Senior Product Manager

At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries.

Finastra has signed an agreement to sell its Universal Banking business to Pollen Street Capital, with completion expected end 2026 / early 2027, subject to consultation and customary closing conditions. Upon completion, this role is expected to transition to the standalone Universal Banking business, creating opportunities to support its future growth and success.

What will you contribute?

As Finastra continues to execute on its strategy of restructuring core banking into composable domain services, you will own - as Senior Product Manager, Universal Banking - the evolution of key core banking modules. You will be working closely with the wider product organisation, engineering, implementation, and customer-facing teams to deliver scalable, high-value product capabilities.

This role bridges product strategy, execution, and customer outcomes, requiring deep collaboration across Payments, Lending, digital channels, and integration ecosystems. You will play a critical role in executing the product direction, ensuring readiness across the product lifecycle - from requirement intake through delivery and adoption.

Key responsibilities & deliverables

1. Product Ownership & Strategy:

• Define and drive the roadmap execution to bring together disparate composable banking services aligned with business priorities and customer needs.

• Translate strategic objectives into clear product initiatives and deliverables.

• Partner with leadership to prioritise investments based on value, risk, and market demand.

2. Requirements & Product Development:

• Lead end-to-end requirement analysis, translating both business and technical needs into high-quality functional and technical specifications.

• Collaborate with engineering team squads to deliver scalable features.

• Perform product impact analysis across modules, integrations, and dependent systems.

• Decompose complex requirements that impact multiple composable services into actionable user stories with clear acceptance criteria.

3. Stakeholder & Customer Engagement:

• Act as a key liaison across product, engineering, implementation teams, and customers.

• Engage with product owners, functional consultants, and client stakeholders across multiple domains to validate requirements and refine solutions.

• Gather, analyse, and reconcile inputs from multiple sources to drive aligned decisions.

• Conduct product demos and walkthroughs for internal and external stakeholders.

4. Product Quality & Delivery Excellence:

• Own business acceptance testing and validation of delivered features to ensure alignment with requirements.

• Distinguish between defects and enhancements and ensure proper prioritisation.

• Drive delivery accountability by working closely with cross-functional teams during release cycles.

5. Integration & Ecosystem Alignment:

• Collaborate with adjacent product domains such as:

  • Payments systems

  • Lending interactions

  • Digital banking channels

  • ATM/Switch integrations

• Ensure seamless interoperability across APIs, services, and partner systems.

6. Documentation & Knowledge Enablement:

• Partner with technical writers to produce clear, comprehensive product documentation.

• Ensure documentation supports both internal teams and client implementations.

• Enable consistent product knowledge across teams.

7. Adoption, Training & Enablement:

• Identify training needs across internal teams and customers.

• Design and deliver product training programmes and feature enablement sessions.

• Act as a subject matter expert for product functionality and usage.

8. Leadership & Mentorship:

• Provide guidance and mentorship to junior product analysts and team members.

• Review and improve the quality of requirements created by others.

• Foster best practices in business analysis and product management.

9. Process & Continuous Improvement:

• Identify and drive improvements in product management and delivery processes.

• Enhance intake-to-delivery workflows, improving speed, quality, and predictability.

• Contribute to product operations maturity (governance, prioritisation, tracking).

Required Experience & Skills

1.Domain Expertise:

• Proven experience in core banking, business analysis, or product management.

• Strong understanding of:

  • Core banking systems (CASA, lending, deposits)

  • Payments ecosystems (clearing, real-time, cards)

  • Digital and channel integrations

  • ATM/Switch/Gateway integrations

2. Technical & Analytical Skills:

• Solid understanding of:

  • REST APIs and service-based architectures

  • Microservices fundamentals

  • SQL and data analysis basics

• Strong analytical and problem-solving abilities with experience handling complex, multi-system scenarios.

3. ​Product & Delivery Skills:

• Hands-on experience with:

  • Agile/Scrum methodologies

  • SDLC processes and release management

  • Requirement lifecycle management (intake → refinement → delivery → validation)

• Ability to handle multiple parallel initiatives in a fast-paced environment.

4. Stakeholder Management:

• Excellent communication and interpersonal skills with the ability to work across technical and business teams.

• Proven ability to influence without authority and drive alignment across diverse stakeholders.

5. Leadership & Collaboration:

• Experience mentoring junior team members and driving quality outcomes.

• Strong collaboration skills across engineering, consulting, and customer teams.

6. Education & Certifications:

• Bachelor’s degree in Business, Finance, Computer Science, or related field.

• MBA or equivalent advanced degree is a plus

• Product management certifications (e.g., Pragmatic, Scrum Product Owner) are highly desirable.

7. Preferred Attributes (Differentiators):

• Experience in product-led organisations or platform-based banking systems.

• Exposure to cloud-native core banking architectures.

• Strong understanding of regulatory and compliance considerations in banking.

• Track record of driving customer-centric enhancements and adoption outcomes.

We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we stand for:

Flexibility: Enjoy unlimited vacation, subject to local regulations and business priorities. Benefit from hybrid working arrangements and inclusive policies such as paid time off for voting, bereavement, and sick leave.

Well‑being: Access confidential one‑to‑one support through our Employee Assistance Program, connect with our network of Wellbeing Champions and Gather Groups, and take part in monthly events and initiatives designed to help you thrive—inside and outside of work.

Health & Financial Security: Medical, life and disability insurance, retirement plans, lifestyle, and other benefits.*

Sustainability: Paid time off for volunteering and donation‑matching opportunities to support causes that matter to you.

Inclusion: Get involved in our inclusion communities, such as Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, and Women@Finastra—open to everyone who wants to participate and contribute.

Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.

Recognition: Take part in our global recognition program, Finastra Celebrates, and share your voice through regular employee surveys that help shape our culture and ways of working.

*Specific benefits may vary by location.

At Finastra, each individual is unique—bringing their own ideas, perspectives, cultural backgrounds, and experiences. We learn from one another, value what makes us different, and create an environment where everyone feels included, supported, and able to be their authentic selves.

Be unique. Be exceptional. Help us make a difference at Finastra.