Senior Product Manager, SMS

Sorry, this job was removed at 06:10 p.m. (CST) on Thursday, Aug 21, 2025
Hiring Remotely in United States
Remote or Hybrid
140K-192K Annually
eCommerce • Information Technology • Marketing Tech • Software
We help small teams power big businesses.
The Role
We are currently seeking a stellar Senior Product Manager to join our expanding team. As our ideal candidate you will be able to build trust amongst the team, lead with a vision, create and drive focus, quality, balance and foster a collaborative environment. As a Senior Product manager you will not only lead your team but will also be responsible for facilitating communication across the organization and to our customers regarding your product. You will ensure we are listening to our customers so that we may produce the best product possible based on market demands.

As a member of the AI-Powered Channels team you will shape and be responsible for setting and executing on strategies which power ActiveCampaign users with the ability to seamlessly build mobile marketing automations with AI. This role will specifically be charged with enhancing our SMS and mobile messaging product offerings. This includes evaluating emerging mobile messaging channels such as RCS and social platforms from Meta, Google and others.

This is an exciting role as your contributions will have a direct impact on the growth of the department and the company and you can bring your passion for great products to the table everyday.  Does this sound like you?  Then we would like to hear from you!

What your day could consist of:

  • Being the Product Lead for 1-2 product teams and facilitating planning meetings.
  • Working closely with Product leaders, Engineering and Design to build a roadmap for your team/s that is consistent with ActiveCampaign's strategic vision.
  • Collecting and analyzing feedback from our customers and key stakeholders to build out requirements.
  • Collaborating with design and developers during the development process.
  • Facilitating communication across the organization and to our customers.
  • Testing new features and getting them ready for release.
  • Coordinating the release rollout with our internal teams and collaborating with the Marketing team on go-to-market activities, and customer adoption strategies.

What is needed:

  • 7+ years experience as a product manager in the Martech, CPaaS or mobile marketing industry. 
  • Experience developing, executing and scaling products at a high growth SaaS company.
  • Relevant experience is essential in SMS/MMS and text messaging, 2-way messaging (Whatsapp, Facebook Messenger, etc.), omni-channel communications, mobile push notifications, email and modern communication channels. Experience with international SMS is highly desired. 
  • Experience negotiating SMS messaging rates and services is highly desired. 
  • Experience with agile software development methodologies with weekly release cycles.
  • Be able to communicate with a variety of internal and external audiences and clearly articulate the product vision.
  • Be effective at communicating the “why” to various audiences and achieve buy in.
  • Ability to effectively coordinate across internal teams such as marketing, development and design.
  • Ability to breakdown large projects into iterative releases.
  • Ability to distill high level requirements into actionable cards for design and development.
  • Ability to prioritize work and understand the trade-offs to make the best decisions for your products.
  • Ability to lead by example and to drive quality in team, department and organization.
  • Experience in CRM or Sales Automation, Enablement, or Productivity is a plus.

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The Company
HQ: Chicago, IL
850 Employees
Year Founded: 2003

What We Do

ActiveCampaign helps small teams power big businesses with the must-have platform for intelligent marketing automation. Customers from over 170 countries depend on ActiveCampaign’s mix of pre-built automations and integrations (including Facebook, Google, WordPress, Salesforce, Shopify, and Square) to power personalized marketing, transactional emails, and one-to-one CRM interactions throughout the customer lifecycle. ActiveCampaign holds the highest customer satisfaction rating among Marketing Automation, E-Commerce Personalization, Landing Page Builders, and CRM solutions on G2.com and is one of only a handful of software solutions with over 10,000 positive reviews. ActiveCampaign has also been named the Top Rated Email Marketing Software on TrustRadius. Learn more and start your free trial at ActiveCampaign.com.

Why Work With Us

We are focused on our employees, our customers, and even our customer's customers. Ideas are valued over titles, contributions are valued over appearances, helping a co-worker is more important than outshining them. We are passionate about diversity and inclusion, believing everyone has a voice and can make a difference.

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