Senior Product Manager, Platform Operations

| Denver, CO, USA +80 more | Remote
Employer Provided Salary: 120,000-204,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
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Summary

As the Senior Product Manager, Platform Operations, you will define and drive product vision and strategy within Workiva's Platform Operations team. This team is tasked with proactively identifying and developing new internal products and solutions that advance platform performance, operational excellence and enable developer efficiency. Your primary customers will be the Workiva business and its R&D group. You will work closely with our internal users and business stakeholders to understand their needs and pain points and prioritize and sequence feature development and releases leading to significant and tangible business value. You will build strong working relationships across multiple engineering, design, project management, and business teams, and work closely with senior leaders within product development and across the company. 

The right individual for the Senior Product Manager role within the Platform Operations team should have a strong background in the key technical areas associated with operating large distributed systems in production, such as Amazon Web Services, Cloud Infrastructure, Site Reliability Engineering, and Software Observability. They will leverage their understanding of these areas to inform decision-making, prioritize features, and collaborate with engineering teams to ensure successful internal product development. This role requires effectiveness in working in a highly technical product area with diverse users, and candidates should possess the ability and appetite to rapidly learn about new fields and technologies.

What You’ll Do

  • Deeply understand the needs of our business and customers to build clarity on the requirements to build a resilient, reliable product

  • Influence stakeholders and engineers with the right data points by driving clarity and alignment

  • Create and drive alignment to execute faster, communicate often and highlight risk early

  • Collaborate extensively with cross functional teams, including Engineering, User Experience, Customer Success, and Go-to-market teams to drive the vision, roadmap and delivery of the product

  • You will be an expert in identifying long-term investment opportunities and engaging partners to garner support for those feature areas

  • You will own the roadmap for the product, and collaborate with internal and external stakeholder to execute the vision 

  • As an expert, you will partner with others to collect performance metrics and form hypotheses for complex technical needs in order to improve product development in multiple areas

  • Use your insights and knowledge from enterprise customers, as well as broad technical subject matter expertise, to train and enable a scalable product

What You'll Need

Minimum qualifications

  • 6 years of related experience in a product role in software or other related field 

  • Bachelor’s degree; an advanced degree may be considered in lieu of professional experience 

Preferred qualifications

  • Experience and proficiency in utilizing AWS services for building and managing distributed systems.

  • Knowledge of tools and practices for monitoring, logging, and tracing software systems to ensure visibility and troubleshoot issues effectively.

  • Expertise in designing, and delivering products targeting cloud-based infrastructure, ensuring scalability and reliability.

  • MBA degree

  • A proven track record of leading the development of product vision and strategy

  • Experience delivering software in an agile development environment using continuous deployment techniques

  • Shipped products with great customer experience user reviews

  • A self-starter mindset to execute in a fast-paced environment with minimal direction

  • An excellent understanding of product development and how web technologies work

  • Ability to work collaboratively in an environment that promotes constant team communication

  • Strong Leadership skills – the ability to influence and inspire across multiple teams and job functions

  • Excellent verbal and written communication skills

  • Strong analytical, problem solving, and prioritization skills

Travel Requirements & Working Conditions

  • Willingness to travel up to 20% for team and corporate meetings, fostering relationships and representing company interests

  • Reliable internet access for any period of time working remotely, as we embrace flexible work arrangements

How You’ll Be Rewarded

Salary range in the US: $120,000.00 - $204,000.00

A discretionary bonus typically paid annually

Restricted Stock Units granted at time of hire

401(k) match and comprehensive employee benefits package

The salary range represents the low and high end of the salary range for this job in the US. Minimums and maximums may vary based on location. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and other relevant factors.

Where You’ll Work

Our values drive how we work and who we hire. You will see these values ingrained in how we support our customers, work with team members, build our products and in the work environment we’ve created.

We believe our people are our greatest asset, and our unique culture gives employees the opportunity to make an impact everyday. We give our employees the freedom and resources they need—backed by our culture of collaboration and diverse thought—to continue innovating and breaking new ground. We hire talented people with a wide range of skills and experiences who are eager to tackle some of today’s most challenging problems.

At Workiva, you’ll enjoy

  • Fantastic Benefits: With coverage starting day one, choose from competitive health, dental, and vision plans on the largest physician networks available.

  • Casual Dress: Workiva has a casual work environment, most people wear jeans to the office.

  • Involvement: Ability to participate in Business Employee Resource Groups (Black, Hispanic, Asian, Women, Rainbow (LGBTQIA+), Veterans, Disabilities), Volunteering, Company wide celebrations, and more

  • Work-life Balance: We have competitive PTO, VTO and Parental Leave. We encourage employees to spend time enjoying life outside of work.


