About Us
At Genworth and CareScout, we're on a mission to simplify and dignify the aging experience.
The truth is, most of us will help a parent, spouse, family member, friend, or neighbor navigate aging and care at some point in our lives. We've been
there ourselves. That's why we're building better ways to help people find, fund, and understand aging care all while being supported every step of the
way. We're a team of curious problem-solvers, compassionate listeners, and people who care about making a difference. We value diverse perspectives and
are committed to fostering an inclusive culture where every team member feels respected, supported, and empowered to bring their authentic self.
Our four values guide our strategy, our decisions, and our interactions:
- Make it human. We care about the people that make up our customers, colleagues, and communities.
- Make it about others. We do what’s best for our customers and collaborate to drive progress.
- Make it happen. We work with intention toward a common purpose and forge ways forward together.
- Make it better. We create fulfilling purpose-driven careers by learning from the world and each other.
If you’re looking to build a meaningful career while helping transform the aging experience for millions of families, we’d love to hear from you.
POSITION TITLE
Senior Product Manager, Strategic Initiatives
POSITION LOCATION
New York, NY
A Hybrid schedule of both Remote and In-Office days is required. In office days are Tuesday, Wednesday and Thursday with working hours targeting our core business hours of 9am-5pm EST.
YOUR ROLE
As a Senior Product Manager, Strategic Initiatives, you will own and lead some of CareScout's highest-priority initiatives, tackling complex business and customer challenges that span products, teams, and organizational boundaries. Unlike traditional product management roles focused on a specific product area, this position is designed to provide focused leadership on strategic efforts that require cross-functional coordination, executive visibility, and significant problem-solving.
You will partner with leaders across Product, Engineering, Design, Clinical Operations, Care Advocacy, Analytics, Marketing, and Business Operations to identify opportunities, define product strategy, and drive execution. From discovery and business case development through launch and measurement, you will be accountable for achieving measurable outcomes and business impact, not simply delivering product features or project milestones.
The ideal candidate is equally comfortable developing long-term strategy, analyzing data, conducting customer research, and rolling up their sleeves to define requirements alongside development teams. They thrive in ambiguous environments, quickly build context across domains, and use influence, collaboration, and strong execution skills to drive initiatives forward.
What you will be doing
- Lead product initiatives from ideation to launch and ongoing optimization, owning outcomes rather than just delivery.
- Define product vision, strategy, success metrics, requirements, and roadmaps for key business and customer experiences.
- Partners with Engineering, Design, Clinical Operations, Care Advocacy, Analytics, Marketing, and Business Operations to identify opportunities, prioritize investments, and deliver scalable solutions.
- Leverage customer research, market insights, and data analysis to inform product decisions and uncover new opportunities for growth.
- Drive cross-functional alignment, manage complex dependencies, and balance short-term execution with long-term strategic goals.
- Measure product performance, evaluate impact against defined KPIs, and continuously iterate to improve customer and business outcomes.
- Communicate product strategy, tradeoffs, and results effectively to stakeholders and senior leadership while serving as the voice of the customer throughout the product development lifecycle.
What you bring
- Bachelor's degree or equivalent practical experience
- 7 +years of product management experience, or equivalent experience leading complex, cross-functional initiatives.
- Demonstrated ability to lead initiatives from problem definition through execution and measurement.
- Strong analytical, problem-solving, and decision-making skills, with experience using data to drive outcomes.
- Experience partnering with Engineering, Design, and business stakeholders in an Agile environment.
- Excellent written and verbal communication skills, including the ability to influence and build alignment without direct authority.
- Proven ability to manage multiple priorities, navigate ambiguity, and deliver results in a fast-paced environment
Nice to have
- Experience in healthcare, aging services, insurance, digital health, marketplace platforms, or other regulated industries.
- Experience leading strategic initiatives that span multiple products, teams, or business functions.
- Experience with customer research, product discovery, experimentation, and KPI development.
- Experience presenting recommendations, tradeoffs, and business cases to senior leadership.
- MBA or advanced degree in Business, Healthcare, Engineering, Analytics, or a related field.
Compensation
ADDITIONAL INFORMATION
NYC Range: $135,100 - $209,000
Disclaimer: This role will be located in New York City. Actual compensation will vary based on geographic location, experience, skills, and other job-related factors. In addition to base salary, this role is eligible to participate in a 15% bonus incentive plan. Incentive compensation is based on individual and company performance and is not guaranteed.Additional
- This role is not eligible for employment visa sponsorship.
Genworth|CareScout employees make a difference in people’s lives every day. We’re committed to making a difference in our employees’ lives.
- Competitive Compensation & Total Rewards Incentives
- Comprehensive Healthcare Coverage
- Multiple 401(k) Savings Plan Options
- Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)
- Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
- Disability, Life, and Long Term Care Insurance
- Tuition Reimbursement, Student Loan Repayment and Training & Certification Support
- Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
- Caregiver and Mental Health Support Services
Skills Required
- Bachelor’s degree or equivalent practical experience
- 7+ years of product management experience or equivalent experience leading complex, cross-functional initiatives
- Ability to lead initiatives from problem definition through execution and measurement
- Strong analytical, problem-solving, and decision-making skills, including experience using data to drive outcomes
- Experience partnering with Engineering, Design, and business stakeholders in an Agile environment
- Excellent written and verbal communication skills, including influencing and building alignment without direct authority
- Ability to manage multiple priorities, navigate ambiguity, and deliver results in a fast-paced environment
- Experience in healthcare, aging services, insurance, digital health, marketplace platforms, or other regulated industries
- Experience leading strategic initiatives spanning multiple products, teams, or business functions
- Experience with customer research, product discovery, experimentation, and KPI development
- Experience presenting recommendations, tradeoffs, and business cases to senior leadership
- MBA or advanced degree in Business, Healthcare, Engineering, Analytics, or a related field
Genworth Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Genworth and has not been reviewed or approved by Genworth.
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Healthcare Strength — Pay is frequently described as good when considered alongside a comprehensive medical, dental, and vision package with preventive care options and expanded mental-health counseling access. On-site clinics/fitness centers in some locations and gym reimbursement further strengthen the perceived health offering.
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Leave & Time Off Breadth — Time off offerings are presented as wide-ranging, including paid volunteer time, paid family leave, time off for voting, and flexibility to roll over time in some cases. Additional programs like crisis-management time off and multiple paid-leave options contribute to a strong overall leave picture.
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Wellbeing & Lifestyle Benefits — Wellbeing support is positioned as holistic, spanning work/life services such as life coaches, digital wellbeing programs, and caregiver-focused resources. Financial wellbeing add-ons like free personal financial planning and workshops also contribute to the broader lifestyle value of the rewards package.
Genworth Insights
What We Do
Genworth is an insurance company that is dedicated to help people secure their financial lives, families, and futures. Genworth Financial, Inc. is a leading insurance holding company committed to helping families achieve the dream of home ownership and address the financial challenges of aging through its leadership positions in mortgage insurance and long term care insurance. Headquartered in Richmond, Virginia, Genworth traces its roots back to 1871. Our products and services are offered through financial intermediaries, advisors, independent distributors and sales specialists.
