Senior Product Manager, Technical Programs - Core Infra for Issuing

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.

You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.

We are looking for a highly technical and execution-oriented talent to lead the global expansion of our Issuing Product. You will be the "glue" between our external partners (networks, banks, and vendors) and our internal Solution Engineering (SE) and Product teams. From setting up BIN rotations to launching digital wallets in new markets like Brazil and Japan, you will own the technical success of our regional growth and whitelabel platform deployments.

1. Regional Expansion & Strategic Launches

• End-to-End Technical Setup: Own the technical workstreams for launching the Issuing Product in new markets (MX, BR, LT, US/CA, UAE, JP).

• Partner Orchestration: Serve as the primary technical point of contact for external partners including:

  • Card Networks: Visa/Mastercard (PIN Debit, 3DS setups, Variable IC).

  • Digital Giants: Apple Pay and Google Pay for wallet enablement.

  • Vendors: Idemia for physical card manufacturing and personalization.

  • Banking: Local bank partners and secondary BIN sponsors.

2. Whitelabel Platform Deployment

• Customer Enablement: Partner with Solution Engineering (SE) to deploy whitelabel platform programs to market.

• Program Management: Lead the technical journey for platform customers, from initial inquiry to market launch.

• Digital & Physical Lifecycle: Coordinate with SE and vendors (Idemia/Apple/Google) to activate whitelabel designs and navigate complex approval processes.

3. Infrastructure & BIN Management

• BIN Lifecycle: Lead BIN management initiatives including rotation setups, procurement, and onboarding of secondary BIN sponsors.

• Technical POC: Act as the first-line technical responder for complex product inquiries and infrastructure implementation.

• Currency & Billing: Manage new direct billing currency rollouts and auxiliary infrastructure expansions.

4. Compliance & Partner Reporting

• Regulatory Reporting: Maintain responsibility for partner-specific reporting and compliance (e.g., Visa GOC, MC Quarterly, Apple, CFSB, PTC).

• Reporting Innovation: Lead and support AI-driven reporting initiatives to automate and supplement manual vendor reporting.

• Technical Expertise: Deep understanding of the card issuing lifecycle (BINs, 3DS, IC setups, clearing/settlement).

• Fintech Background: Previous experience working with card schemes (Visa/Mastercard) and digital wallet providers.

• Project Leadership: Proven ability to manage complex, multi-stakeholder launches across different time zones and regulatory environments.

• Operational Rigor: Strong handle on compliance reporting and the ability to interface with bank sponsors (CFSB, PTC, etc.).

• Collaborative Mindset: Experience partnering with Solution Engineering and Sales teams to bridge the gap between "sold" and "live."

• Speed to Market: Reducing the lead time for regional launches and customer enablements.

• Compliance Accuracy: Zero-defect reporting for quarterly scheme and bank audits.

• Partner Satisfaction: High marks from critical vendors and network partners on technical preparedness.

To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.