Senior Product Manager - WIM Operations Account Opening and Maintenance Product

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Charlotte, NC, USA
Hybrid
Senior level
Fintech • Financial Services
Wells Fargo: Tech-powered. Innovation-led. We're transforming financial services.
The Role
Leads account opening, maintenance, and money movement product corrective actions and issue management. Tracks risks, impacts, controls, deadlines, evidence, and client remediation efforts. Partners with technology, operations, product delivery, and control teams to close issues, assess release impacts, coordinate demonstrations, and maintain role-based access certifications. Presents status updates, escalates risks, and influences stakeholders across organizational levels while supporting a risk-focused financial services environment.
Summary Generated by Built In
About this role:
Wells Fargo is seeking a Senior Product Manager as part of the Account Opening and Maintenance (AOM) and Money Movement (MM) Product Group within Wealth and Investment Management (WIM). The primary goals of this Product team are to deliver innovative account opening and maintenance and money movement solutions that best serve our clients, financial advisors, and home office team members. The Senior Product Manager will manage Veritas issues and corrective actions for the AOM and MM product.
In this role, you will:
  • Lead and manage AOM and MM Veritas Issues and Corrective Actions.
  • Identify and escalate issues and risks including items that are off track or at risk of missing deadlines.
  • Shared oversight with Corrective Action owners and Business Control Managers to ensure to ensure Issues and CAs meet due dates.
  • Manage and track all impacts and ensure new controls are created or modified where necessary
  • Track all necessary deadlines
  • Partner with Product Delivery, Technology and Operations to collect evidence required to close out Issues and CAs.
  • Collect status/details of each CA and present key information during bi-weekly meetings Manage and coordinate various efforts such as client remediations.
  • Lead effort to identify release impacts to controls across RAUs.
  • Organize demos, list of controls and functionality to be assessed coordinating with Operations, Product Delivery and control partners.
  • Maintain Role-Based Access Controls for the AOM and MM product by partnering with managers to certify entitlements for product roles several times throughout the year.
Required Qualifications:
  • 4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
  • Risk and control expertise
  • 5+ years of financial services experience
  • 3+ years of brokerage industry experience
  • Ability to execute in a fast paced, high demand environment while balancing multiple priorities
  • Excellent verbal, written, and interpersonal communication skills
  • Ability to present complex material in a digestible, consumable manner to all levels and audiences
  • Strong analytical, problem solving, and organizational skills
Job Expectations:
  • Ability to develop partnerships and collaborate effectively with other business and technology areas
  • Ability to exercise independent judgement to identify and resolve problems with a focus on actionable outcomes.
  • Highly organized and detail-oriented, with the proven ability to manage multiple processes and tasks simultaneously and prioritize effectively.
  • Ability to work effectively and lead in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
  • Ability to take initiative and respond pro-actively to issues and escalations
  • Ability to influence, partner, and negotiate with senior business leaders to gain commitment to accomplish business goals
  • Ability to work a hybrid schedule, three (3) days in office and two (2) days remote; location: 1525 W. W T Harris Blvd, Charlotte, NC
  • This position is not eligible for Visa sponsorship
Posting End Date:
11 Sep 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
#BI-Hybrid

Skills Required

  • 4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent experience, training, military experience, or education
  • Risk and control expertise
  • 5+ years of financial services experience
  • 3+ years of brokerage industry experience
  • Ability to execute in a fast-paced, high-demand environment while balancing multiple priorities
  • Excellent verbal, written, and interpersonal communication skills
  • Ability to present complex material in a digestible manner to all levels and audiences
  • Strong analytical, problem-solving, and organizational skills
  • Ability to develop partnerships and collaborate effectively with business and technology areas
  • Ability to exercise independent judgment to identify and resolve problems with actionable outcomes
  • Ability to manage multiple processes and tasks simultaneously and prioritize effectively
  • Ability to lead in a team environment across organizational levels
  • Ability to take initiative and respond proactively to issues and escalations
  • Ability to influence, partner, and negotiate with senior business leaders
  • Ability to work a hybrid schedule with three days in office and two days remote

Wells Fargo Compensation & Benefits Highlights

  • Healthcare Strength — Health coverage beginning on day one for eligible employees, with medical, dental, vision, mental-health, and prescription benefits, is prominently described. This breadth and immediacy support a strong overall benefits foundation.
  • Retirement Support — A dollar-for-dollar 401(k) match on employee contributions up to 6% for eligible employees is emphasized as a core advantage. This reliable employer contribution meaningfully enhances total compensation.
  • Parental & Family Support — Paid parental leave of up to 16 weeks for primary caregivers, plus fertility, adoption, and surrogacy reimbursement, stands out. These programs indicate substantial support for family-building and caregiving needs.

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