Staff Product Manager

Reposted 5 Days Ago
Hiring Remotely in USA
Remote
165K-193K Annually
Senior level
Other
The Role
Lead product strategy and execution for care operations to build scalable, AI-enhanced workflows. Manage backlog, define requirements, run discovery and experiments, coordinate cross-functional teams, and use qualitative and quantitative insights to improve therapy access, reduce costs, and enhance clinician and family experience.
Summary Generated by Built In

Staff Product Manager
Remote, Anywhere in the US

About AnswersNow

At AnswersNow, we are trailblazing the future of autism therapy, making it more immediate, accessible, and effective for families everywhere. Our innovative virtual ABA therapy platform is thoughtfully designed by clinicians to recreate the focused, supportive environment of in-person therapy, complete with distraction-free features and interactive activities that enhance engagement and progress.

Our team operates fully remotely—meaning you’ll have the flexibility to work from home, and will never have to report on-site to provide client support. If you're ready to make a meaningful impact and join a team that's reshaping autism therapy, we’d love to hear from you!

About the Role

As a Staff Product Manager, you will own strategy and outcomes for a significant product area. You will identify the highest-impact opportunities, define the product strategy to address them, sequence a roadmap against measurable goals, and lead cross-functional teams from discovery through execution and iteration.

You’ll operate as a hands-on individual contributor, working closely with Design, Engineering, Clinical, and Operations to shape solutions, drive delivery, and connect product decisions to broader company goals.

About You

  • You are deeply curious and a strong critical thinker who asks questions, challenges assumptions, and gets to the root of a problem.

  • You are comfortable with ambiguity and incomplete information, using strong judgment to create structure, move quickly, and know when to go deeper or change course.

  • You form strong points of view and are comfortable advocating for them, while staying open to new evidence and changing your mind when warranted. You are collaborative, low ego, and communicate clearly through complexity and disagreement.

Required Qualifications

  • 7+ years of product management experience, including ownership of complex product areas or high-impact initiatives.

  • A track record of defining product strategy, sequencing a roadmap, and driving measurable outcomes.

  • Strong product judgment and systems thinking, with the ability to make good decisions in ambiguous, complex environments.

  • Comfort working closely with Engineering and Design teams that use AI-enabled tools and modern development practices to prototype, iterate, and ship quickly.

  • Active use of AI tools in your own product management workflow to improve the speed and quality of your work.

Preferred Qualifications

  • Successfully shipped and driven outcomes through AI-enabled products, including workflow automation or LLM-powered capabilities.

  • Experience building products that span both customer-facing and internal operational workflows.

  • Have working knowledge of healthcare, insurance, ABA therapy, or another regulated service environment.

What You’ll Do

Drive Product Strategy and Outcomes

  • Own a significant product problem space, driving solutions that deliver measurable customer and business outcomes.

  • Develop a deep understanding of customer needs, workflows, data, and business context.

  • Align cross-functional partners and senior leaders around strategy, priorities, success metrics, and key tradeoffs.

  • Continuously assess whether the strategy is working and adjust direction based on results, customer insight, and changing business needs.

Build and Sequence the Roadmap

  • Develop and refine a roadmap designed to achieve outcomes rather than deliver a predetermined set of features.

  • Sequence work based on impact, learning, dependencies, and technical foundation to deliver near-term value in service of the longer-term strategy.

  • Partner with Engineering and Design on solution approaches, technical tradeoffs, and build-versus-buy decisions.

Lead Execution

  • Lead cross-functional teams through discovery, prioritization, development, launch, and iteration, creating clarity around goals, decisions, dependencies, and tradeoffs.

  • Stay close to execution, including requirements, scope, prioritization, and product quality, while identifying risks early and keeping important work moving.

  • Measure results and determine when to iterate, scale, change direction, or stop.

Use Data and Customer Insight

  • Establish the metrics and instrumentation needed to understand performance, diagnose problems, and measure impact.

  • Combine product analytics, operational data, research, feedback, and frontline observation to guide decisions and form testable hypotheses.

  • Build deep expertise in the needs of the families, clinicians, and operational teams we serve and use that understanding to shape product direction.

What We Offer

  • $186,000 - $207,500 annual salary + equity

  • Flexible PTO with an remote-friendly team culture

More About AnswersNow

At AnswersNow, we believe that innovation should be inclusive. We welcome team members from all backgrounds, experiences, and identities. Our fully-remote team operates with trust, autonomy, and respect. Learn more about us at getanswersnow.com.

E-Verify & Right to Work
AnswersNow participates in E-Verify and electronically verifies the work authorization of all new hires upon employment. E-Verify is only used after a job offer has been accepted; it is not used to pre-screen applicants.
For more information, view the E-Verify Participation and Right to Work posters in English and Spanish.

Skills Required

  • 5+ years experience in product management or a closely related role
  • Experience with user-facing products
  • Experience in a fast-moving environment
  • Strong process and systems thinking
  • Comfort working in complex operations environments with many edge cases
  • Excellent cross-functional communication skills and stakeholder management
  • Ability to dive into operational data and use metrics to drive decisions
  • Passionate about leveraging technology to improve lives and healthcare delivery
  • Experience building engaging and delightful consumer-facing products
  • Grounded in data and consumer insights with product discovery experience
  • Comfortable with ambiguity, self-starter, able to work independently
  • Familiarity with AI-powered automation or LLM-based workflows
  • Familiarity with iterations and experimentation
  • Experience in healthcare operations, ABA therapy, insurance workflows, or regulated services
  • Exposure to workflow automation, intake tools, or internal tools design
  • Not afraid to fail (growth mindset / experimentation)
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The Company
HQ: Richmond, VA
117 Employees
Year Founded: 2017

What We Do

Personalized, evidence-based autism therapy—accessible everywhere. We’re eliminating barriers to ABA therapy by connecting children to Master’s and PhD-level therapists through our easy-to-use virtual platform.

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