Senior Product Manager – (Sales Experience)

Posted 4 Days Ago
Be an Early Applicant
3 Locations
In-Office
Senior level
eCommerce • Fintech • Payments
The Role
The Senior Product Manager will drive strategy and delivery for sales solutions, enhance seller productivity, and improve the sales experience.
Summary Generated by Built In

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

About the Role 

We’re looking for a Senior Product Manager to shape the future of our Sales Experience, driving strategy and delivery for solutions and products that empower sellers to work smarter and faster.  

This role is central to how our sales teams operate every day. Bridging the gap between sellers and the technology and products that accelerate lead-to-cash, resulting in making Global Payments easier to sell for and easier to buy from 

Your work will help create seamless, integrated experiences that boost efficiency and enable sellers to focus on what matters most: connecting with customers and growing revenue. 

What You’ll Do 

  • Define and drive product strategy for internal tools and workflows that enhance seller productivity and streamline the sales experience. 

 

  • Partner closely with engineering, UX design, and internal teams to translate strategic goals into actionable product initiatives. 
     

  • Own and maintain a product roadmap that reflects seller needs, business priorities, and efficiency goals, ensuring alignment across stakeholders resulting in clear outcomes. 

 

  • Leverage data and feedback from sellers and internal teams to build business cases, validate requirements, and measure impact on seller performance. 

 

  • Champion discovery and continuous improvement, using research, analytics, and direct seller input to inform decisions and optimize workflows. 

 

  • Act as a trusted leader and collaborator, fostering alignment across teams and guiding initiatives that make the seller experience faster, easier, and more effective. 

What We’re Looking For 

  • 5+ years of product management experience, ideally in sales tech, financial technology, or SaaS tools. 
     

  • Strategic thinker with strong business acumen, capable of aligning product vision with organizational goals and market opportunities. 
     

  • Exceptional communicator and influencer, able to build consensus, manage conflict, and foster collaboration across diverse stakeholder groups. 

 

  • Empathetic and customer-focused mindset, passionate about creating solutions that improve user experience and deliver measurable value. 

 

  • Adaptable leader who thrives in ambiguity, demonstrating resilience and problem-solving in fast-paced, cross-functional environments. 

Bonus Points If You Have: 

  • Experience with Sales Technology, Revenue Operations, or Quote-to-Cash platforms (e.g., Salesforce Revenue Cloud or similar). 

 

  • Strong understanding of seller workflows and customer engagement models. 
     

  • Background in financial technology, SaaS products, or enterprise B2B solutions. 

 

Why You’ll Love It Here 

At the intersection of sales and technology, you’ll build products that sellers actually love; tools that make their day easier, faster, and more rewarding. 

We’re a product-led, sales-obsessed organization where curiosity, collaboration, and measurable impact guide every decision. If you’re driven by improving the sales experience and seeing your work translate directly into seller success, this is your next big opportunity. 

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].

Skills Required

  • 5+ years of product management experience
  • Experience in sales tech, financial technology, or SaaS tools
  • Strong business acumen and strategic thinking
  • Exceptional communication and influencing skills
  • Customer-focused mindset

Global Payments Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Global Payments Inc. and has not been reviewed or approved by Global Payments Inc..

  • Healthcare Strength Healthcare coverage is described as comprehensive, including medical, dental, and vision insurance alongside disability coverage, life insurance, FSAs, and EAP support. Benefits are also portrayed as inclusive of wellness add-ons such as virtual physical therapy and concierge cancer care in some cases.
  • Retirement Support Retirement benefits are positioned as a notable strength, including a 401(k) plan with an employer match and immediate vesting in at least some U.S.-facing materials. Ownership-related programs like an employee stock purchase plan are also part of the package.
  • Leave & Time Off Breadth Time-off offerings are characterized as broad, covering paid holidays, vacation, sick leave, and additional programs such as emergency PTO in extreme circumstances. Parental leave is also referenced as fully paid for a set duration in the U.S., which contributes to overall leave coverage.

Global Payments Inc. Insights

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The Company
HQ: Atlanta, GA
25,000 Employees
Year Founded: 1996

What We Do

Global Payments (NYSE: GPN) is a Fortune 500 payments technology company, delivering the leading complete worldwide commerce ecosystem. Our unique, connected infrastructure unifies every aspect of commerce, from issuer solutions to payments, and the innovative software that delivers seamless customer experiences. Headquartered in Atlanta, Georgia, we’re a worldwide team of over 24,000 people—including local experts on the ground in nearly 40 countries. Together, we support thousands of businesses across more than 100 industries. Empowering commerce for everyone.

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