Senior Product Manager - Technical

Posted Yesterday
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Hiring Remotely in Dublin, IRL
Remote or Hybrid
Senior level
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
We are a global technology company in the payments industry.
The Role
Owns the roadmap and backlog for Mastercard’s Java-based Decision Management Platform, supporting fraud prevention and identity validation. Responsibilities include gathering and documenting technical requirements, prioritizing features, coordinating engineering teams, facilitating agile ceremonies and demos, managing releases, addressing vulnerabilities and compliance requirements, and incorporating stakeholder feedback. The role bridges business and engineering needs across multiple applications and development teams.
Summary Generated by Built In
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Product Manager - Technical
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Decision Management Platform
Be part of the Operations & Technology Fraud Products team developing new capabilities for Mastercard's Decision Management Platform, which serves as the core for multiple business solutions to combat fraud and validate cardholder identity. Our patented Java-based platform processes billions of transactions per month in tens of milliseconds using a multi-tiered, message-oriented approach for high performance and availability.
• Are you interested in helping to build solutions that help recognize and prevent payment fraud?• Have you ever worked on a highly scalable Decision Management platform?• Do you consider yourself to be capable of bridging the gap between technology and business?
We are seeking a Talented and motivated Senior Product Manager - Technical to join our engineering team. In this role, you will work with our cross-functional engineering teams, playing a critical role in creating new functionality within our platform.
Role• Define the product roadmap aligning with its vision, scope, and business objectives • Handle intake process for customer requests for multiple applications of the product• Collaborate closely with engineering teams and product managers to assess feasibility of requests, align dependencies and technical implications to existing functionality• Gather and analyze requirements and elaborate into epics, features and user stories with clear acceptance criteria• Facilitate scoping sessions and lead review sessions of technical requirements/features• Document requirements clearly with rules, workflow diagrams or state transition tables to aid understanding• Prioritize features based on urgency and business value across multiple development teams of the product working closely with other product managers• Guide and mentor product managers for all applications under this product• Reviews product demo with the development team against acceptance criteria for the feature set • Continuously monitors feature development at the feature and epic levels• Facilitate demos and handovers to stakeholders• Regularly meet with stakeholders to understand their needs and create backlog accordingly• Facilitate post-launch reviews, net promoter score surveys and incorporate feedback into backlog• Prepare evidence for audits and claims as part of regulatory compliance and own product risk assessments• Ensure vulnerabilities and mandatory technical imperatives for the product are handled timely• Handle scrum master role of the team ensuring the team is on track per iteration and PI• Plan and schedule the change requests for deployments ensuring the gating criteria are met to go to production
All About You/Experience• Successfully launched complex projects as product owner working closely with engineering teams from ideation to production• Extensive experience as product owner or business analyst managing feature backlog and roadmap• Excellent written and verbal communication skills • Strong analytical and problem-solving skills to simplify complex requirements with detailed and clear documentation (functional/non-functional requirements and API specifications)• Experience with agile development methodologies, SAFE Agile methodology a plus• Strong attention to detail, self-motivated, operates with a sense of urgency• Experience with estimating work deliverables and managing project status is a plus• Familiarity with software development lifecycle (SDLC), application deployment processes, and production support activities.• Understanding of system integrations, web services, and data flow between applications.• Flexible work hours to accommodate teams in different time zone across the globe
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
  • Abide by Mastercard's security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Skills Required

  • Successfully launched complex projects as a product owner in collaboration with engineering teams from ideation through production.
  • Extensive experience as a product owner or business analyst managing feature backlogs and product roadmaps.
  • Excellent written and verbal communication skills.
  • Strong analytical and problem-solving skills, including simplifying complex requirements and producing detailed functional and non-functional documentation and API specifications.
  • Experience with agile development methodologies.
  • Strong attention to detail, self-motivation, and ability to operate with urgency.
  • Experience with SAFe Agile methodology.
  • Experience estimating work deliverables and managing project status.
  • Familiarity with software development lifecycle, application deployment processes, and production support activities.
  • Understanding of system integrations, web services, and data flows between applications.
  • Ability to work flexible hours supporting teams across global time zones.

What the Team is Saying

Jenny
Mastercard

Mastercard Compensation & Benefits Highlights

  • Retirement Support — Retirement plans are highlighted as especially strong, featuring a notably generous company match and added financial-planning resources. Feedback suggests this component stands out as a key strength of the overall package.
  • Parental & Family Support — Parental and family benefits are consistently portrayed as robust, including extended new-parent leave and assistance for fertility, adoption, and surrogacy. Feedback suggests these programs are a signature part of the offering.
  • Leave & Time Off Breadth — Paid time off is described as substantial, with multiple leave types and generous vacation and personal days noted in U.S. materials. Feedback suggests time off is frequently praised as a differentiator.

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The Company
HQ: Purchase, NY
38,800 Employees
Year Founded: 1966

What We Do

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re building a resilient economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Why Work With Us

We live the Mastercard Way: creating value in the communities we touch, growing together through the opportunities we see, and moving fast to innovate and scale. Our collaborative culture and our passionate people are the key to what we do, driving meaningful change as one team and connecting everyone to priceless possibilities.

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Employees engage in a combination of remote and on-site work.

In our ongoing workplace evolution, we’ve introduced hybrid work, Work-From-Elsewhere Weeks and Meeting-Free Days.

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