Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.
Senior Product Manager Systems - Hardware is responsible for defining, developing, launching, and managing ATM hardware products and integrated solution offerings throughout their lifecycle. This role serves as the bridge between customers, engineering, software development, manufacturing, service organizations, and business stakeholders to deliver innovative, secure, reliable, and cost-effective self-service banking solutions.
The successful candidate will drive product strategy, roadmap development, portfolio optimization, AI and data-enabled innovation, regulatory compliance, commercialization efforts, and end-to-end customer outcomes. The role owns the product vision across hardware, software, and attached services to maximize customer value, market adoption, and business performance.
Location: Onsite: North Canton, Ohio
ResponsibilitiesProduct Strategy, Development & Roadmap
Product Lifecycle Management
Product and Market Requirements
Compliance & Security
- Financial & Business Management
- Stakeholder & Customer Management
- Vendor & Supply Chain Management
- Define and drive a strategic roadmap for AI-enabled, data-driven, and intelligent self-service banking solutions
- Ensure seamless integration of hardware, software, and services as part of a unified portfolio solution
- Assume end-to-end accountability for business, customer, and operational outcomes across the assigned portfolio
- Act as a product entrepreneur, identifying emerging market opportunities, customer problems, adjacent revenue streams, and innovative business models
- Partners with marketing, research, customer solutions and business stakeholders to understand customer / product-specific expectations and requirements
- Proactively analyzes / monitors KPIs to ensure achievement of success metrics
- Engages with cross-functional stakeholders and business partners, to ensure product vision addresses: Marketplace access, Key features and functionality requirements, Service and support requirements, Key accounts and prospects
- Evaluates customer / market / financial data, identifying emerging patterns, trends and problems and recommends strategies and approaches for resolution
- Collaborates cross-functionally to evaluate opportunities with a promise of positive product / product line impact
Bachelor’s degree in computer science, electronics engineering or mechanical engineering or equivalent work experience required.
- Minimum of 4-6 years of relevant experience or equivalent combination of education and experience in Product Management / Hardware products.
- Technical knowledge: Systems thinking, Hardware architecture understanding, problem-solving, risk management and technology evaluation.
Experience managing product roadmaps, product lifecycle management and Agile methodologies.
Experience driving Business case development, requirements management, Competitive analysis and go-to-market strategies.
Experience leveraging data analytics and customer insights to drive product strategy, investment decisions, and business outcomes
Customer-centric mindset
Presents to leaders
Travel: Potential quarterly travel within US and internationally 1-2 times a year.
Location: Onsite: North Canton, Ohio
Preferred Qualifications
- 3-5+ years’ experience within ATM industry, Banking technology, self-service devices and payment technologies
- Experience managing global products and regional compliance requirements.
- Experience with other similar ATM platforms.
- Knowledge of ATM software-hardware integration.
- Experience in financial services technology.
- Experience with AI/ML-enabled products, predictive analytics, digital services, or intelligent automation solutions.
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About Us
Why should you join Diebold Nixdorf?
Brightest minds + technology and innovation + business transformation The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability.
–Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
** To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes**
We are a global Company operating in multiple Locations and Entities. As we are keen to find the best solution for our candidates several legal entities might be applicable for a Job offer. A List of our operating entities can be found here - https://www.dieboldnixdorf.com/en-us/about-us/global-locations
Skills Required
- Bachelor's degree in Computer Science, Electronics Engineering, Mechanical Engineering or equivalent experience
- 4-6 years relevant experience in Product Management or Hardware products
- Systems thinking and hardware architecture understanding
- Experience managing product roadmaps, lifecycle management, and Agile methodologies
- Business case development, requirements management, competitive analysis and go-to-market strategy experience
- Experience leveraging data analytics and customer insights to drive product strategy
- Customer-centric mindset and ability to present to leadership
- Onsite work in North Canton, Ohio
- Potential travel 1-2 times per year (domestic and international)
- 3-5+ years experience within ATM industry, banking technology or self-service devices
- Experience managing global products and regional compliance requirements
- Experience with other ATM platforms and ATM software-hardware integration
- Experience in financial services technology
- Experience with AI/ML-enabled products, predictive analytics, or intelligent automation
Diebold Nixdorf Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Diebold Nixdorf and has not been reviewed or approved by Diebold Nixdorf.
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Healthcare Strength — Feedback suggests core coverage includes medical, dental, vision, HSA/FSA options and mental-health support as part of a comprehensive package. Life and disability insurance are also included.
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Leave & Time Off Breadth — Feedback suggests access to PTO, paid holidays, and sick time, along with parental/family leave. Adoption assistance is also noted among leave-related supports.
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Wellbeing & Lifestyle Benefits — Feedback suggests certain roles include practical perks like a company vehicle, alongside programs such as tuition reimbursement and employee assistance. Wellness initiatives and some flexible work options are part of the overall package.
Diebold Nixdorf Insights
What We Do
Consumer behavior is changing rapidly; people are empowered, connected and expect an unprecedented level of service and convenience. Simultaneously, the financial and retail industries we operate in are converging as mobile, contactless tech, smart data and advanced analytics blur the lines. The world is “always on” – it’s a digital era that requires us to orchestrate touchpoints in ways that meet and exceed the 24/7 automation needs of the banking and retail worlds. We’re the world leader in connected commerce, with proven expertise and comprehensive portfolios in cutting-edge product technology, multi-vendor software and service excellence for both financial and retail customers. Diebold Nixdorf employs approximately 22,000 employees in more than 130 countries around the world. We are publicly traded on the New York Stock Exchange under the symbol “DBD.” Specialties: financial and retail self-service solutions, services, security solutions, software, cash management, branch and store transformation
