Responsibilities
- SaaS Product Strategy: Define and drive the roadmap to transform Better’s internal Loan Origination System into a scalable, client-ready SaaS platform
- Client Engagement: Partner directly with enterprise clients to understand needs, gather feedback, and drive successful onboarding and long-term success
- System Redesign: Lead cross-functional teams to re-architect internal tools into secure, intuitive, high-performance software for external use
- Customer Success Alignment: Collaborate with internal teams (e.g., Training, Support, Operations) to ensure the platform delivers measurable client value
- Program Management: Manage complex, multi-stakeholder initiatives from discovery to launch with clear milestones and cross-functional alignment
- Technical Collaboration: Work closely with Engineering, Design, and Security to ensure products meet high standards for usability, scalability, and compliance
- Market Awareness: Stay informed on industry trends, competitors, and regulatory shifts to inform product strategy and differentiation
Qualifications
- 7+ years of product management experience, including building and scaling enterprise-grade SaaS platforms
- Proven experience transforming homegrown systems into successful client-facing SaaS offerings
- Familiarity with platforms like Salesforce, Blend, or other B2B fintech solutions—implementation or enhancement experience preferred
- Strong product intuition; able to distill complex workflows into simple, user-friendly solutions
- Demonstrated success working directly with large enterprise clients, including onboarding and post-sale engagement
- Track record of leading large, cross-functional programs with clarity and urgency
- Excellent collaboration and stakeholder management skills—able to influence without authority and drive alignment across functions
- Strong communicator with the ability to clearly present ideas, build consensus, and motivate diverse teams
- Technical fluency and ability to work closely with engineers and security teams
- Analytical mindset; data-driven decision-making with experience using tools like SQL or Looker
- Comfortable in fast-paced, dynamic environments with high ambiguity
- Bachelor’s degree in Business, Computer Science, Engineering, or a related field (MBA is a plus)
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What We Do
Founded in 2016, Better is a digital-first homeownership company whose services include mortgage, real estate, title, and homeowners insurance. We leverage creative technology and innovation to make the homebuying journey more approachable and understandable. Our company is made up of driven, passionate people who bring their unique backgrounds and perspectives to everything we do. We are committed to fostering diversity, multiculturalism, and inclusion. We see the value in each person's perspective and recognize their talents, regardless of what the market says. We believe it's important to nurture a company culture that encourages curiosity and passion—from employee resource groups and learning opportunities to team outings and community outreach.
Why Work With Us
The Better mission is rooted in values that drive us. We do what’s in the best interest of the consumer We have growth mindsets, not fixed ones We believe that success lies in execution, not credentials We act like owners, not just employees We work to find answers on our own, not wait for them to be given to us We optimize for mission, not ego
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