Senior Product Manager, Sales Compensation Systems

Posted 4 Days Ago
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7 Locations
In-Office
124K-204K Annually
Senior level
Insurance • Financial Services
The Role
The Senior Product Manager, Sales Compensation Systems will lead product strategy, manage product lifecycle, and drive operational excellence within Guardian's compensation technology ecosystem, ensuring adherence to compliance and user engagement.
Summary Generated by Built In
The Senior Product Manager, Sales Compensation Systems, is a newly envisioned leadership role that will redefine the strategic impact of Guardian’s distribution compensation systems. This hybrid position combines the responsibilities of a systems leader and a senior product manager, tasked with setting the future roadmap and vision for Guardian’s compensation technology ecosystem. As Senior Product Manager, Sales Compensation Systems, you will be responsible for defining and driving the product roadmap in alignment with the product vision and OKRs. You will collaborate with Product Owners and Business & Technology stakeholders to gather input and refine priorities. Your role will involve integrating usability studies, and data/AI standards into product requirements to ensure a customer driven, high impact, and compliant design. You will define and maintain end-to-end product journeys, identifying data input/output needs and aligning with value stream goals, while ensuring the customer experience meets standards set by the Customer Advocacy Center of Excellence.Why This Role Matters:This is a transformative opportunity to shape the future of Guardian’s digital compensation systems. The Senior will lead a team that not only ensures operational excellence but also drives innovation, strategic alignment, and digital transformation - positioning compensation as a competitive advantage and a catalyst for growth for Guardian.The ideal candidate will be a strategic, execution-oriented change leader capable of shaping Guardian’s digital future and transforming compensation systems into a core driver of business performance and distribution experienceYou Will:Strategic Program Leadership
  • Develop and articulate a forward-looking compensation systems strategy that aligns with the organization’s business objectives and transformation goals.
  • Lead the creation and execution of multi-year roadmaps, identifying opportunities for innovation, modernization, and adoption of emerging technologies.
  • Advocate for a culture of strategic thinking and proactive change within the compensation function.
Systems Team & Product Leadership
  • Oversee the compensation systems delivery  teams comprising of product owners,business analysts and developers, fostering a high-performance environment and supporting professional development and talent management.
  • Manage the full product lifecycle for compensation capabilities, from ideation and design through deployment, support, and continuous improvement.
  • Ensure robust product management practices, including requirements gathering, prioritization, and stakeholder engagement.
Business Process Improvement
  • Drive continuous improvement initiatives to optimize compensation-related business processes, leveraging data analytics, automation, and AI.
  • Establish and promote a data-driven culture focused on measurable outcomes and operational efficiencies.
  • Identify and remove process bottlenecks, standardize workflows, and implement best practices across the organization.
Cross-Functional Partnership
  • Build and maintain strong collaborative relationships with HR, Finance, IT, and business leaders to ensure compensation systems meet organizational needs.
  • Align compensation technology initiatives with enterprise-wide objectives through effective stakeholder management and communication.
  • Facilitate cross-team workshops and forums to gather input, share progress, and drive consensus on priorities.
Operational Excellence & Innovation
  • Champion operational excellence by implementing workflow enhancements, technology upgrades, and process standardization.
  • Evaluate and adopt innovative tools and solutions to improve the effectiveness, scalability, and user experience of compensation systems.
  • Monitor key performance indicators to ensure operational targets are met and drive ongoing improvement.
Change Management & Communication
  • Lead change management initiatives for compensation systems and processes, ensuring stakeholder engagement and adoption.
  • Develop and deliver communication strategies, training programs, and resources to support successful transitions and continuous learning.
  • Address resistance and champion a culture of change and adaptability.
Governance & Compliance
  • Oversee governance processes to ensure compliance with internal policies, external regulations, and industry standards.
  • Implement effective risk mitigation and quality control measures throughout compensation system operations and deployments.
  • Maintain up-to-date documentation and audit trails for system changes and enhancements.
Deployment & Delivery
  • Lead end-to-end deployment & delivery for compensation systems, ensuring timely execution, budget adherence, and quality outcomes.
  • Develop and maintain comprehensive documentation, status reporting, and success metrics.
  • Coordinate with distribution teams to ensure alignment, localization, and seamless rollout of compensation systems across Group distribution.
You Have:
  • 10+ years of experience in sales compensation systems and technology, Product Management or related fields, with at least 5 years in a leadership role.
  • Expertise in delivering systems for billing/commissions/incentives, and product management.
  • Proven track record of leading large-scale system implementations and transformation initiatives.
  • Proven experience in defining and driving product roadmaps, integrating customer research, and ensuring compliance with data/AI standards.
  • Strong knowledge of product journey mapping, business process improvement, and OKR management.
  • Deep knowledge of sales compensation technologies, distribution models, and change management methodologies.
  • Strong project management, stakeholder engagement, and change leadership skills.
  • Experience with platforms such as Varicent, Xactly, Oracle Financial Systems, or similar.
  • Strategic mindset with the ability to translate business needs into technical solutions.
  • Exceptional cross-functional influence, communication, and stakeholder management skills.
  • Ability to manage multiple tasks and meet deadlines.
  • Demonstrated ability to lead strategic transformation initiatives and deliver measurable business outcomes.
Required skills:
  • Continuous Improvement Management
  • Objectives and Key Results
  • Product Road Map
  • Product Vision
  • User Research
Location and Work Arrangement:
  • The work arrangement for this position will be hybrid (3+ days per week in a local Guardian Office).
  • Preferred locations include Atlanta, GA; Bethlehem, PA; Boston, MA; Chicago, IL; Holmdel, NJ; New York, NY; Plano, TX; and Stamford, CT.

Salary Range:

$124,120.00 - $203,905.00

The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

Our Promise

At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals.  Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

Inspire Well-Being

As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefits. Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.

Equal Employment Opportunity

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

Accommodations

Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected].

Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.

Top Skills

AI
Data Analytics
Oracle Financial Systems
Varicent
Xactly
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The Company
HQ: New York, NY
8,709 Employees
Year Founded: 1860

What We Do

Who we are

Guardian makes a difference in the lives of people when they need us most. With over 160 years of stability and fiscal integrity, we are a trusted resource to generations of families and business owners, inspiring well-being and helping build financial confidence.

Today, we stand behind 29 million consumers, helping them prepare and plan for a bright future for themselves and their families. We help business owners care for their employees. And we help people recover and thrive in times of unexpected loss.

As a modern mutual insurance company, we believe in driving value beyond dividends. We invest in our colleagues and are building a progressive, innovative and inclusive culture. We uplift individuals and communities through thoughtful social and environmental programs.

What we stand for

In 1860, a community of immigrants joined together to insure and protect their businesses and families. They were guided by powerful ideals that we’ve continued to stand behind and evolved throughout the years: we do the right thing, we believe people count, we courageously shape the future together, and we go above and beyond for the people we serve.

Guardian employees embrace and live by these values every day. They remind us to put people at the heart of all we do so that we can help protect what matters most to you. Want to help bring these values to life? Join us for a rewarding career and the opportunity to shape the future.

Disclosures:
Financial information concerning Guardian as of December 31, 2022, on a statutory basis: Admitted assets = $76.0 billion; liabilities = $67.2 billion (including $55.0 billion of reserves); and surplus = $8.8 billion. Dividends are not guaranteed. They are declared annually by Guardian’s Board of Directors.
Guardian® is a registered trademark of The Guardian Life Insurance Company of America. © Copyright 2023 The Guardian Life Insurance Company of America 2023-156184 Exp. 5/25

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