WHO WE ARE:
Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders.
WHO YOU ARE:
As Senior Product Manager for Customer Identity & Access Management (CIAM), you will own the roadmap for how carriers, distributors, partners, and policyholders securely access Zinnia’s platform. You will lead the identity product area end to end — authentication, authorization, and the full user lifecycle — balancing strong security and regulatory compliance with a frictionless experience across Zinnia’s products. You will partner closely with Engineering and Security, and work across Zinnia’s Product Organization to keep the identity experience aligned with company strategy while delivering measurable value.
WHAT YOU’LL DO:
- Own the CIAM product roadmap and strategy spanning consumer (policyholder), partner (distributor/agent), and workforce identity across Zinnia’s platform.
- Lead the product direction for core identity capabilities — authentication (SSO, MFA, passwordless, adaptive/risk-based), authorization (RBAC/ABAC, fine-grained and delegated access), and the full user lifecycle (registration, provisioning/SCIM, recovery, deprovisioning).
- Set standards and technical direction around modern identity protocols (OAuth 2.0, OpenID Connect, SAML, SCIM) in partnership with Engineering and Architecture.
- Drive build-vs-buy and platform decisions for identity providers and services, and own the integration strategy across Zinnia products.
- Balance security, privacy, and usability — reducing friction while protecting against account takeover, credential stuffing, fraud, and abuse.
- Partner closely with Security, Risk, and Compliance to ensure the identity platform meets regulatory and industry obligations applicable to the insurance industry (data security, privacy, and authentication assurance).
- Define and track success metrics — authentication success and abandonment, MFA adoption, account-takeover reduction, time-to-provision, and partner onboarding.
- Act as a technical consultant to the product organization on identity, and mentor a lean team of Product Managers.
- Serve as a customer liaison on identity-related integration, custom development, and requirements for carriers and distributors.
WHAT YOU’LL NEED:
- 9+ years across solid Techno-functional Product Management.
- Bachelor’s / Master’s or equivalent degree in technology or a related field.
- Deep, hands-on understanding of modern identity standards and protocols: OAuth 2.0, OpenID Connect, SAML, SCIM, and session/token management.
- Experience with CIAM/IAM platforms and identity providers (e.g., Okta/Auth0, Ping, ForgeRock, Microsoft Entra / Azure AD B2C, or equivalent).
- Strong grasp of authentication and authorization models (SSO, MFA, passwordless, adaptive auth, RBAC/ABAC) and account-security threats.
- Solid understanding of security, privacy, and regulatory/compliance requirements in a regulated industry (data-security, privacy, and authentication-assurance frameworks).
- Hands-on understanding of API integration, SQL, and data analysis.
- Strong understanding of the SDLC, technology system interfaces, and data integration.
- Ability to influence and lead across Product, Engineering, and Security in a global, cross-functional setting.
- Expert-level experience with Agile delivery methodologies (Scrum/Kanban) and related tooling.
- Experience mentoring Product Managers.
- Strong communication, problem-solving, and analytical skills; comfortable operating with a high degree of latitude on the most complex, ambiguous problems.
- Experience in the Life & Annuity or broader financial-services industry is preferred, not mandatory.
WHAT’S IN IT FOR YOU?
Zinnia offers excellent career progression and competitive compensation. We offer great benefits, including health/dental insurance, parental leave, profit sharing, PF, incentive/bonus opportunity, tuition reimbursement, and so much more. We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.
#LI-RS1
Skills Required
- 9+ years in techno-functional Product Management
- Bachelor's or Master's degree or equivalent in technology or related field
- Deep hands-on understanding of OAuth 2.0, OpenID Connect, SAML, SCIM, and session/token management
- Experience with CIAM/IAM platforms and identity providers (Okta, Auth0, Ping, ForgeRock, Microsoft Entra/Azure AD B2C, or equivalent)
- Strong grasp of authentication and authorization models (SSO, MFA, passwordless, adaptive auth, RBAC/ABAC) and account-security threats
- Solid understanding of security, privacy, and regulatory/compliance requirements in regulated industries
- Hands-on understanding of API integration, SQL, and data analysis
- Strong understanding of SDLC, system interfaces, and data integration
- Ability to influence and lead across Product, Engineering, and Security in a global, cross-functional setting
- Expert-level experience with Agile delivery methodologies (Scrum/Kanban) and related tooling
- Experience mentoring Product Managers
- Strong communication, problem-solving, and analytical skills
- Experience in Life & Annuity or broader financial-services industry
Zinnia (zinnia.com) Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Zinnia (zinnia.com) and has not been reviewed or approved by Zinnia (zinnia.com).
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Leave & Time Off Breadth — Flexible or 'unlimited' PTO is described for many salaried roles, with additional volunteer time, holidays, and wellness days noted. Feedback suggests time off is broadly seen as a solid component of the package.
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Parental & Family Support — Paid parental leave is explicitly included in role descriptions, and anecdotes cite substantial leave durations. Feedback suggests family leave is a meaningful part of total rewards in the U.S. footprint.
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Retirement Support — A 401(k) is standard with indications of company matching and, in some cases, profit sharing alongside bonus eligibility. Feedback suggests retirement programs contribute materially to overall compensation.
Zinnia (zinnia.com) Insights
What We Do
Zinnia is Where Complexity Ends and Simplicity Begins. By merging decades of industry expertise with advanced technology, Zinnia seeks to transform the life and annuity experience from end-to-end. We will empower our clients to innovate and launch products faster, to buy, sell, manage, and service products more effectively, and to better serve their customers.
