starts with the provider - and TAG exists to power them so they can meet patients where they are, no matter their specialty, and deliver better care. Because we know that at the end of the day, better healthcare is simple — empower the provider and their teams, and the rest will follow. United as one group, we’re not just breaking down barriers; today, we’re breaking through. We’re challenging the status quo. Together, we can prove healthcare can be better for both providers and patients. Together, we can bring better healthcare to more people.

Why Work With Us

TAG - The Aspen Group employs and/or supports over 25,000 healthcare professionals and team members at more than 1,400 health and wellness offices across 46 states in four distinct categories: Dental care, urgent care, medical aesthetics, and animal health. Every day we wake up to empower providers to do what they do best: focus on the patient.

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