We are evolving Zillow’s search experience from a traditional filter-and-scroll interface into an agentic journey-aware partner powered by the full depth of Zillow’s data in order to deliver richer results, insights and opportunities to ultimately guide movers home with clarity and confidence.
Search is the front door to Zillow. It’s where curiosity turns into intent, and intent turns into action.About the role
As a Senior Product Manager, Search Experience, you will define and deliver the next generation of home search. You’ll shape how deterministic systems (filters, ranking, sort) work together with probabilistic AI systems (semantic search, conversational interfaces, agentic workflows) to create intuitive, trustworthy, and high-performing consumer experiences.
You will lead high-impact initiatives that reimagine how users express intent, from typed queries to natural language to AI-assisted exploration, and translate emerging AI capabilities into cohesive product experiences at Zillow scale.
This role requires strong consumer search instincts, fluency in non-deterministic systems, and the ability to balance innovation with trust in a high-stakes decision journey.
As a Senior Product Manager, you’ll add your strategic thinking, customer obsession, and AI product fluency to a team that values clarity, speed, experimentation, and measurable impact.
You Will Get To:
Define and drive strategy for Zillow’s Core Search Experience across Web, iOS, and Android.
Build modern, personalized search experiences that combine structured filters, agentic skills, semantic retrieval, and AI-driven guidance to deliver truly delightful and modern experiences that help people move.
Develop modern agentic experiences that support and empower shoppers so they can move forward with confidence.
Establish evaluation frameworks for AI-powered systems, including quality metrics and experimentation approaches beyond traditional A/B testing.
Partner with engineering, applied scientists, designers, and data teams to ship scalable, high-performance experiences.
Balance innovation with reliability, ensuring AI outputs meet strict standards for accuracy, fairness, and safety.
6–10+ years of product management experience, including meaningful ownership of consumer search, discovery, marketplace, or recommendation systems.
Experience building or scaling AI-powered or non-deterministic user experiences (e.g., semantic search, conversational UX, LLM-powered systems, ranking systems).
Deep understanding of consumer search behavior and intent modeling in complex decision journeys.
Strong fluency in modern AI concepts such as LLM evaluation frameworks, prompt/context management, and probabilistic outputs.
Proven ability to define success metrics for AI-driven systems that go beyond clicks and page views.
Strong cross-functional leadership skills, with a track record of aligning engineering, design, data science, and business stakeholders with clear storytelling.
Analytical, structured thinker who thrives in ambiguity and moves quickly from insight to execution.
Customer-obsessed and quality-driven, especially with systems that have real-world connection and impact.
At Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help customers navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you’ll be part of a company that's reshaping an industry and helping more people make home a reality.
Zillow is honored to be recognized among the best workplaces in the country. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2025, and included on the PEOPLE Companies That Care® 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.
No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry—and your career—forward, together.
Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Top Skills
What We Do
Join our mission to give the people power to unlock life’s next chapter. Our homes are the heartbeat of our lives, and we believe that finding a home shouldn’t be so hard in today’s always-on world. That’s why we’re reimagining the traditional rules of real estate to make it easier than ever to move from one home to the next. Our journey began nearly 15 years ago with a handful of employees and one big idea: to make it radically easier for people to move. We began by helping people understand and track their homes with the Zestimate, our proprietary algorithm, and then with advanced technology and valuable connections with real estate professionals. Today, Zillow has become a household name. People are more likely to search for “Zillow” than “real estate,” and our name is often used as a verb. While other industries have ushered in a new era of convenience, the time for seamless and convenient real estate experience is now. This is our next chapter as a company. We’re looking for smart, passionate adventurers to join us as we reimagine the real estate transaction and change the way people buy, sell, rent and finance their homes.
