The Role
About Us
There’s something special about working for a company like Macquarie Telecom. We’re not the biggest in the industry, where you’re just a number. We’re not tiny enough that you’ve never heard of us. We’re in that sweet spot where we’re strong enough to punch above our weight. And we definitely do! Because of this, you have the opportunity to make a difference.
The Senior Product Manager plays a strategic leadership role in driving the growth and evolution of Macquarie Telecom’s telecommunications product capabilities. Operating in a fast-paced and dynamic environment, this role is critical to delivering innovative, high-value solutions that address customer needs and create competitive differentiation.
You will be accountable for product and innovation produced by a cross-functional team of engineering architects and collaborates closely with stakeholders across technology, delivery, commercial, and sales. The role demands agility, strategic foresight, and strong execution to respond rapidly to market shifts and emerging opportunities.
You will drive development and execution of product roadmaps, including ideation, business casing, introduction, and lifecycle management. Success in this role requires a focus on commercial outcomes, a passion for continuous improvement, and the ability to translate complex challenges into scalable, revenue-generating solutions.
This role has responsibility across a number of critical product portfolios, including Network Security and Security Service Edge, SD-WAN, Telco Access (e.g., fibre, Ethernet, NBN), Unified Communications and Telephony, Managed LAN and WiFi, and Managed Services. The Senior Product Manager will drive the strategic direction, capability development, and performance of these portfolios to ensure they continue to meet evolving customer demands and support Macquarie Telecom’s growth ambitions.
What you'll be doing
- Define product vision and contribute to broader product strategy aligned with market needs and technology trends.
- Use competitive intelligence and customer insight to influence roadmap direction.
- Lead cross-functional collaboration with engineering architects and commercial stakeholders to define, design and deliver product capabilities that solve customer problems and scale with business growth.
- Manage the end-to-end lifecycle of assigned product sets. Review performance metrics, drive enhancements, and manage transitions (e.g., sunset, upgrade, scale).
- Own relationships with key vendors and partners to ensure delivery of commercial and technical outcomes.
- Drive innovation and secure commercial advantage through effective engagement.
- Provide subject matter expertise to sales, solutions architects and bid teams for custom opportunities.
- Support development of non-standard pricing and product packages.
Your ideal skills and experience
- A minimum of 7 years experience in product management, telecommunications technologies in any technical role.
- A minimum of 5 years taking products to market – defining, business casing, designing, and executing on a product vision.
- Expert product ideation and conceptualisation skills
- Business telecommunications connectivity solutions and Integrated solutions for B2B environments.
- Integrated calling solutions and Call Centre operations
- Network: internet, connectivity, load balancing, observability, DNS and High availability: multi-path connectivity
- Security: firewall, cloud security, content filtering, and SASE.
You must have experience and knowledge of two or more of the following product portfolios within the telecommunications sector:
Why Us?
- We are one of the Top 10 AFR Best Places to Work 2024: Join a workplace that’s recognised as one of Australia’s best.
- Gallup Exceptional Workplace Award Winner: Be part of a team that’s celebrated globally for its outstanding culture.
- Industry Leader: We have the highest Net Promoter Score on the ASX and were crowned for the world’s best customer experience at the World Communications Awards.
- Make a Real Impact: Your ideas and actions will directly shape our products and influence the market.
- Invested in Your Growth: Accelerate your career with our comprehensive learning and development programs, including Gallup strengths-based training and clear career progression opportunities.
- Collaborative and Empowering Culture: Work with a driven team that values your decisions and encourages you to take bold actions.
If this sounds like you, apply now, we'd love to hear from you!
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The Company
What We Do
Macquarie Technology Group (ASX:MAQ) is Australia’s data centre, cloud, cyber security and telecom company for mid-large business and government customers. It’s our obsession with customer service that makes us so different. Today we have the best NPS (Net Promoter Score) in Australia
