Senior Product Manager - SC Operations (Orders & Finance)

Posted 5 Days Ago
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Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYS
In-Office
Senior level
Information Technology
The Role
As Senior Product Manager for Seller Center Operations, you will lead the Orders and Finance product area, managing roadmaps, prioritizing work, and enhancing operational efficiency to improve marketplace performance globally.
Summary Generated by Built In

Global Fashion Group (GFG) is the leading fashion and lifestyle destination in growth markets across LATAM, SEA and ANZ. Through Dafiti, ZALORA and THE ICONIC, we connect international, local and owned brands to more than 800 million consumers. Powered by technology, data and deep local expertise, we create seamless shopping experiences from discovery to delivery.

At GFG, you’ll build products at the heart of a fast-growing global marketplace business, solving meaningful problems across commerce, operations, data and scale. You’ll work with talented teams across 10+ countries and deliver a visible impact on both business performance and user experience.

ABOUT THE TEAM

Seller Center is GFG’s global marketplace platform, enabling brands to onboard, manage assortment, fulfil orders and grow their business across our platforms. It supports critical workflows across catalogue, inventory, fulfilment, order management, finance, reconciliation and seller experience.

As Senior Product Manager, Seller Center Operations, you will own a key product area within Seller Center Operations, with a focus on Orders and Finance. You will report to the Lead Product Manager, Partner Operations and work closely with engineering, design, analytics and regional stakeholders across our three regions.

ABOUT THE ROLE

This is a senior individual contributor role with end-to-end ownership of a complex product area focused on Orders and Finance within Seller Center Operations. You will own the roadmap, backlog, priorities and outcome metrics for your area, leading product work from discovery through delivery and iteration.

Your mission is to improve operational efficiency, reduce friction for sellers and internal teams, and build scalable, reliable solutions that strengthen marketplace performance. With marketplace contributing ~40% of GFG’s business, your work will have a visible impact across 20,000+ users globally.

WHAT YOU'LL DO

  • Own the Orders and Finance product area within Seller Center Operations
  • Manage roadmap, backlog, priorities and key product metrics
  • Lead end-to-end product development from discovery and problem definition to launch and iteration
  • Use customer insight, analytics and operational feedback to identify opportunities and shape solutions
  • Partner closely with engineering and design on requirements, trade-offs and delivery
  • Prioritise effectively across impact, effort, quality and timelines
  • Track outcomes and adjust course based on data and results
  • Manage risks and dependencies proactively, escalating with clear recommendations
  • Collaborate with regional stakeholders to align priorities and ensure solutions work across markets
  • Communicate clearly through concise artefacts such as PRDs, discovery summaries and release notes

WHAT WE ARE LOOKING FOR

  • 5+ years of Product Management experience, with proven ownership of a complex product area or customer journey and a track record of delivering measurable outcomes.
  • Strong experience across the full product lifecycle, from discovery and problem definition through delivery, iteration and optimisation.
  • Strong analytical, product discovery and execution skills, with the ability to use customer insight, data and experimentation to shape decisions and priorities.
  • Excellent communication and stakeholder management skills, with the technical fluency, ownership and judgement to thrive in a fast-paced, multi-market environment.
  • Preferred: Experience in e-commerce or marketplace products across multi-region environments; background in Engineering, Business, Economics, Data Science, Product Design or a related field

Diversity & Inclusion

GFG is committed to building an inclusive and diverse workplace. We welcome applications from all qualified candidates and comply with all applicable laws and regulations related to non-discrimination and employment eligibility.

Skills Required

  • 5+ years of Product Management experience
  • Strong experience across the full product lifecycle
  • Excellent communication and stakeholder management skills
  • Experience in e-commerce or marketplace products
  • Background in Engineering, Business, Economics, Data Science, Product Design
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The Company
London
6,647 Employees

What We Do

Global Fashion Group is the leading fashion and lifestyle destination in LATAM, SEA and ANZ. From our people to our customers and partners, we exist to empower everyone to express their true selves through fashion. Our three ecommerce platforms: Dafiti, ZALORA and THE ICONIC connect an assortment of international, local and own brands to 800 million consumers from diverse cultures and lifestyles. GFG’s platforms provide seamless and inspiring customer experiences from discovery to delivery, powered by art & science that is infused with unparalleled local knowledge. As part of the Group’s vision is to be the #1 online destination for fashion & lifestyle in LATAM, SEA & ANZ, we are committed to doing this responsibly by being people and planet positive across everything we do. #WeAreGFG #TrueSelfExpression

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