Senior Product Manager, Platform Engineering

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Senior Product Manager, Platform Engineering

Overview:
Mastercard’s Technology Foundations program is looking for a Senior Product Manager to own our internal development platform that empowers our development teams to build, and deploy, and run software to help some of the world's largest companies make data-driven decisions.
As a member of our team, you will help develop a vision and strategy for the developer experience of the APT Platform, an internal development platform designed for building rapid go-to-market products and features.
You'll work with development teams to understand their biggest challenges, from infrastructure to efficiency, and translate them into feature requirements and priorities for our infrastructure teams to execute on. You'll work daily with Software Engineers, Quality Engineers, Program Managers, and leaders across all technology functions to build great products that enable Mastercard's Services organization to deliver top-tier software solutions to our customers.
Our teams are growing and are in need of product leadership. If you are an experienced Product Manager with a passion for internal tools, infrastructure, and services, this role could be a great fit!
Role:
• Drive a platform strategy and roadmap for our internal development platform.
• Build relationships with development teams across Mastercard's Services organization to understand and address their biggest development, release management, and runtime management challenges.
• Research the commercial and strategic priorities of market-facing programs to ensure that infrastructure teams are tackling the most pertinent problems.
• Create specifications and acceptance criteria for features, and work with cross-functional teams to ensure that the features are properly developed.
• Identify issues, risks, and dependencies to track product development.
• Track and drive adoption of new features and systems.
• Use metrics to enable data-driven decision making and measure impact.
• Write documentation and build demos and presentations for stakeholders.
All About You:
• Demonstrated experience in product management, specifically within software product management, infrastructure, cloud services, or platform products in a high-growth technology environment.
• Experience with Agile software development principles and methodologies
• Familiarity with DevOps concepts and Platform Engineering.
• Ability to identify patterns of needs and priorities across teams, understand the workflow of multiple roles, and design solutions that help teams achieve their goals.
• Proven ability to analyze data and metrics to inform product decisions and demonstrate impact.
• Strong focus on delivering customer value and experienced in building strong customer relationships.
Proven track record in collaborating with cross-functional teams.
• Excellent written and verbal communication skills with the ability to convey complex technical concepts to a diverse audience.
• Ability to deal with multiple and competing priorities, structure and manage work streams, and set clear expectations and deadlines.
• Ability to balance short and long-term investments and add a commercial lens to deeply technical problem spaces.
• Experience with Atlassian suite (Jira, Confluence, etc.), Aha! roadmapping software, and/or other similar software.
• Bachelor’s degree in Computer Science, Engineering, or a related field. Equivalent practical experience will be considered.
This role is not eligible for Mastercard’s work authorization sponsorship. As such, candidates must be eligible to work in the United States, now as well as in the future, without employer sponsorship.
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Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

Pay Ranges

Arlington, Virginia: $114,000 - $182,000 USD