Company Overview:
At Snap Finance, we believe everyone deserves access to the things they need, regardless of credit history. Since 2012, we've used data, machine learning, and a more human approach to create flexible financing solutions that help people move forward. We're proud of our inclusive, supportive culture, built on empowering our customers, partners, and team members alike. When our people thrive, so does our innovation.
If you're looking to make an impact and grow with a team that values you, come join us!
Job Description
The Senior Product Manager, Rent-to-Own Solutions will own the strategy, roadmap, and execution for our Rent-to-Own (RTO) platform supporting customers, dealer partners, and internal servicing teams.
This role will be responsible for building products that improve merchant adoption, streamline customer acquisition, optimize application and approval experiences, enhance payment and servicing capabilities, and drive portfolio growth. You will work closely with Credit, Operations, Technology, Sales, Compliance, and Customer Experience teams to create scalable solutions that support both dealer success and customer ownership journeys.
The ideal candidate has experience in fintech, consumer lending, point-of-sale financing, marketplace platforms, lease-to-own, or embedded finance products and is passionate about solving complex business challenges through technology.
How you’ll make an impact:
Product Strategy & Roadmap
- Own the vision, roadmap, and product strategy for the Rent-to-Own platform.
- Develop products that support customer acquisition, application processing, servicing, payments, collections, and ownership conversion.
- Partner with executive leadership to identify growth opportunities across dealer channels and customer segments.
- Balance customer needs, dealer experience, operational efficiency, and portfolio performance when prioritizing initiatives.
- Build business cases and product strategies that support long-term revenue and portfolio growth.
Merchant & Dealer Experience
- Improve dealer onboarding, activation, and engagement experiences.
- Develop tools that help dealer partners increase conversion rates and close more sales.
- Partner with Sales teams to understand dealer pain points and identify opportunities for product innovation.
- Optimize dealer portals, reporting, training resources, and self-service capabilities.
- Drive adoption of digital tools that improve the overall dealer experience.
Customer Experience & Servicing
- Enhance customer application, approval, and onboarding experiences.
- Identify opportunities to reduce friction throughout the customer ownership journey.
- Improve payment experiences, account management tools, and customer self-service capabilities.
- Partner with Customer Service and Operations teams to streamline servicing workflows.
- Utilize customer feedback and behavioral analytics to improve engagement and retention.
Data & Product Performance
- Define and manage product KPIs across acquisition, approval rates, conversion, activation, servicing, delinquency, retention, and portfolio performance.
- Analyze customer and dealer behavior to identify opportunities for optimization.
- Build dashboards and reporting frameworks that provide visibility into product health and business outcomes.
- Lead experimentation and testing efforts to continuously improve platform performance.
Cross-Functional Leadership
- Collaborate closely with Engineering, Design, Credit, Risk, Compliance, Operations, Sales, and Marketing teams.
- Translate business objectives into clear product requirements and development priorities.
- Lead product discovery efforts and maintain a customer-centric approach to decision-making.
- Communicate product vision, priorities, and outcomes to stakeholders at all levels of the organization.
- Drive alignment across teams while balancing competing priorities and business objectives.
What you’ll need to succeed:
- Bachelor's degree in Business, Finance, Computer Science, Information Systems, Engineering, or a related field; equivalent combination of education and experience will also be considered.
- 3+ years of Product Management experience.
- Experience supporting fintech, consumer lending, lease-to-own, embedded finance, marketplace, payments, or point-of-sale financing products.
- Strong understanding of customer acquisition funnels, digital applications, servicing, and payment ecosystems.
- Experience working with merchants, dealer networks, or partner-based distribution models.
- Demonstrated ability to build product roadmaps and execute against strategic objectives.
- Strong analytical skills with experience leveraging data to drive product decisions.
- Experience working in Agile product development environments.
- Excellent communication and stakeholder management skills.
- Ability to influence across multiple functions and levels of the organization.
What would make you stand out:
- Experience in Rent-to-Own, Lease-to-Own, Consumer Finance, BNPL, or Alternative Lending.
- Experience working with dealer, merchant, or channel partner ecosystems.
- Knowledge of underwriting, credit decisioning, servicing, collections, or payment processing workflows.
- Experience supporting regulated financial products.
- MBA or related advanced degree preferred.
Why Join Us:
Generous paid time off
Competitive medical, dental & vision coverage
401K with company match for US
Company-paid life insurance
Company-paid short-term and long-term disability
Access to mental health and wellness resources
Company-paid volunteer time to do good in your community
Legal coverage and other supplemental options
A value-based culture where growth opportunities are endless
More:
Snap values diversity and all qualified applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Learn more by visiting our website at www.snapfinance.com.
California Residents, please review our California Consumer Privacy Act Notice at https://snapfinance.com/ccpa-notice
Skills Required
- Bachelor's degree in Business, Finance, Computer Science, Information Systems, Engineering, or related field (or equivalent experience)
- 3+ years of Product Management experience
- Experience supporting fintech, consumer lending, lease-to-own, embedded finance, marketplace, payments, or point-of-sale financing products
- Strong understanding of customer acquisition funnels, digital applications, servicing, and payment ecosystems
- Experience working with merchants, dealer networks, or partner-based distribution models
- Demonstrated ability to build product roadmaps and execute against strategic objectives
- Strong analytical skills with experience leveraging data to drive product decisions
- Experience working in Agile product development environments
- Excellent communication and stakeholder management skills
- Ability to influence across multiple functions and levels of the organization
- Experience in Rent-to-Own, Lease-to-Own, Consumer Finance, BNPL, or Alternative Lending
- Knowledge of underwriting, credit decisioning, servicing, collections, or payment processing workflows
- Experience supporting regulated financial products
- MBA or related advanced degree
Snap Finance Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Snap Finance and has not been reviewed or approved by Snap Finance.
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Healthcare Strength — Health coverage and protection programs include medical, dental, vision, and company‑paid life, AD&D, and short‑ and long‑term disability, with mental‑health support highlighted in some locations. Benefits materials also emphasize additional wellness resources and private insurance options in certain geographies.
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Leave & Time Off Breadth — Time off is described as generous and flexible, with options like flexible PTO, paid holidays, and location‑specific extras such as an added birthday day and holiday purchase schemes. Enhanced paid parental, adoption, and shared parental leave for eligible employees further expands time‑off support.
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Retirement Support — Retirement programs include a 401(k) with company match and a pension scheme with employer contributions in the UK. These offerings signal structured long‑term savings support across regions.
Snap Finance Insights
What We Do
Snap Finance is a rapidly growing digital-finance company that specializes in providing consumer financing and rent-to-own purchase options. This company is technology driven; the IT platform is the backbone for running our operations and is critical to driving cost efficiency. With over 10 years of experience in the financial industry, Snap provides merchandise financing to brick and mortar as well as e-commerce merchants. The Snap lease-purchase agreement is an innovative financial product which gives the 40% of consumers with poor credit an alternative to payday loans and other high-risk financial products to acquire needed or desired merchandise. Snap Finance secured the largest bank revolving credit facility ever for a private consumer lease-to-own company. The credit facility from BMO Harris Bank will enable Snap Finance to service more than $1 billion in lease-to-own finance agreements.
