The Role
Own a product area end-to-end at a healthcare AI startup: define requirements, prioritize, partner with engineering and deployment, build scalable abstractions, ship to customers, and iterate to drive outcomes and reuse across customers.
Summary Generated by Built In
About Charta Health
About the Opportunity
What you'll do
What we're looking for
You'd be a great fit if you
What we offer
Our Commitment to Diversity
In an industry where the focus should rightly be on delivering quality care to patients, healthcare providers remain burdened by the complexities of non-clinical operations. Charta is changing that.
We're building the operating system for modern healthcare organizations. Our AI platform streamlines critical workflows across revenue cycle, clinical operations, and administrative functions, helping providers and payers operate more efficiently and deliver better patient care. Backed by Bain Capital Ventures, Charta is on a mission to make every healthcare dollar accountable and every chart accurate, reimagining healthcare infrastructure from the ground up.
We're looking for a Senior Product Manager to own a product area end to end, shape where it goes next, and drive it forward. This is an execution-focused role for a senior PM who wants to own both the direction and the day-to-day work of shipping it.
You'll work closely with software engineers, deployment strategists, sales, and customers. You'll be the PM on the ground, setting direction for your area and then making it real: defining requirements, prioritizing ruthlessly, and partnering with deployment so that what we build for one customer becomes leverage for the next.
This role lives or dies on judgment: knowing which problems to solve once and scale, and which to skip. It takes someone who gets ahead of where the product is heading, owns the area, and cares enough to get the details right. That person is you.
We have a product motion that's working. The next phase is scale, and that's where this role lives: building the abstractions and systems that take our product from a handful of customers to hundreds, then thousands.
- Own a product area from requirements through launch and iteration
- Deeply understand the market: what customers need today and where it's heading next
- Build the map to get us there, and drive the team toward it
- Build the right abstractions so the product scales cleanly to hundreds and eventually thousands of customers, instead of bespoke work piling up
- Partner daily with engineering and deployment strategists to turn each customer build into durable, reusable product
- Turn customer needs into clear, prioritized specs
- Define and maintain the standards that keep engineering, deployment, and leadership aligned
- Make sharp prioritization calls and keep the team focused on the right things
What we're looking for
- 3–8 years in product management, or a closely related customer-facing technical role
- A track record of shipping — owning a product area and driving it to outcomes, not just strategy decks
- Proven ability to translate customer complexity into modular, reusable solutions
- Strong technical fluency to collaborate deeply with engineers on real system tradeoffs
- Clear communication and the judgment to prioritize well under ambiguity
- Bias for action and ownership; thrives in ambiguity and drives clarity through structured thinking
You'd be a great fit if you
- Do the work. You're energized by the day-to-day craft of product, not just the vision.
- Turn ambiguity into clarity. You translate customer signals into clear direction and prioritize what matters.
- Build systems. You think in systems and abstractions, not one-offs, and design for leverage that scales across customers and teams.
- Partner well. You navigate technical and strategic discussions across engineering, deployment, and GTM with confidence.
- Competitive salary and comprehensive benefits package, including health, dental, vision, and life insurance, and more
- Team dinners and snacks in the office to keep you at your best
- Growth opportunities in a fast-paced, innovative tech startup
- Ongoing professional development and access to cutting-edge AI and healthcare tools
- Wellness & learning stipends so you can invest in both your health and personal growth
- Lively in-person (required 5 days per week) work culture at our headquarters in downtown San Francisco or in our NYC office
- $200,000 - $250,000 depending on experience + equity + benefits
- Annual performance based bonus up to 30%
At Charta, we believe great products begin with great people. You'll be trusted with real ownership and given the autonomy and tools to succeed. If you're excited about healthcare, software, and making complex systems work for people, we'd love to meet you.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Skills Required
- 3-8 years in product management or a closely related customer-facing technical role
- Proven track record of shipping and owning a product area to measurable outcomes
- Proven ability to translate customer complexity into modular, reusable solutions
- Strong technical fluency to collaborate deeply with engineers on system tradeoffs
- Clear communication and strong judgment to prioritize under ambiguity
- Bias for action, ownership, and structured thinking; thrives in ambiguous environments
- Experience building abstractions and systems to scale product across many customers
- Willingness to work in-person 5 days per week at headquarters in San Francisco or New York City
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The Company
What We Do
Our innovative AI chart review company leverages cutting-edge technology to revolutionize healthcare by seamlessly integrating advanced AI with physician and industry expertise. We specialize in accurately identifying hidden revenue opportunities, conducting thorough automated audits to ensure regulatory compliance, and delivering valuable clinical insights that improve patient care and outcomes. Our team of medical doctors, certified coders, and compliance experts bring their specialized knowledge and experience to enhance the accuracy and effectiveness of our AI-driven approach. By significantly reducing labor costs, our solution empowers your organization to reallocate resources towards more meaningful projects and initiatives that have long needed attention. This enhances operational efficiency and fosters a culture of continuous improvement and quality care.
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