Job Summary
In this role, you will support the defining of the strategy and roadmap for a range of digital products. You’ll become the subject matter expert of the product(s) and will be accountable for driving the day-to-day product lifecycle from design to release by leading the team to articulate clear requirements that will be used to bring the vision to life. You’ll define and monitor key success metrics, go-to-market tactics to drive adoption, and ensure we’re always providing RBC clients with a superior client experience. In addition, you’ll be collaborating with business and functional teams, leaders, and dedicated user experience design and engineering teams.
Job Description
What will you do?
- Support in defining the vision and product strategies for solving user needs and problems.
- Outline key drivers, customer use cases, and full user flow impact across all platforms.
- Become the subject matter expert for the digital product(s) and drive the execution of the roadmap into features and product delivery. Work closely with the business, tech, and design teams day-to-day.
- Manage prioritization and trade-offs for speed to market, performance and features.
- Responsible for documenting and overseeing the requirements for each product feature, articulate and prioritize the backlog of requirements to support delivery, answer questions and make scope trade off decisions.
- Ensure optimal delivery by removing barriers and obstacles that impact performance and develop contingency plans to demonstrate adaptability.
- Effectively communicate and socialize the product opportunities and features, taking into consideration different stakeholders at all levels.
- Work on a range of challenging problems in payments and loyalty space that have the potential to significantly impact RBC’s business.
- Define KPIs to measure success and manage reporting metrics and dashboards to ensure all key product metrics & user behavior is accurately tracked and reported.
- Build high-quality, functional prototypes which may be used in Test & Learn, and advance the vision of future RBC products and applications.
What do you need to succeed?
Must have
- 7+ years of experience in owning and delivering a Digital Product(s)
- Skilled in developing and articulating product strategy and requirements in a clear and concise manner, enabling the engineering team to deliver maximum productivity and value.
- Ability to balance creativeness, ambiguity, critical thinking and timely delivery of the product.
- Experience in using tools such as Jira, Confluence, Lucid charts and Google Analytics.
- Strong interest and understanding of a broad spectrum of technologies including mobile and digital technologies, AI, security, and payments.
- Passionate focus on the customer and unwavering commitment to quality, while committed to winning as a team.
Nice to have
- Experience and passion for developing visually polished, engaging and highly fluid user interfaces.
- Technical experience in mobile development (native/web) and platform technologies.
- Payments and loyalty experience.
- Experience working in an Agile environment.
- Previous people leadership experience.
What’s in it for you?
- We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, and stock where applicable.
- Leaders who support your development through coaching and managing opportunities.
- Ability to make a difference and lasting impact.
- Work in a dynamic, collaborative, progressive, and high-performing team.
- Opportunities to do challenging work.
- Opportunities to take on progressively greater accountabilities.
The good-faith expected salary range for the above position is $110,000 - $190,000 depending on factors including but not limited to the candidate’s experience, skills, registration status; market conditions; and business needs. This salary range does not include other elements of total compensation, including a discretionary bonus and benefits such as a 401(k) program with company-matching contributions; health, dental, vision, life and disability insurance; and paid time-off plan.
RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:
· Drives RBC’s high performance culture
· Enables collective achievement of our strategic goals
· Generates sustainable shareholder returns and above market shareholder value
#LI-POST
#LI-Hybrid
Job Skills
Business Analysis, Critical Thinking Problem Solving (Inactive), Customer Loyalty Program, Data Analytics, Digital Payments, Product Launches, Product Roadmap, Product Strategies, Software Engineering, User Experience (UX)
Additional Job Details
Address:
GOLDMAN SACHS TOWER, 30 HUDSON STREET:JERSEY CITY
City:
Jersey City
Country:
United States of America
Work hours/week:
40
Employment Type:
Full time
Platform:
PERSONAL & COMMERCIAL BANKING
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2024-10-02
Application Deadline:
2024-11-04
Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
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What We Do
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 88,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com.
We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities.
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