Learn more about life at Workiva: https://www.linkedin.com/company/workiva/

Learn more about benefits: https://www.workiva.com/careers/benefits


Workiva is an Equal Employment Opportunity and Affirmative Action Employer. We believe that great minds think differently. We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation. Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression genetic information, marital status, citizenship status or any other protected characteristic. We strongly encourage and welcome people from historically marginalized groups to apply.

Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email [email protected].


Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards.

Workiva supports employees in working where they work best - either from an office or remotely from any location within their country of employment.

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Candidate Location Eligibility:
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • DartLanguages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • Salesforce ApexLanguages
    • FluxLibraries
    • ReactLibraries
    • ReduxLibraries
    • DockerFrameworks
    • KafkaFrameworks
    • KubernetesFrameworks
    • SpringFrameworks
    • TerraformFrameworks
    • BigQueryDatabases
    • CassandraDatabases
    • DynamoDBDatabases
    • ElasticsearchDatabases
    • MySQLDatabases
    • RedisDatabases
    • Graph DatabaseDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • Google CloudServices
    • Google AnalyticsAnalytics
    • JIRAManagement
    • DrupalCMS
    • SalesforceCRM
    • MarketoLead Gen

An Insider's view of Workiva

What's something quirky about your company?

I love being at a company that not only encourages quirky culture, but also celebrates it! Whether it be taking a day off from work for my birthday, our Annual Giving Campaign Pie Toss, or Maker’s Challenge (a team-based competition) Workiva offers me so many unique opportunities to bring my authentic and best self to work.

Kent

Senior Software Engineer

How do you collaborate with other teams in the company?

Solution Engineers collaborate with many teams to ensure the success of deals. We work with sales to drive discovery and demos, marketing on messaging and documentation relevant to the industry today, product to bring context to functionality requests, and services and customer support to ensure the post sales satisfaction of our customers.

Tayla

Manager of Solution Engineering

How has your career grown since starting at the company?

Workiva was my second job in tech and I came in at an entry level position. Over the last 10+ years, my career has grown beyond anything I could have imagined. After a lot of hard work, building strong relationships, a ton of learning, and advocating for the greater good at Workiva every day, I now lead the functional area I started in.”

Amanda

Vice President, Head of R&D PMO

How do you make yourself accessible to the rest of the team?

I want employees to feel comfortable to express themselves and reach out to me directly to share their perspective at any time. Aside from Q&A at our regular all-company meetings, our “Ask an Exec” forum is an easy way to submit questions. And my inbox is always open – I appreciate hearing from employees about what matters most to them.

Julie

CEO

How would you describe the company’s work-life balance?

Workiva offers a remarkable work-life blend, embracing personal needs with flexible schedules. Whether for school drop-offs, vet visits, or designated volunteer time-off, this trust-driven culture is felt throughout the organization. This allows employees to create their most productive environment and in turn deliver the best results.

Molly

Senior Corporate Programs Manager

What are Workiva Perks + Benefits

Workiva Benefits Overview

Workiva offers competitive health and wellness benefits and perks, including a medical plan that offers paid premiums for employees, generous PTO and paid time to volunteer in the community. We have a flexible and casual work environment that also offers 12 weeks of paid parental leave, the ability to work remotely, and to be able to bring your dog to work with you in some of our office locations.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Day off for your birthday
Employee awards
Flexible work schedule
Remote work program
"Work Where You Work Best" - whether that’s in or out of our offices. 🌍
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
We have seven employee resource groups that are formed around a shared interest or common goal. These groups are designed to support their members and cultivate a more diverse & inclusive workspace.
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Transgender health care benefits
Wellness days
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Generous parental leave
We provide up to 12 weeks of parental leave for the primary caretaker. Workiva also provides 12 weeks of leave for the secondary caretaker.
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Fertility benefits
Vacation + Time Off
Generous PTO
Paid volunteer time
Paid holidays
Flexible time off
Bereavement leave benefits
Hardship benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Home-office stipend for remote employees
Mother's room
Onsite gym
Professional Development
Job training & conferences
Workiva offers employees professional development opportunities like Onsite training courses, The ability to attend job related conferences and seminars.
Promote from within
Continuing education available during work hours

Additional Perks + Benefits

When you join Workiva, you get a world-class benefits package for you and your family. On day one, every full-time employee starts with company stock, vacation, and the opportunity to enroll in our discounted stock purchase plan. We offer comprehensive health, dental, and vision care plans; life and disability insurance; and 12 weeks of paid parental leave and return-to-work post parental leave program. We allow employees to work where they work best, whether that's remotely or in one of our office locations.

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