Please note: This role is hybrid - candidates located in the San Francisco Bay Area only will be considered.
Key Responsibilities
- Own product for pre-visit automation and patient experience, from opportunity to launch and iteration.
- Define and drive roadmap across eligibility, benefits, cost estimation, and check-in and payments.
- Work closely with engineering to build systems with LLMs, real-time data, and browser-based agents.
- Build and improve agent workflows that navigate payer portals and translate data into usable outputs.
- Improve automation rate, accuracy, and overall user experience across workflows.
- Stay close to customers to understand workflows, edge cases, and gaps.
- Partner with Sales, Customer Success, and Marketing on roadmap, GTM, and customer impact.
- Make fast, high-quality decisions and take ownership from idea to outcome.
Qualifications
- 5+ years of product management experience in a B2B SaaS environment (or founder experience).
- Experience owning products end-to-end, from early development through scaling.
- Ability to work closely with engineers on technical systems, going deep on details and influencing architecture and design decisions.
- Experience building or working with AI/LLM-powered products, or strong intuition for how to apply them.
- Strong product judgement with the ability to balance user needs, domain complexity, and system constratints.
- Ability to operate in ambiguity, make decisions quickly, and drive outcomes.
- Track record of improving real-world workflows or operational systems, not just shipping features.
- Located in the San Francisco Bay Area
- Background in healthcare, revenue cycle management, or other complex vertical SaaS domains.
- Built products that work with external systems (integrations, portals, APIs).
- Experience with workflow automation or operational tooling.
- Comfortable partnering closely with Sales, Customer Success, and GTM teams.
- Experience building or scaling agent-based or automation-driven systems.
Why You'll Love It Here
- Unlimited PTO: We believe in work-life balance and encourage you to recharge when you need it.
- Comprehensive Health Coverage: Fully paid medical, dental, and vision insurance for you and your dependents, because your well-being matters to us.
- Equity Opportunities: Share in our success with stock options - your hard work will drive our growth.
- Retirement Planning Made Easy: Enjoy a 401(k) with a generous company match to secure your future.
- Student Loan Support: We help lighten the load with contributions toward your student loans.
- Compensation Range: $170,000 - $200,000 per year, plus target bonus and equity
Collectly Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Collectly and has not been reviewed or approved by Collectly.
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Healthcare Strength — Health coverage is presented as fully paid for medical, dental, and vision, often extending to dependents and even entire families in public benefit listings. This positions healthcare as a standout element of the package for a startup.
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Retirement Support — A 401(k) plan with company match is consistently included, alongside equity, supporting longer-term savings and wealth building. Public benefits descriptions frame this as a core component of total rewards.
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Leave & Time Off Breadth — Unlimited PTO and paid holidays are described across company-controlled and third‑party benefits pages, enabling flexible time away. The emphasis on outcomes over hours signals flexibility in time-off practices.
Collectly Insights
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What We Do
Collectly is a fast-growing healthcare tech startup leading the charge in transforming the U.S. healthcare market through AI-driven innovation. In the U.S., millions of patients interact with healthcare providers daily, navigating a system that often struggles with inefficiencies, administrative burdens, and suboptimal financial experiences. At the forefront of the AI boom, Collectly is redefining revenue cycle management (RCM) by applying cutting-edge artificial intelligence to automate workflows, streamline billing processes, and create seamless financial experiences. Our solutions are designed to tackle some of the biggest challenges in healthcare: accelerating cash flow, reducing administrative overhead, and elevating the patient experience during critical non-clinical touchpoints. By simplifying billing for providers and elevating the patient financial experience, Collectly empowers healthcare organizations to thrive in a rapidly evolving healthcare landscap We empower healthcare providers to focus on what matters most - delivering care.
Why Work With Us
We’re building something big and having a great time doing it. At Collectly, you’ll tackle meaningful work, grow fast, and collaborate with smart people who actually enjoy working together. We’re here to solve healthcare’s toughest challenges and we’re looking for the best of the best to join us.
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