About the Team/Role
The Guardrails & Growth Systems team at WEX is responsible for managing risk across the organization, including financial crime, credit risk, and money movement safety. This team plays a critical role in ensuring compliance while enabling scalable business growth.
As a Senior Product Manager, Process Transformation, you will own the end-to-end lifecycle of process automation initiatives, helping transform highly manual operational workflows into scalable, efficient systems. You will act as the key liaison between business stakeholders and engineering teams, driving robotic process automation (RPA) solutions that reduce cost, improve efficiency, and enable future innovation, including AI-driven automation.
How you'll make an impact
Own and manage the intake (ingestion) pipeline of automation opportunities across the business
Partner with business stakeholders to define problem statements, requirements, and success metrics
Translate business needs into technical requirements for engineering teams
Lead end-to-end delivery of RPA initiatives, including requirements gathering, UAT, and implementation
Analyze current-state processes and design future-state automated solutions
Drive cost reduction and operational efficiency through automation of manual workflows
Perform cost/benefit and ROI analysis for transformation initiatives
Act as a strategic liaison between business, engineering, and operations teams
Track and report on key performance metrics tied to automation success
Experience you'll bring
5+ years of product management experience (or equivalent experience in transformation-focused roles)
2–3+ years of experience in process improvement, change management, or consulting
Hands-on experience with robotic process automation (RPA) platforms
Strong background in financial services, banking, or payments operations (e.g., collections, disputes, underwriting)
Experience owning end-to-end process transformation initiatives
Experience gathering requirements, managing UAT, and driving implementation
Proven ability to work cross-functionally with both business stakeholders and engineering teams
Strong communication skills with the ability to translate between technical and non-technical audiences
Ability to operate autonomously and manage multiple initiatives simultaneously
What will give you an edge
Experience with UiPath or similar RPA platforms
UiPath Business Professional Certification
Background in large-scale financial operations or money movement systems
Experience working in highly regulated environments (e.g., financial risk, compliance)
Experience preparing organizations for AI or advanced automation solutions
Top Skills
What We Do
We simplify complex payment systems for fleets, corporate payments, and healthcare—unlocking insights, opportunities, and efficiencies to give you greater control of your business. Powered by the belief that complex payment systems can be made simple, WEX (NYSE: WEX) is a leading financial technology service provider across a wide spectrum of sectors, including fleet, travel and healthcare. WEX operates in more than 10 countries and in more than 20 currencies through approximately 4,900 associates around the world. WEX fleet cards offer approximately 14 million vehicles exceptional payment security and control; our travel and corporate solutions business processes over $35 billion of purchase volume annually; and the WEX Health financial technology platform helps 343,000 employers and more than 28 million consumers better manage healthcare expenses.
