Senior Product Manager, Retention

Reposted 2 Days Ago
Hiring Remotely in United States
Remote
Senior level
eCommerce • Healthtech • Professional Services • Biotech • Pharmaceutical
The Role
The Senior Product Manager, Retention will enhance customer engagement and retention by leveraging data and cross-functional collaboration to optimize user experiences and lifecycle messaging.
Summary Generated by Built In

About AgelessRx

AgelessRx is a first-of-its-kind, longevity-focused telehealth platform with an e-commerce component. Our mission is to collectively give people millions of extra healthy years, so everyone can enjoy more of what they love in a world where people are empowered to live as long as they want. We believe aging should no longer be treated as a dreadful inevitability, but instead, as a puzzle that can be solved, a fight that can be fought – just as a disease with a cure. Through our free-to-use platform, we offer trusted, data-driven longevity solutions and scientifically backed prescription therapies to help safely lower the risk of age-related diseases. 

About the role

AgelessRx’s Senior Product Manager, Acquisition will play a key role within the Product team by shaping how customers stay engaged, supported, and successful beyond their first purchase. As part of this role, you will focus on helping users see value, increase their understanding of longevity, and build long-term habits that keep them connected to our products and services. Additionally, you will partner with cross-functional teams where product strategy meets behavioral insight working closely with Marketing, Design, Engineering, and Analytics to strengthen onboarding, drive recurring engagement, reduce drop-off, and build long-term customer loyalty. 

 

The ideal candidate is a data-driven, user-focused product manager with 3+ years of experience in retention and lifecycle work, strong experimentation skills, and a hands-on, cross-functional approach to delivering simple, intuitive experiences 

What you'll do

  • Own the vision and roadmap for onboarding, activation, engagement, and long-term retention. 
  • Define and track key retention metrics and run experiments to improve them. 
  • Use data, research, and behavioral insight to understand motivations, friction points, and opportunities. 
  • Partner with Design, Engineering, Marketing, and Care to build simple, supportive user experiences. 
  • Develop lifecycle messaging and education that reinforce values and encourage healthy habits. 
  • Prioritize high-impact work and iterate quickly based on learnings. 
  • Lead features from discovery through launch and optimization. 
  • Clearly communicate goals, decisions, updates, and learnings across teams. 

Qualifications

  • 3+ years of experience in retention, engagement, onboarding, or lifecycle product management. 
  • Ability to use data and user insights to guide decisions and shape product strategy. 
  • Experience running experiments that improve activation, engagement, or long-term retention. 
  • Familiarity with modern AI tools that support ideation, exploration, and execution. 
  • Proven track record of delivering simple, intuitive, user-centered experiences. 
  • Strong collaboration and communication skills. 
  • Strategic thinker with a hands-on approach to execution. 
  • Growth mindset and a focus on delivering meaningful outcomes for users. 
  • Passion for improving internal processes and leveraging technology to enhance both the employee and patient experience. 


Our salary ranges are based on paying competitively for our company's size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at AgelessRx (for full-time employees). Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity.

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The Company
30 Employees
Year Founded: 2019

What We Do

WHO WE ARE:
AgelessRx is a first-of-its-kind longevity telemedicine platform. Our mission is to help people live longer, healthier lives by offering scientifically-backed prescription therapies and prevention plans to help safely lower the risk of age-related diseases. We’re a spirited group of longevity enthusiasts who believe aging should no longer be treated as a dreadful inevitability but instead as a puzzle that can be solved, a fight that can be fought—just as a disease with a cure. We are well funded, have a growing and talented team, and continue to grow by 10% or more a month. We couldn’t be more excited about the future.

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