Mimica's mission is to empower enterprises, teams, and individuals to reclaim their most precious resource — time and work more efficiently, with greater purpose and impact.
Our AI-powered task mining observes employee actions across the desktop and categorizes them into detailed process maps. Mimica’s process intelligence highlights inefficiencies, prioritizes improvements based on ROI, recommends the optimal technology for automation (RPA, intelligent document processing, GenAI), and provides a blueprint for building new automations and transforming work.
What will you ownWe’re looking for a Product Manager to join our User Services Team. The User Services Team owns critical enterprise platform user flows, such as license/credit management, authentication, RBAC, tools download, and others.
You’ll be the voice of the customer, driving the strategy and roadmap to enhance and expand our platform, with a focus on delivering exceptional user experiences and maximising client value.
This role is critical to upleveling our understanding of users, improving existing features, and introducing new capabilities to ensure our product continues to meet evolving customer needs.
Part of Your Day-to-DayThis role is ideal for someone who thrives in a data-driven environment, has a passion for user-centric product development, and excels at improving established products through iterative enhancements and innovative features.
Own the strategy and roadmap for the customer-facing components of our platform, with a focus on insights and user experience.
Be embedded within the User Services Teams to serve as the voice of the user, ensuring their needs and feedback shape product decisions.
Drive improvements to existing features and develop new capabilities to meet our clients’ needs and improve user management, navigation and other platform topics.
Research and understand customer pain points, use cases to inform product development and validate new ideas.
Engage in technical discussions with engineering teams to ensure seamless implementation of features.
Identify high-value problems and define clear, actionable requirements to address them.
Partner cross-functionally with Engineering, Design, and leadership to translate broad goals into clear product plans and priorities.
Proven experience as a Product Manager for an enterprise or B2b product, with a track record of improving and expanding established products.
Hands-on experience owning user admin platform features, eg, RBAC, authentication, license management, notifications and others.
Systems thinker with a strong technical background or understanding of technical products.
Experiencing gathering customer insights through research methods, and crafting user experiences and features based on market/user feedback.
Strong stakeholder management skills, with experience working with a wide range of stakeholders, including C-level executives, Engineers, and Designers.
Experience thriving in a fast-paced environment, with the ability to navigate and clarify ambiguity when it surfaces.
Fluent in English, with excellent communication skills.
Experience in a Startup/Scale-up environment
Been a part of a founding Product team
💰 Generous compensation + stock options - aligned with our internal framework, market data, and individual skills.
🏢 Distributed work: Work from anywhere - fully remote, in our hubs, or a mix.
💻 Company-issued laptop*, remote setup stipend, and co-working budget
📍 Flexible schedules and location
☀️ Ample paid time off, in addition to local public holidays
🍼 Enhanced parental leave
🧘♀️ Health & retirement benefits
📖 Annual learning & development budget - up to £500 / €600 / $650 per year
🌴 Annual workaways and regular virtual & in-person socials
🌍 Opportunity to contribute to groundbreaking projects that shape the future of work
Note: Some benefits may vary depending on location and role
*On company equipment: Company-issued equipment (e.g. laptops) is provided for work use and must be returned upon departure, unless otherwise agreed.
Top Skills
What We Do
Every year billions of hours of human creativity are wasted on repetitive work, such as data entry, form completion, and claim processing. At Mimica, we believe drudgery should be left to machines; humans deserve better. That's why we are developing a new paradigm for automation: our AI learns to perform tasks through observation.
Our software eliminates the need for teams of developers to explicitly program every action users perform, saving months of manual effort and hundreds of thousands of pounds in costs. We flip the traditional paradigm and make automation accessible to everyone.
Imagine your computer learning to take care of your work for you. That's the future we're building.
