Lutra

Senior Product Manager

Posted 3 Days Ago

Be an Early Applicant

2 Locations

In-Office or Remote

110K-160K Annually

Senior level

Artificial Intelligence • Fintech • Professional Services • Software

The Role

Own ambiguous product problems across consumer and business fintech audiences, including acquisition, activation, onboarding, account and card products, and financial insights. Identify opportunities through quantitative analysis, user research, and market research; prototype and prioritize solutions; make trade-offs independently; and guide initiatives from problem framing through shipment. The role reports to the Head of Product and works closely with designers and engineers in a small product organization.

Summary Generated by Built In

Your opportunity

Our client is a Canadian fintech operating in the payments space, handling over $1 billion in annual transactions volume across categories of spending most people and small businesses cannot avoid. The company built its position on a single high volume payments product and is now working toward becoming its customers' primary financial provider.

That ambition has opened several large, loosely scoped problem areas at once: new account and card products, consumer financial insights the team sees as underbuilt across the category, and business customer segments the company has barely touched. This role spans both consumer and business audiences, owning problems inside those areas rather than a fixed roadmap. You’ll have autonomy to prioritize your scope, and your focus may change month to month.

The product organization is deliberately small. You will be reporting directly to the Head of Product, working alongside three product designers and a team of roughly twenty engineers. A significant portion of the roadmap will be yours to shape.

Key responsibilities

Problem identification: Find the highest-leverage problems on your own, from data, user conversations, and market research, and bring the team a framed problem rather than a task list
Growth and conversion: Own measurable improvements to acquisition and activation, including onboarding conversion, which is a current priority
New product exploration: Take ambiguous bets in areas such as new account products, card products, and financial insights from open questions through to a defined, shippable direction
Consumer and business scope: Work across both audiences, moving between established consumer growth problems and a largely greenfield business segment as priorities shift
Quantitative analysis: Dig into funnel and product data page by page, isolate where users drop off, and turn what you find into concrete recommendations
Qualitative research: Talk to users directly and combine what you hear with the numbers to form a defensible point of view
Prototyping: Build prototypes yourself to pressure test ideas and give the team something concrete to react to
Prioritization and trade-offs: Make judgment calls on sequencing and scope independently, and defend them with clear rationale
Competitive and market research: Track what other fintechs are building, domestically and abroad, and translate that into opportunities for the business
Team clarity: Keep enough structure in place that the team knows what it is building and why, and keep work moving without relying on heavy process

Your know-how

5+ years in product management, or comparable experience founding and operating your own company
Experience in a startup or high growth environment where you carried real autonomy and made consequential decisions without close oversight
Strong quantitative ability and genuine comfort working in data on your own, without analytical support
A track record of pairing quantitative signal with qualitative research to reach recommendations you can defend
Fluency with AI tools and a working habit of using them in your own product practice
The ability to build prototypes and carry an idea from first framing through to a defined solution
Sound product judgment, and the ability to read trade-offs quickly and act on them
Bias for action, with a clear preference for shipping earlier over shipping perfect
Persistence when a project meets resistance, paired with the judgment to know when to stop pushing and move on

It’s a bonus if

You have founded or helped found a company, whether or not it reached scale
You have worked on consumer fintech, payments, credit, or banking products
You have owned an onboarding or activation funnel and moved the numbers
You have built products for business or small business customers
You have worked closely with product designers on small, blended teams
You follow product work as a personal interest and keep current on what is being built elsewhere

Compensation

The base pay range for this role is CA$110,000 – CA$160,000 per year.

Skills Required

5+ years of experience in product management, or comparable experience founding and operating a company
Experience in a startup or high-growth environment with significant autonomy and consequential decision-making
Strong quantitative ability and comfort independently analyzing data without analytical support
Track record of combining quantitative signals with qualitative research to develop defensible recommendations
Fluency with AI tools and regular use of them in product work
Ability to build prototypes and carry ideas from initial framing through a defined solution
Sound product judgment and ability to quickly assess and act on trade-offs
Bias for action and preference for shipping early over shipping perfectly
Persistence when projects face resistance, with judgment about when to stop and move on
Founded or helped found a company
Experience with consumer fintech, payments, credit, or banking products
Experience owning and improving an onboarding or activation funnel
Experience building products for business or small business customers
Experience working closely with product designers on small, blended teams
Personal interest in product work and awareness of current industry developments