SpyCloud is on a mission to make the internet a safer place by disrupting the criminal underground. SpyCloud’s solutions thwart cyberattacks and protect more than 4 billion accounts worldwide. Cybersecurity is an exciting, evolving space, and being at the forefront of the fight to disrupt cybercrime makes SpyCloud a special place to work. If you’re driven to align your career with a fantastic mission, look no further!
As a Senior Product Manager, you will play a key role in shaping our cybersecurity product offerings for enterprise and investigative use cases. You will guide the strategy, development, and delivery of solutions that empower organizations to tackle complex cybersecurity challenges effectively. This role requires a balance of strategic vision, executional excellence, and a deep understanding of customer needs within the cybersecurity landscape.
You will lead cross-functional teams in bringing new products and features to market, enhancing existing offerings, and ensuring alignment with organizational goals. Success in this role will require collaborating across engineering, marketing, sales, and design teams to deliver solutions that meet both business and customer needs. You will also advocate for intuitive user experiences where appropriate, ensuring products are accessible and impactful.
This position demands a blend of technical understanding, business acumen, and customer empathy. You thrive in a dynamic environment, are comfortable managing competing priorities, and excel at delivering high-quality features on schedule. Above all, you are passionate about solving problems for customers and helping them succeed in the ever-evolving field of cybersecurity.
What You'll Do:
- Define the vision, strategy, and roadmap for SpyClouds Enterprise and Investigations cybersecurity products, ensuring alignment with market demands, customer needs, and company objectives.
- Drive the end-to-end delivery of new features and enhancements, working closely with engineering teams to ensure timely and high-quality execution.
- Collaborate with customers, stakeholders, and internal teams to gather, document, and prioritize product requirements. Create clear and actionable user stories with detailed acceptance criteria to guide development.
- Engage directly with customers and prospects to understand their workflows, pain points, and desired outcomes. Use these insights to inform product development and ensure solutions address real-world challenges.
- Work with UI/UX design teams to ensure product interfaces are intuitive and user-friendly, especially for enterprise and investigative use cases. Balance user experience considerations with technical and business constraints.
- Monitor industry trends, emerging technologies, and competitive offerings. Use this knowledge to identify opportunities for innovation and differentiation.
- Oversee the full lifecycle of the products and features, from ideation/discovery, prototyping to launch, iteration, and sunsetting. Maintain focus on delivering value at every stage.
- Collaborate with product marketing to define positioning, messaging, and materials for product launches. Support sales teams with training, collateral, and customer presentations.
- Define success metrics for product launches and enhancements. Regularly analyze performance data and customer feedback to identify opportunities for improvement.
Requirements:
- 5+ years of product management or development experience, with at least 2 years in a senior-level role.
- Experience with portal/console product development ideally in cybersecurity, or enterprise software
- Understanding of various data sources available in the cybersecurity market and the ability to map their applicability to market-driven use cases.
- Demonstrated ability to leverage qualitative and quantitative data to prioritize and drive decision-making.
- Experience with agile scrum development and lean startup principles.
- Curious and comfortable engaging in professional conversations with target buyers and users.
- Excellent verbal and written communication abilities, capable of engaging with both technical and non-technical stakeholders.
- MBA preferred.
- Comfortable using collaboration and CRM tools such as Slack, JIRA, and Salesforce.
- Willingness to travel domestically and internationally up to 25%.
Benefits + Perks:
At SpyCloud, we are committed to working alongside individuals who are equally passionate about preventing cybercrime, regardless of their department or role. Guided by our core values in all business decisions, we prioritize unity in our mission and ensure all SpyCloud employees have the support and benefits they need to stay focused on our goals. In addition to our engaging workspace in South Austin, flexible and remote-friendly work options, and competitive salary package, we offer our employees a comprehensive benefits package that includes:
- 401(k)
- Health, Vision, and Dental Insurance
- Generous PTO Plan
- In-office meals provided
About SpyCloud:
SpyCloud is on a mission to disrupt the cycle of cybercrime. As the leader in Cybercrime Analytics, our solutions thwart cyberattacks that originate from the use of stolen data, including account takeover, ransomware, and online fraud. More than 550 customers and partners trust SpyCloud to protect users' identities, prevent targeted attacks, and unmask adversaries attempting to harm businesses and their customers.
To learn more and see insights on your company’s exposed data, visit SpyCloud.
Our Mission:
Our mission is to make the internet a safer place by disrupting the criminal underground. Together with our customers and partners, we aim to end criminals’ ability to profit from stolen information.
Who We Are:
SpyCloud is a place for innovative, collaborative, and problem-solvers to thrive. Individually, we’re amazing, but together, we’re unstoppable. We celebrate diversity and various perspectives and aim to create an inclusive and supportive environment for all. We are proud to be an Equal Employment Opportunity and Affirmative Action employer of choice. All aspects of employment decisions will be based on merit, performance, and business needs. We do not discriminate on the basis of any status protected under federal, state, or local law. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Women, minorities, individuals with disabilities, and protected veterans are encouraged to apply. SpyCloud complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
SpyCloud expressly prohibits any form of workplace harassment. Improper interference with the ability of SpyCloud's employees to perform their job duties may result in discipline up to and including discharge. SpyCloud shares the right to work and participates in the E-Verify program in all locations.
If you need assistance or accommodation due to a disability, you may contact us.
Our Culture:
Our culture is something really special. We’re all driven to disrupt the cybercriminal economy as we keep customer accounts safe from compromise. We support a truly worthy and serious mission, but we have fun doing it together. If you are driven, inventive, and collaborative, you’ll fit right in.
SpyCloud’s Recruitment Policy:
We will never ask an applicant for sensitive or personal financial information during the recruitment process. We advise all applicants seeking employment with SpyCloud to review available information on recruitment fraud. Anyone who suspects that they have been contacted by someone falsely representing SpyCloud should email [email protected].
Compensation Transparency Policy:
At SpyCloud, we believe in transparency and fairness in compensation. We strive to ensure that all employees are fairly compensated for their contributions, and we openly discuss our compensation philosophy and structure. We are committed to providing competitive salaries and benefits packages to attract and retain top talent, and we encourage open dialogue and feedback regarding compensation matters.
SpyCloud is not sponsoring visas at this time.
Learn more and apply: SpyCloud Careers
What We Do
SpyCloud is the leader in account takeover (ATO) prevention, protecting billions of consumer and employee accounts either directly or through product integrations. Our award-winning solutions proactively defeat fraud attempts and disrupt the criminals' ability to profit from stolen information.
Why Work With Us
SpyCloud is on a serious and worthy mission: to disrupt the cybercriminal economy as we keep customer accounts safe from compromise. Our diverse team is made up of smart, proactive, collaborative people with different backgrounds and experiences. We bring our strengths together to support and inspire one another to do our best work.
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