The Role
Own Sophos EDR strategy, roadmap, technical product development, AI-powered experiences, and go-to-market execution. Translate customer needs, threat research, telemetry, competitive intelligence, and business goals into product priorities. Partner with engineering, security operations, threat research, marketing, sales, and customer success to deliver endpoint detection, investigation, threat hunting, response, reporting, and XDR/MDR upgrade capabilities while driving adoption, revenue, and customer outcomes.
Summary Generated by Built In
About Us
Sophos is a cybersecurity leader defending 600,000 organizations globally with an AI-driven platform and expert-led services. Sophos meets organizations wherever they are in their security maturity and grows with them to defeat cyberattacks. Its solutions combine machine learning, automation, and real-time threat intelligence with frontline human expertise from Sophos X-Ops to deliver advanced, 24/7 threat monitoring, detection, and response.
Sophos offers industry-leading managed detection and response (MDR) alongside a comprehensive portfolio of cybersecurity technologies — including endpoint, network, email, and cloud security, extended detection and response (XDR), identity threat detection and response (ITDR), and next-gen SIEM. Together with expert advisory services, these capabilities help organizations proactively reduce risk and respond faster, with the visibility and scalability needed to stay ahead of evolving threats.
Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted relationships when securing their business. Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.
We are looking for a senior product manager to accelerate adoption and growth of Sophos Endpoint Detection and Response (EDR), a market-leading protection, detection, and response solution for endpoints and servers. In this role, you will own product strategy, technical product development, and go-to-market execution for Sophos EDR. You will turn market signals, customer needs, threat research, telemetry, and business goals into clear product priorities that help customers hunt, investigate, and respond to advanced threats with speed and confidence.
This is a significant opportunity for an AI-native product manager to apply modern product management skills to expand adoption, improve customer outcomes, and strengthen Sophos EDR’s leadership in the market. Success requires a product leader who can work deeply with engineering and research teams while also building the positioning, packaging, launch strategy, and field enablement needed to grow a proven, market-leading EDR solution.
What You Will Do
- Be the voice of the customer by understanding how IT admins, security analysts, managed service providers, CISOs, and managed security service providers detect, investigate, hunt, respond, report, and prove security outcomes across endpoint and server environments.
- Own product strategy, roadmap, and measurable business outcomes for Sophos EDR within the Sophos Endpoint portfolio.
- Define the product direction for endpoint detection, threat hunting, investigation, response, case workflows, telemetry, reporting, and upgrade paths into XDR and MDR.
- Partner with Sophos X-Ops, Sophos MDR Ops, Engineering, Design, Product Marketing, Sales, and Customer Success to ship EDR capabilities that serve both IT generalists and security analysts.
- Use AI-first product management practices to improve discovery, decision-making, requirements definition, launch readiness, customer insight analysis, and product storytelling.
- Define and prioritize AI-powered EDR experiences such as natural language search, case summaries, command analysis, investigation guidance, analyst assistance, and response recommendations.
- Translate customer research, endpoint telemetry, competitive intelligence, revenue opportunities, and field feedback into product requirements that engineering teams can execute.
- Build go-to-market plans, launch narratives, buyer personas, partner enablement, pricing inputs, and adoption motions that grow Sophos EDR revenue, usage, and market leadership.
- Represent Sophos EDR in customer councils, executive briefings, partner conversations, competitive reviews, analyst discussions, and internal strategy forums.
What You Will Bring
- 5+ years of product management experience, ideally in cybersecurity, endpoint security, EDR, XDR, MDR, security operations, IT operations, or adjacent technical product areas.
- Demonstrated success taking technical products from strategy through launch, adoption, and measurable business impact.
- Strong understanding of endpoint detection and response workflows, including detections, investigations, threat hunting, response actions, telemetry, reporting, and analyst productivity.
- AI-first product management skills, including practical experience using AI to accelerate discovery, synthesis, prioritization, requirements development, launch planning, customer insight analysis, and product operations.
- Strong fluency across Windows, macOS, and Linux endpoint platforms for endpoint security outcomes.
- Proven ability to partner with engineering, threat research, security operations, product marketing, sales, and customer-facing teams to define product-market fit and execute go-to-market plans.
- An open mind, strong curiosity, humility, urgency, and sound judgment, with a proven ability to use data, customer insight, and stakeholder input to make clear product decisions.
- Clear executive communication skills, with the ability to explain technical trade-offs, customer value, commercial impact, roadmap decisions, and launch priorities in simple language.
In the United States, the base salary for this role ranges from $162,000 to $270,000. In addition to base salary, we offer additional compensation including bonus eligibility and a comprehensive benefits package. A candidate’s specific pay within this range will depend on a variety of factors, including job-related skills, training, location, experience, relevant education, certifications, and other business and organizational needs.
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Ready to Join Us?
At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply.
What's Great About Sophos?
· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.
· Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit
· Employee-led diversity and inclusion networks that build community and provide education and advocacy
· Annual charity and fundraising initiatives and volunteer days for employees to support local communities
· Global employee sustainability initiatives to reduce our environmental footprint
· Global fitness and trivia competitions to keep our bodies and minds sharp
· Global wellbeing days for employees to relax and recharge
· Monthly wellbeing webinars and training to support employee health and wellbeing
Our Commitment To You
We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.
Data Protection
If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos
Skills Required
- 5+ years of product management experience
- Experience with cybersecurity, endpoint security, EDR, XDR, MDR, security operations, IT operations, or adjacent technical product areas
- Demonstrated success taking technical products from strategy through launch, adoption, and measurable business impact
- Strong understanding of endpoint detection and response workflows, including detections, investigations, threat hunting, response actions, telemetry, reporting, and analyst productivity
- Practical AI-first product management experience across discovery, synthesis, prioritization, requirements development, launch planning, customer insight analysis, and product operations
- Strong fluency across Windows, macOS, and Linux endpoint platforms for endpoint security outcomes
- Ability to partner with engineering, threat research, security operations, product marketing, sales, and customer-facing teams
- Ability to define product-market fit and execute go-to-market plans
- Strong curiosity, sound judgment, and ability to use data, customer insight, and stakeholder input to make product decisions
- Clear executive communication skills for explaining technical trade-offs, customer value, commercial impact, roadmap decisions, and launch priorities
Sophos Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sophos and has not been reviewed or approved by Sophos.
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Leave & Time Off Breadth — Time away is positioned as broad, with company-wide wellness days plus dedicated learning days and paid volunteer time.
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Parental & Family Support — Family-related leave appears more comprehensive than baseline offerings, including paid parental leave, caregiver leave, and extended bereavement leave.
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Wellbeing & Lifestyle Benefits — Wellbeing support is emphasized through always-available assistance resources and a Calm subscription, suggesting a lifestyle-oriented benefits approach.
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The Company
What We Do
Cybersecurity Evolved. As a worldwide leader in next-generation cybersecurity, Sophos protects nearly 400,000 organizations of all sizes in more than 150 countries from today’s most advanced cyberthreats. Powered by SophosLabs – a global threat intelligence and data science team – Sophos’ cloud-native and AI-enhanced solutions secure endpoints (laptops, servers and mobile devices) and networks against evolving cybercriminal tactics and techniques, including automated and active-adversary breaches, ransomware, malware, exploits, data exfiltration, phishing, and more.
